The best client service! I have been with them for years and…read morenot going anywhere ever.

Jonathan provided me with excellent expert advise for my car insurance He listens and considers…read moremany aspects of your situation before offering a quote. Extremely professional and knowledgeable!

get awesome cheap quote for reasonable fee. Team is very friendly Thanx.read more

Terrible customer service just called and got a nasty attitude because I said the wrong thing when…read moreasking about insurance

The individuals here are very unprofessional. I was requesting to get important documents done for…read moremy insurance and they kept giving excuses and providing different quote prices and seemed very strange and being very rude to a potential customer. I won't be using their services and recommend checking other places.

Have a great variety insurance companies from which I chose insurance my my new vehiclesread more

There's an energy here that makes you feel welcomed. Everyone is friendly, professional and…read moreknowledgeable. I met with Karen the owner and she was very pleasant. I like to deal with local companies and this team knows their stuff. My friend also uses them and has been pleased. I recommend you check them out.

A1 Brooklyn Brokerage is number one, I had the pleasure of speaking to Karen. They are very…read moreprofessional and, they work really hard to find you the best deal. I would definitely recommend this company to family and friends. Thank you Karen for the wonderful experience of dealing with your company.

Horrible customer service! My policy was mysteriously transferred from another office to the Emond…read moreRichardson's office -- without my authorization. When I needed to communicate with an insurance professional I spent three days trying to get through to someone at this office to review and upgrade my insurance policy. I left a voicemail -- that was NOT returned. I called a few days later about three times only get voicemail again. I called StateFarm 800 number to get in touch with this office. A young woman with no insurance experience tried to answer my basic questions and couldn't. She then suggested that I schedule an appointment the following week to speak with an insurance agent. She explained that the office was "busy." I followed up as advised only to learn that there was no insurance professional available. According to this woman they are a "high volume office." After spending a week and 1/2 dozen calls trying to get through to an agent at Emond Richardson's office, I transferred my insurance to another StateFarm. Suddenly an insurance agent named Michael called me wanting to answer my questions. My new State Farm agency quickly and easily answered my questions and increased my policy limits. If my account is mysteriously transferred to Emond Richardson I'll drop State Farm entirely. This office is poorly run.

Altamente recomendable Brian Lewis es una persona muy profesional en todo momento me ayudo a…read moreobtener el seguro de mi auto en segundos muchas gracias Brian y por tu empeño de hablar español. Brain is very professional and very helpful thank you for all your help Brian.

Very nice and knowledgeable. I was so grateful she was the one that helped me, it took care of my…read morecar insurance needs. Thank You Ella.

-- ! State Farm (2635 Coney Island Ave, Brooklyn, NY). -. , !…read more . 8 2025 . , , - . , , $400. -- . , , : " 2 ", 2, , . -- . . , : "? ?" -- , . . . Review in English: Max is completely incompetent and rude! Never ever go to this State Farm office (2635 Coney Island Ave, Brooklyn, NY). Never. They overcharge you three to five times more than normal! I'm extremely disappointed with their service. On July 8, 2025, I contacted them for auto insurance. Later the same day, after speaking with my car dealer, I decided to cancel because the price was too high. I called right away to cancel, but they still withdrew nearly $400. Over a month has passed, and I still haven't received a refund. Every time I call, I get a new excuse -- "wait two weeks," then "another two weeks," and now they're blaming me, saying I canceled incorrectly. That's false -- I canceled on time and followed their exact instructions. One employee, Max, was especially rude. He spoke to me in a mocking and disrespectful tone, repeating "Seriously? Seriously?" when I mentioned filing a complaint. Very unprofessional and frustrating experience. I absolutely do not recommend this office.

Corey Chau helped me with my insurance, he is a professional agent! Thank you so much!read more

Lauren and Suc are the best, they wrote and service my home and auto policies and do a wonderful…read morejob. They are easy to work with attentive and swift. For your insurance needs they are the girls to deal with. Thanks again.

I needed insurance and had a tight deadline. After doing a google search and reading various…read morereviews, I contacted Friends Insurance Brokerage. I was very pleased with their work. They were very helpful, professional and competent. They worked hard to get me the insurance I needed. I worked with Kate. I highly recommend Friends Insurance for any insurance needs.

Friends insurance is hands down the number Brokerage in the Tri-state area ! Not only will the…read morewonderful team at Friends insurance find you the best rate for all you're different needs. But they will allow follow up with you over the years to ensure you still have the best possible rate out there. Friends insurance insures my home, vehicles, and personal property/jewelry. Thank you for everything you all did for me and continue to do!! Not a doubt in my mind that working with you is the easiest and most cost effective!