I have anxiety that has prevented me from continuing a relationship with dentistry. At shadow…read moremountain I was greeted with the upmost respect from Angie who slowed the entire process down and walked me through absolutely everything and made sure I felt completely comfortable moving forward with my appointment. Next, I met dental assistant Lucy who could not have been more awesome. Her knowledge, understanding of my anxiety, and respect made me feel more confident in a dental chair then I have in years. Her constant check ins to assure I was still ok was so kind and she made sure I knew exactly what was going on every step of the way. Next I was introduced to doctor Jas who yet again superseded my expectations. He set a treatment plan that worked at my pace and broke everything down without me feeling rushed or confused which is a lost art in dentistry. I left the office feeling confident and for once excited to continue my dental health and I can not praise the entire office enough. My husband was so impressed with my level of confidence he instantly booked himself an appointment and switched dentists. 5 stars is not enough!!

I am so glad I didn't let the office staff coerce me into leaving a 5-star review for them when I…read moregot done with my procedure! When I was leaving, they handed me a slip of paper, asked me to leave a review, and tried to bribe me with something out of a box if I did. I said nope, thinking I would wait to see how honest they were in their billing practices. So- my experience at this dentist office mirrors many of the one-star experiences that have been expressed already. Please, listen to me when I say, if you value your money, do not go to Shadow Mountain Dental Group. If you do still go, and you have to pay out of pocket, make sure when your EOB arrives that you double check it. You may have been robbed by an unscrupulous practice that bills as much as possible and doesn't give your money back until legal action is threatened. I had a root canal done at this office in June. I have two insurances, a primary and a secondary. I was told I owed almost 500 dollars out of pocket on the day of service. I was astonished. I have two insurances, I said. How can I be billed so much? The secondary insurance was paying less than I was out of pocket, according to the benefits coordinator. Well, I needed the work done, so I paid using an HSA card. Fast forward a couple of months. I got my EOBs from both primary and secondary insurance. Guess what? They say I don't owe anything out of pocket. They say that the codes that were billed by Shadow Mountain Dental Group were denied because the service was either included in the work done or were not valid for the work done. I was shocked. That meant that I had paid almost 500 dollars out of pocket and I didn't have to. I collected all the evidence. I got on my Smile Generation account, which clearly showed part of my out of pocket payment 'assigned' to codes that per contract were not supposed to be charged. I printed out the EOBs. I took it all to the office. I was not greeted by someone who was apologetic or who looked and said, "Wow, our mistake!" and "Let's get this resolved." Nope, the benefits coordinator was very vague, argued, made it sound like it was the insurance companies' fault, and required me on multiple occasions to repeat that if the contracted health insurance companies stated that I didn't owe anything, I had been overbilled and needed a refund. The result? "We'll have to look into this and call you back." Couple of days later, still waiting for that call back. Looked at my Smile Generation account today, suddenly it has been changed. Retroactive charges have been applied to eat up more of the out of pocket balance, but it still hasn't added up to the full amount I paid. This is sketchy beyond belief. If they do not refund my money, I see no choice but to submit to the Nevada Attorney General Bureau of Consumer Protection and insurance provider. It stinks that people should have to go through this. I hate dealing with dishonest companies! Avoid at all cost!!!

Today was my first day here from A really previous horrible…read moredentist facility and man when I tell you I'm glad I switched. The welcoming was warm From the front desk ladies and also my X-rays from Madison were soft, kind and really sweet. This place has an inviting aura. I believe I will absolute love it here

Dr faddis did the exam and told me I need fillings for my cavities. He told me I can have the…read morefillings done after my deep cleaning on the same day, so I asked twice how long the procedure is and he said I can't tell you that, or give you that information. Twice I asked this question to be interrupted both times, mid sentence. Then an assistant walks in with the prices, and before I agreed to book the appointment, I asked "how long is the filling procedure?" She then said "let me go ask Dr Faddis" and she came back to me and told me he quoted about 1 hour. Which means he very well could have quoted the length of the procedure. Dr faddis I believe is not qualified to do my fillings if he can't even provide a guesstimate on how long the procedure is. I'm age 36 AND retired so I have plenty of time to find a much better dr with good ratings. I'm sure dr faddis is good for quick simple little procedures, but not cavity fillings. However Jesica and Veronica were amazing.

