We have been dealing with AMR insurance since we moved to Tacoma in 1998, they had our Auto and…read moreHomeowners. We moved to California in 2010 and AMR insurance still has our insurance for our home in Tacoma that is a rental. They were always quick to respond, very nice, very professional and easy to work with. Through the years we have also referred family and friends to them and we say they are people that can be totally trusted.

I use AMR for personal and commercial insurance. They are knowledgeable and will work to achieve…read moreresults that are in your best interests. It is not about how cheap you can get insurance for, it's about having the correct coverages needed at the best value with a strong company. AMR always keeps that top of mind and I would recommend this insurance broker to any of my friends and/or family. Which I have! Thank you Matt Fox and everyone from AMR that I have worked with.

I wanted to share my experience regarding the property insurance quotes I requested from Alliance…read moreInsurance. On May 11th, I reached out to get quotes for five properties and received a callback from Piilani the following day, May 12th. Our initial conversation was pleasant, and Piilani took down all my information, mentioning that I should expect to receive quotes within 24 to 72 hours. However, after not hearing back, I followed up on May 19th and was informed that Piilani was busy and would return my call soon. Unfortunately, I never received a call back. I tried once more on May 29th, and again I was told Piilani was unavailable and would contact me when possible. Despite these multiple follow-ups, I didn't get any response. Based on this pattern, it seems clear that Alliance Insurance is not interested in my business. Fortunately, there are plenty of insurance brokers and companies out there, so I'll be moving forward with other options.

I would give these clowns a negative star if I could ... they charged me triple for my commercial…read moreinsurance more than what I'm paying now and acted like that's just what the rate was ... I cancelled the policy and 2 days later I called progressive and had to cancel myself because they hadn't processed it yet ,, meanwhile I'm still paying for my insurance thinking it's cancelled... they're nice on the phone but for me personally it was a nightmare for my wallet

If you're looking for an attentive agent Kao at State Farm is great! He's always there to answer…read moreany questions you may have and help you with any claims questions you may have!

This is an organized office with friendly and professional staff. Nicki helped me set up a bundled…read morehome and auto insurance including earthquake insurance. I highly recommend this agency for those seeking honest and thorough information about options for insurance.

Sheri is personable and easy to work with. She truly cares about her clients, and does her best to…read moremake sure they are taken care of to the best of their abilities! I would recommend her services to anybody.

i"ve been a State Farm customer for years, and when I move, I change offices in case I have to go…read morein the office for payments or paperwork, etc.. when i moved from Lacey to Lakewood, I switched to this office.. i was quoted a rate much higher than i was paying.. then i went to the office to sign documents and my rate was EVEN HIGHER tan initial quote.. for some reason, my rate more than doubled. I didn't have any more accidents or tickets between agencies.. I haven't had any tickets in years.. or claims. they also offered me a device to plug into my car to monitor my driving habits, which I had to rent and receive a small discount on my rate.. i refused it twice in one phone conversation, so it arrived via UPS a couple days later. I returned it and cancelled my policy, and believe me, it wasn't hard to find a better price.

My husband and I have been working with Sasha and Cheryl for several years and we have nothing but…read morehigh praises for them! We have used them for our car insurance since our move to Washington and as they have made getting insurance, filing claims, and even helped with more complicated things with our employers with prompt and quick turnover and response times. I had a small fender bender a few years ago and they have helped with communication with the insurance company and has made it so easy for me who can be busy and also just hate handling insurance calls. They are experts with insurance and other requirements needed and has also helped us get better rates. We trust them with our insurance needs and highly recommend them!

Been a client of theirs since 2018 and they've always been responsive and helpful throughout the…read moreyears.

Angelica is great! Helped us work through some tough stuff…read more She is the kind of representative you want for home, auto, or any need.

got a great deal on auto insurance for both of my vehicles saving me over $100 a month changing…read moreover from my former insurance company. I love the fact of being face-to-face conducting insurance business the other insurance company. Everything was done over the phone or over the line or over app, I came into the office very pleasant environment welcoming great music, friendly service. My daughter recommended them and I'm glad she did. I'm so happy about the change to a different auto insurance company. Thank you!