Halle Hancock helped get a new auto and umbrella policy. She was thorough and quick in getting…read moreanswers to my questions and ensuring I had the proper level of insurance. I highly recommend working with her! Steve B

Great staff here especially Tanner. We made a change and it was easy. They paid a lot of…read moreattention to us. Hoping others also join State Farm and call Curtis or Tanner to handle their insurance business. Thanks guys.

Amy Owens has to be the most "chill" insurance agent I have ever met. Few things seem to bother her…read moreas she is truly "the calm during the storm." We have worked with Amy on many occasions on disaster claims and despite the occasional mess that disaster recovery entails, we have always worked through it in a professional and friendly manner. Kelsea, her office manager is simply a joy to be around and always has a huge smile. We love working with these bright and energetic people!

I've had Amy as my agent for almost 20 years. She's fantastic. She is always looking out for us…read moreand suggesting ways to get better coverage for the best prices. I send anyone who is looking for an agent her way. She's the best at what she does and she makes it look easy. I've never had a problem that couldn't be solved. It gives me wonderful peace of mind to know that I have excellent coverage and an agent like her in my corner.

From the beginning, these guys have been pretty great. I feel they do their best to get me a decent…read morerate for insurance, and I definitely feel confident in Jason's knowledge. Lori is pretty nice over the phone and easy to work with. I'd recommend this company for insurance. They do make efforts to be available. Email does tend to be a slower form of communication for them but a phone call will usually get you the answers you need more quickly. If you have questions or things don't seem to make sense, I'd highly recommend speaking with Jason as the guy knows his stuff. I've had them for about 6 months so far and my interactions have been decent.

I use Direct Insurance for my home and auto insurance. They are incredibly helpful and friendly. I…read moreasked them to quote my insurance with a variety of different companies and levels of coverage. The were super helpful and gave me a bunch of different options. It ended up saving me hundreds of dollars!

I was a little apprehensive taking my new Jeep into Progressive to have the repairs done. My…read morehusband and I had our preferred shop in mind. Progressive was better than their advertisements. They greeted me by name.. had a nice new rental ready... listened and made a list of my concerns.. Called and emailed me thru the whole process. They used only Jeep parts... and I had my car back almost 5 days earlier than they projected.

DO NOT EVER USE PROGRESSIVE! Worst insurance company I've dealt with in 22 years…read more Progressive requested four photos of each side of my vehicles, plus registrations, to verify my policy. I sent all required documents as standard .jpeg files (which their system explicitly listed as an approved format) and received a confirmation email. That exact same night at midnight, I received an automated email stating my insurance had been canceled because they "never received the photos." When I called underwriting, they initially claimed they never received my email. Once I pointed out my confirmation receipt, they shifted their story, claiming the files were "corrupted." To test this, I forwarded that exact same email to five different accounts, every single one opened the .jpeg attachments perfectly. Progressive acknowledged they received the email and the attachments, but refused to help. They stated nothing could be done, the policy was canceled, and I still owed them $250, despite being on a month-to-month plan. When I offered to provide screenshot proof of the successful transmission, they said they don't accept screenshots. When I asked to speak to a supervisor, the agent attempted a transfer and hung up on me. I called back and was told a supervisor would contact me within 24 to 48 hours. It has now been a week, and I have heard nothing. Absolutely terrible customer service and a total scam. Avoid them at all costs!

Great customer service and best prices of all the quotes I received! Mike's assistants were…read moreincredible at answering all my questions and getting everything to me quickly. Highly recommend!

Mike, Thank you for saving us almost $1000/year over our…read moreprevious insurance carrier! You rock and anyone looking for insurance, look no further! Mike Erekeson will make this the last place you look!

They messed up, I messed up, and we were both frustrated. My insurance got cancelled and I didn't…read moreknow because they had called an old number three times. No big deal, it's just my home. They never tried the cell phone number listed on my invoices. It sucked, and it was my fault, but when I called to see if I could get my coverage reinstated I was told "you can pay if you want, but that doesn't mean your insurance is going to get reinstated". You sell insurance and you don't know if we can fix this or not? I have rarely been treated like such an annoyance. I complained, so they called to apologize for my bad experience but ask me to" acknowledge that they had returned my call". I guess I'm happy to provide a verbal that nothing is again their fault if it makes them feel better. It was humiliating. Almost two decades with them and they made me cry on the way to work. It was the only time I ever paid late. Definitely time for a new broker who has more respect for his "little" clients.

Unfortunately I had to cancel my insurance policy with Jensen Insurance due to moving out of the…read morestate of Utah. However, I have been with Jensen Insurance for 8 years and have ran into zero problems. Their office is professional, enthusiastic, and you feel almost like family with how they treat you. I highly recommend Jensen Insurance and will continue to suggest them to anyone in Utah.

Worked here for a short while. It did not feel like a safe place for the gender-variant. I left. He…read moresent my last paycheck late and alter the employment dates to avoid paying the state mandated fines for not paying departing employees in a timely manner. Even after making sure he had my correct address at that time (almost a year ago), he is now refusing to send my W-2 because he failed his due diligence and did not update my employee information almost 12 months ago. That is more that enough time. If this is how he treats employees who leave, I wonder how he treats clients who leave.

I have been insured by this company for 5-6 years and my auto rate just kept going up and up lately…read morewith no reasonable explanation. I haven't ever had an accident or a ticket in this car, yet my rate has more than doubled since I bought it. When I called to ask why it was so high, I got some lame explanation that there are now more people in Utah and more drivers on the road, and they had to raise rates. I call BS!! I looked online and found a great policy with Progressive after shopping several companies, and it's great coverage for 1/2 the price and includes roadside assistance that my Farmer's policy did not! Buyer beware!!

Lexi and Scott are phenomenal to work with for several years now. I'm in lending and have referred…read morethem to All of our clients and haven't heard one complaint. Keep up the great customers service! Much Appreciation, Aaron

I have been very pleased with Scott Coccimiglio at the Lincoln Insurance Group! I worked with a…read morenumber of insurance agencies, and was placed in an unfortunate circumstance where an agent neglected to begin the process of renewal on-time for a commercial policy. This is where Scott stepped in and quickly assessed the company needs and prior policy, and went immediately to work on getting me the BEST coverage! Good news, was he was able to not only get my policy running without any lapse in coverage, but managed o also save me thousands of dollars! Fast forward more than 5 years and I am still with the Lincoln group, and have moved all my insurance needs to Scott. 5-Stars way up!