I have always hated the dentist and this place completely changed my POV of them. Everyone was so…read morefriendly and gentle. I am a new patient and they took care of me on my very first exam! It was a "let's do it now or soon" type of deal and of course I said now. My other dental place was horrible with that kind of stuff and would need 10,000 referrals and take weeks to get you to where you needed. It was like I didn't matter. I also appreciate the fact that they do EVERYTHING then and there. I was told I needed a crown and they shaved my tooth down to get rid of my cavity, molded the shape and created the crown then and there. Everything was pretty quick too! Doctor Rucker and his staff were so gentle and positive and honest! I am excited to go back in December possibly sooner to have my wisdom teeth removed because like I said they do everything there. Positive experience for sure!! Also they're all so funny!!

I've been a patient for years. Ive had to be VERY patient with horrible appointment timelines (I…read morearrive for my 4pm appt and I'm waiting till 4:40 to start). I've never had that same dentist, it's a revolving door. That hasn't been an issue for years for me, until now. This last time the dentist did my cleaning and it was the more aggressive, mouth rape, I've ever had. He kept asking if I was ok and I just wanted it over with. They charged me for fluoride but didn't administer it and after the terrifying cleaning, I forgot too. I just wanted to leave as fast as possible. I'm never going back. I seriously feel like I was abused by my dentist. His statement at the end was, "it's been a long day sorry for the roughness." Yeah I'm done with that place. I'm taking my family of 5 and finding a new place to care for our teeth. ‍

My family and I have been patients at Dr. Flores Dental office for over ten years, and we couldn't…read morebe more pleased with the care we continuously receive! Dr. Flores and his entire team treat us like family...always polite, friendly, and welcoming. Dr. Flores himself has exceptional bedside manners...He's attentive, patient, and truly caring. His dental hygienist, Hasty, is also absolutely amazing! She's both welcoming and highly knowledgeable, consistently demonstrating excellence in her care. It's rare to find a dental office that combines professionalism with such genuine compassion. So we're incredibly thankful to FFD for all they do and the care they consistently provide! So if you're looking for a practice that you can trust and feel comfortable in year after year, I highly recommend Flores Family Dental!

Did a really bad job had to go to another dentist to fix their mistakes. Was already out thousands.read more

I had a wonderful experience at Aloha Orthodontics on Decatur! The staff is always friendly,…read morewelcoming, and professional, and they truly care about their patients. I especially appreciate how flexible and understanding they were when my dad passed away and I had to travel internationally on short notice. They worked with my schedule and made a difficult time much less stressful. The office is clean, organized, and provides excellent care. I highly recommend them to anyone looking for an amazing orthodontic team!

We can't say enough great things about Aloha Orthodontics. Our son just started wearing braces for…read morethe first time, and he hasn't had a single bad or painful experience. The entire team is incredibly understanding, patient, and reassuring, which makes such a big difference as a parent. We also brought our daughter in for continued care to get a better retainer, and the generosity and kindness shown by the doctors truly meant so much to us. Their care goes beyond just orthodontics, they genuinely care about their patients and families. Thank you to everyone at Aloha Orthodontics for being amazing at what you do. We are so happy and grateful to be in such great hands.

Apparently, my previous complaint in November 2017 was removed…read more I had to file a Dental Board Complaint as a result of Dr. Fernandez' dental procedures and attitude. She assaulted me while performing an unnecessary gum check. She was not authorized to do anything except to fix my crown. She acknowledged it and we spoke about how I was disappointed with her services. Even the office manager told her not to do anything else, just fix the crown that was started. Fernandez was the only dentist on site when they finished my root canal for my cracked tooth, so I had to continue with the service. Unfortunately, it was with Fernandez. She pressed down on the gum check to get higher numbers, tried numerous times to get me to commit to a cleaning and a deep cleaning. She was condescending, and stated she saw my previous complaint on Yelp and to her manager and was not happy that I did the complaints. Her dental work needs to be re-done by other dentists. The cement that she place don my crown was all over my gumline and next to my other teeth. She extracted a tooth that was abscessed, and could have been saved. I have never had such a horrible experience before. Except for my teeth being cracked from recent stress, she made it out to me that I had severe gum disease and never took care of my teeth. Um, the other experts saw my teeth, and you are a liar Dr. Fernandez. I guess I will need more dentistry to fix what you screwed up. So you lawyered up. Guess we know where this is heading.

