5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

This place is fantastic! Always clean and so welcoming and really helpful! I HIGHLY recommend it!read more

$32.00 to hem a pair of jeans! Guess I should of looked at the receipt before I left after I…read moredropped them off... I was expecting the normal $12.00-$16.00 everyone else charged for a simple alteration and they charged 32.00 and the job wasn't even done correctly!

i will dedicate my 100th review to a great pair of business owners and the great business they run…read more after parking my car in the private lot (a rarity in the chestnut hill area), i stroll in and give my name, phone number, or invoice number for them to call up my account. ill munch on a free tootsie roll (or 8) from the bowl they have at the front counter as i wait for my clothes to be retrieved. they'll typically ask for a 2/3 day turnaround, but can do same day service with no extra charge if the clothes are brought in early enough. the owners are very sweet and work diligently to ensure customer satisfaction. if it's your first time there, be sure to ask for their new customer discount (10% off for your first visit) and a free "chestnut hill cleaners" laundry bag!

The word "Cafe" in the name is slightly misleading. Unless you want to eat laundry cakes (is there…read moresuch a thing?), vending machine coffee or vending machine snacks it is not exactly a cafe. Let's instead focus on laundry. I'm a bachelor. I recently moved to an apartment with no washer or dryer. Although I am adept at doing my own laundry I seldom want to take the time and sit there babysitting my unmentionables while they process though the laundry cycle. If I were inclined to do so I can see that this is a great place to do it. There are an ample number of machines of varying sizes. Depending on just how much laundry you have you can either use small machines and separate your darks from your lights or you can be like me and just toss it all into one industrial sized vat (I pretty much only have darks). Once you're through with the washers there are an equally ample quantity of dryers. The way it works is, for each washer you pay for you automatically get a certain number of free minutes in the dryers. The larger the washer to longer you get with the dryers. The room is cheerful, smells good and is well lit. The signage is clear so even a laundromat novice such as myself can figure stuff out reasonably easily. That said, I rarely use any of the above. I prefer the wash and fold service. I walk in with a bag of dirty laundry and meet an always cheerful laundry specialist at the front desk. I throw my bag onto a scale and they charge $.99/pound. A few hours later, I return to collect a bag of clean and folded laundry. I've been using them pretty much since they opened and consistently I have been thrilled to take my bag home and find everything nicely folded and smelling fresh. I'm not sure it qualifies as a complaint but if I were to get nitpicky I might observe that although they always match my socks they do not pair them.

Sorry to say it is Very Dirty and t hey offer the use of massage chairs, me and my niece got bit,…read morethere were mites and bed bugs in seams of chair

I haven't had to use a laundromat in a good 20 years. This location uses reloadable cards instead…read moreof cash. Their machines are easy to use and reasonably priced. The worker was friendly and helpful. Good selection of detergent, liquid softener and dryer sheets. Got our load finished in just over an hour.

Although I've never stayed here to do laundry, the drop-off service is fantastic. It's usually…read morearound $20 for 2 loads of laundry and even though that seems like a lot, the clothes are totally clean and folded. My S.O. has been coming here for a while. He is a tennis pro and is outside all day. He has to wear white for work, so you can imagine how dirty his clothes get. The best part is that they are open every day of the week until 9:30pm, although they only accept cash (and bills no bigger than 20).

This is one nasty XTREME LAUNDRY the workers are rude & not welcoming also there's not even enough…read morewater to wash ur clothes here. I done found about 100 things wrong here. It's dirty & the owner charges 4.00 for a laundry card. 1st time here & I lost 15.00 on a card & just to wash one blanket with no water but enough to wash my hand I see. This place needs to be shut down immediately!!! the owner is ripping this neighborhood off with the cost of the card & wash.

From the owner: New Owners, New Equipment, New Philosphy, New Services. read more

There are laundry places closer but this one has TV and they keep it very clean plus there is a CVS…read more right next door

The people who works here are horrible. They are extremely lazy. The lint filters are never…read moreclean. The washer spin cycles are very weak. You can squeeze water with your hands after the washing machine is finished. Which means more money for drying. But thumbs up to the dryers. They are really good. So I won't be washing here again, even though I had to pay $1 just to get a reloadable card unlike other laundromats that doesn't charge you. So for now, I'll just come to dry my clothes after washing at home.

Laundry is nice but if your card stop working they say it's your fault if machine doesn't take it…read more Other places I go try to resolve it quick for you since you are spending money with them & helping their business it's just a courtesy!

It was a supposed to be 23 minutes wash time but.......... WHERE IS THE WATER? This is 19 minutes…read morein what are my quilts washing in the soap. I had to use the pitcher to add more water. It was a 95+ degree day and they wouldn't put the air on. DO NOT GO HERE IF YOU WANT YOUR CLOTHES/ QUILTS WASHED

This is my go-to spot for alterations. They never disappoint! I've only had dresses hemmed and/or…read moretaken in and the results always meet my expectations. When I came in Sept. I needed next day service and they were accommodating. I've never had a bill that exceeded $15. They are professional, affordable, and they get the job done!