Absolutely horrendous agency. It took nearly two months to apply a simple discount, and no one was…read morewilling to take accountability for the delay. Instead, staff repeatedly shifted blame between the accounting and underwriting teams. The agency consistently makes excuses to prevent customers from speaking with supervisors, managers, or Nereyda Perez. I left plenty of phone calls to request a callback when they were unavailable, but whoever picks up the phone, either never relayed the message or the person receiving the message does not care to call back. This is the kind of customer service they are so proud of. If it takes 2 months to apply a discount, can you imagine how much longer it would take them to file a claim?

I was instructed by this State Farm office to cancel my homeowners policy because new coverage was…read morebeing issued. Minutes later, I was told the new policy was not approved, leaving my home uninsured. My prior policy was paid through September 2026 and I have over 20 years with no claims. Instead of resolving the situation, they offered reduced coverage at a higher cost and have failed to provide clear written documentation or a real solution. This lack of accountability placed my home at risk. Consumers deserve confirmed coverage before being told to cancel an active policy. Services Property insurance

Was forced to take car wasn't affford tire coverage. Salesman got rude when I told him my issue.read more

TRUST ME!!!! Don't waste your time going elsewhere. I did my due diligence and Ethan really offered…read moreme the best deal I could find out there for my 2025 Jeep Grand Cherokee L better than the dealership hands down!! Ethan was super patient with me and was responsive not matter what day or time it was. He got me exactly what I was looking for and within my budget. No need to spend an entire deal haggling with the dealership. They really made the process to most easiest I have ever experienced. They even delivered the car right to my home and handled the return of my lease. Honestly astounded by the level of service provided. Definitely referral worthy and will surely be returning for my next vehicle. CAN'T THANK YOU ENOUGH ETHAN!!

Great service to print on the spot when needed. Just have to email it to them for a small…read morereasonable fee. Multi service office, great customer service.

Great place to do printing! Very helpful and kinda staff. I was helped by someone sitting at the…read morefront. Thank you ! I'm sure you do a great job on insurance as well :)

Sophia is the best insurance agent!She is very good, very patient, and takes very good care of me…read more She also explains a lot of details clearly. It's very good.

I had the opportunity to experience life insurance assistance, and I must say, the service was…read moreexcellent. The representative demonstrated a deep understanding of my needs and concerns from the first interaction. The process was smooth, with all my questions answered promptly. I especially appreciated the follow-up calls to ensure I was satisfied with my policy and to see if I had any further questions. By the way, it is a very nice office and the staff speaks several languages.

These guys are the best. Wonderful service and communication. Frank took care of policy ASAP. He…read morewas juggling multiple things yet during his hectic and busy day he called and emailed me to ensure I was all set. I have honestly never dealt with a better insurance agency

From the owner: Here at Barry Risk & Allstate Motor Vehicle Service we specialize in:…read more* Auto insurance * Commercial insurance * Registering motor vehicles * Titling motor vehicles Each state has different rules and regulations which our employees have familiarized themselves with in order to assist title clerks in registering vehicles in states they are not familiar with. Our employees have 30 years of experience in this industry.

Nathan and his team are amazing. Nathan assisted me in getting discounts as I was a first-time car…read moreinsurance buyer. Nathan was able to get me the best price out of every car insurance policy company I visited. Jennie has been helping me more recently. She is always there to help with whatever it is I need. She is amazing with communication and is always happy to help. She responds to emails very quickly as well. Jennie is also fluent in English and Chinese, so she is able to help my mother without me translating. tl;dr - amazing AllState firm with great customer service

Nathan's been my guy for years now. I've been getting renter's insurance from Allstate for the…read morebetter part of a decade, and Nathan also handles my folks' auto and home. Couldn't be a nicer guy! Usually very responsive via emails or phone calls.

Excellent Prices and great Service ask for Help with all your insurance needs they helped with my…read moreAuto,Home and they even insured my Business Auto and my Warehouse . Give them 5 Stars

From the owner: Regency Agency Inc was started in 1979 by Anthony Aquilino. It has since grown into one of New…read moreYork's premier insurance agencies. Regency Agency is the choice of thousands of personal and commercial insurance buyers. Our friendly staff, mostly family members, are trained to offer the best coverage at the best price to meet your needs. We are members of the Professional Insurance Association, The Council of Insurance Brokers of Greater New York and the Better Business Bureau. We are very active in the Insurance industry and stay abreast with the changes and rules that affect the insurance consumers. Anthony is the past President of the Council of Insurance Brokers. He also is on the Governing Committee of the New York Auto Insurance Plan. He is on the broker advisory council for Gmac Insurance, Interboro Insurance and the Professional Insurance Association Downstate Advisory Council. When you visit our office in friendly Brooklyn, you'll always find someone to answer any of your questions and help with your insurance needs. Come by to meet us. We speak English, Russian and Spanish. Our coffee is great too!

get awesome cheap quote for reasonable fee. Team is very friendly Thanx.read more

Terrible customer service just called and got a nasty attitude because I said the wrong thing when…read moreasking about insurance

I met Tommy and Dean when I was the Mortgage Loan Officer for the M&T Bank branch on their block,…read moreback in 1995. Since then, I have developed a close relationship with them in many aspects. I have two homeowner's policies, my automobile policy and an investment account with them, not to mention my life insurance policies with them as well. I was their upstairs tenant from 2003 to 2011, when I had my mortgage office on the second floor. Seeing them everyday is something I have grown to miss very much, over the years. If you want no nonsense customer service from two neighborhood guys you can trust implicitly, these two are your peeps. Tell them that Lance send ya!

Tom and Dean have been our insurance guys for many years with no problems. They are professional,…read moreexperienced, knowledgeable, and honest. They run an office where customer service is the number one priority and that is why they are in business so many years later. If you want a good, long standing , and reliable insurance agency that you know has you best interest at heart, visit Aloia McKinnon.