From the owner: General Dentistry Emergency Dentistry…read moreRestorative Dentistry- Crown and bridge, Fillings both Silver and White, Cleanings, Whitening in addition: Bone grafting/socket preservation, implant placement, Composite veener aesthetic dentistry, pocket reduction surgery, Flap debridement scaling, multiple oral extractions, multiple unit crown and bridge cases, immediate dentures, Cad Cam dentures, pediatric dentistry, Molar endodontics with rotary including 2nd molars, endodontics through crowns, Re-tx of single canals endodontics, internal bleaching of endodontic cases.

I came in to repair two chipped front teeth and had a pleasant experience from beginning to end…read more Although the treatment was a bit pricey, it was understandable given the work that needed to be done. What mattered most to me during this appointment was having options, and DMD Jett Angeles took great care in explaining every option thoroughly, including detailed images to help me understand the process. The office staff was equally helpful and transparent when discussing pricing. Yareli, DMD Angeles, and the entire staff made me feel calm, comfortable, and confident every step of the way. I truly appreciated their professionalism, patience, and care throughout the experience.

Dr. Brown is great, and he is very personable. The medical staff that assists him during procedures…read moreis also good. Get all costs in writing! The Smile Generation "membership agreement" looks better on paper than it is. Our final costs were always higher. We were told that we needed procedures and a woman from the from desk showed us costs on a screen while we were still in the dental chair. Our error was that we did not take a picture nor did we ask for a copy of the charges in writing. BIG MISTAKE.

My mouth is so happy to call Centennial Hills Dental home. Their services, professional and…read morefriendliness are remarkable. My last service here was with Kauai. She also was so patient focused. I strongly recommend driving an extra mile. Your month will thank you.

I was referred by a friend, and I'm glad I came here. The staff is excellent. They explain…read moreeverything very well and will answer all your questions. The dental assistant, dentist, and reception staff are kind and friendly and make your visit easy and less stressful, especially if you have a fear of dentists. They walk you through the procedure and they prepare the room to your liking. So overall, it was a great experience.

I had the best person cleaning my teeth and I hope she can see this review. She taught me how to…read morerelax and was the most amazing lady I've met. Thank you, your name started with "A" She was kind and perfect. Thank you!

Only 5 stars because there are not 10 on the scale. Dr. Trinh is truly the best dentist I have…read moregone to in my adult life. I was referred to him several years ago by a friend, and have never looked elsewhere. They are professional, friendly, and Dr. Trinh WILL NOT LET YOU HURT during procedures. I have had 5 crowns, and 1 more pending and he is quick and does excellent work. I felt compelled to leave this review as I had my first root canal/crown done yesterday and it was painless and not nearly as traumatic as some folks relay root canal experiences. And he has a cool new machine on premises that can make a crown in office as opposed to having a temp crown for 2-3 weeks and coming back in for yet another procedures (this also opens up more appointments btw). If I ever leave the area, I'll have to fly back to Vegas to get my dental work done. Dr. Trinh only has one draw back--there is only one of him--highly recommend Elite Dental.

Have been going to Dr. Flores for over 12 years and I have no regrets. Dr. Flores is honest and…read morerespectful of a patients need. Until recently, I never had an issue in getting in to see the doctor when there is an urgent need, but in the last few years, availability has become so much more sparse and there does not seem to be any flexibility in the schedule to accommodate emergency needs. Their client base seems to have become so large it has become unmanageable and existing patients that have been patients for years are left out in the cold. If you can get in, consider yourself lucky! Getting an appointment is newsworthy.

Been going to Dr Flores going on 3 years. Great dentist, always makes sure you feel comfortable…read more Whole staff is fantastic! I recently moved from NLV to Henderson and I have no problem driving to Ann and 215 because this guy is that good!