Excellent service and care. They took the time to explain the policy and answer all my questions…read more Thank you!

From the owner: Auto Insurance, Title Transfer,General Liability, Workers Comp, Umbrella, Commercial Auto Insurance.read more

Jeff should teach insurance full time. I never truly understood the finite details, and he kindly…read moreexplained it to me in a way it just clicks. I am confident and comfortable in the coverages because I know when they would be used to protect me. 10/10 service all around, thank you! Jeff is the quintessential professional.

Jeff went above and beyond when going over automobile insurance quotes. Not only did he match and…read morelower my premium, he upgraded and customized a more fitting policy suited for my needs. Thanks Jeff.

Tiffany is great and very knowledgeable! She has the customer's best interest in mind when looking…read morefor the best coverage.

Stephanie was very helpful! Good customer services! She found the best and affordable insurance! I…read morerecommend her very much!!! Also, Lili and Mona are great. They always try to help me any time I go. Great job

I have used Jenny Harrison for years and she happily took my money for both my automobile and…read morehomeowners insurance. All was good till I had a claim. I thought my roof had been damaged by the freeze and called her office. Her staff recommended Corbin Stevens at pristine roofing. He came out and said I had Hail damage, I filled a claim and it was approved. Corbin did my roof and I paid him the money I received from Farmers plus my deductible. I took a closer look at the estimate and realized that I had been paid for screens and also to have the drip edge replaced, Corbin did not do either of those but took the money for it. He eventually gave me the money back for the screens, but still continued to say he didn't owe me anything. Here's where things went south with Jenny, I reached out to her office for help and went there to meet with Travon and showed him the estimate and my contract with Pristine roofing. He said he would get with Jenny and let me know. He called the next day and told me that Corbin's mother was a personal friend of Jenny's and that Corbin told her he did not owe me any money and that it was my word against his even though we all agreed he did not do all the work he was paid for. I made several attempts to have Jenny call me and she would not. I had to contact the district manager for help, which he was able get my money back. I asked Travon if they were going to continue to use Pristine roofing and he said yes that his mother was a personnel friend of Jenny's and they only had one complaint. How many times do you have to steal from a customer before you are no longer used. I changed agents, very unhappy. Tom Chronister

Jenny is a great agent!…read more She is very knowledgeable about Farmers Insurance and works hard to find you as many discounts as possible on whatever policies you're looking for. She's very professional and friendly, and accurately and thoroughly answers any questions you might have on your coverage. I definitely recommend her!

Fast and personable customer service. I needed a notary, ASAP and remembered there being a sign for…read moreone from passing this place many times before. I went in, met Zoe who was friendly and professional, and was out in a timely manner. I left a happy and satisfied customer. This place is now on my radar! I had one document notarized: $20.

Very nice and professional. Quick in and out. The notary…read morewas helpful in filling out papers. I recommend this business

Joaquin has been a huge help for all our insurance needs. New policies, policy changes and…read morenavigating the claims department to name a few. He is a huge help and always very professional. We have been with Casey Clark State Farm from the beginning and even though we don't live in Austin anymore, we would never go anywhere else for all our insurance needs.

Casey and team provided superior customer service and have been very easy to work with. Michelle &…read moreJoaquin have been very helpful when I had questions along the way and making sure my policy was best suited for me. I highly recommend them!

I am under the care of Jerilyn Rahn at this agency in Austin, and could not be happier. Rarely…read moreduring my many years on this Earth have I received such warm, attentive, professional and speedy service - with prices better than I have found elsewhere. Perfectly pleased client here.

From the owner: We love helping people relocate to Austin. We provide free Auto insurance and Homeowners insurance…read morequotes throughout the state of Texas, Louisiana, Arkansas, and Oklahoma. I have over 5 years of State Farm experience. Our office is just outside of the Mueller Neighborhood here in Austin, TX and we are dog friendly, wheelchair accessible, and happy to schedule appointments at your home or virtually too. We take the time to talk to everyone about the importance of life insurance to protect those we value most. I have helped customers with all types of insurance needs from Auto insurance, Renters Insurance, Condo Insurance, and Homeowners Insurance to name a few. Texas Notary Services are available by appointment. We look forward to working with you!

This insurance office is very clean and the agents are very attentive. They appear knowledgeable…read moreabout the various insurance options.

With a charmingly disheveled office, complimentary Cokes and bubble gum, and a loud radio tuned to…read moreTexas's best country music, Doc's Auto Insurance seems welcoming, comforting, and homey upon entering. Don't let this superficial bait fool you. Doc's is the worst. Service is primitive, slow, disorganized, incompetent, and expensive. Nothing was explained to me, I was not offered options (such as automatic payment), I was treated like a moron, disrespected, and feel like I was definitely taken advantage of. I was pressured to sign a bunch of papers quickly without being told what they were, and was even discouraged from reading through them when I insisted. The man who helped me had a disconcerting, conniving sneer about his face that made me feel very uncomfortable, and he spelled my name wrong and wrote my address wrong on my documents. The agency claims to search far and wide for the best deals out there, so I went with them because I was in a hurry to register my car before the business day's end. Within a week, I got several better quotes from other agencies that serve more insurance companies, switched to one that will instantly save me money despite the $60 nonrefundable down payment I made to Doc's, where employees were smart and nice, straightforward and honest. Doc's is very old school and does not use phones or the internet: Just as they require customers to travel to the office in order to make monthly payments, I had to make a trip up there to sign cancellation papers. The sneering man who signed me up in the first place was very childish about it, arguing with my reasons for canceling, snapping, "you're the one that got mad!" and confirming my desire never ever to step foot in Doc's Auto Insurance offices again.