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    Shadow Mountain Smiles Dentistry and Orthodontics

    3.6 (40 reviews)
    Closed • 9:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - Shadow Mountain Smiles Dentistry and Orthodontics

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Shadow Mountain Smiles Dentistry and Orthodontics Photos

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    Recommended Reviews - Shadow Mountain Smiles Dentistry and Orthodontics

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    3 years ago

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    17 days ago

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    5 months ago

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    2 years ago

    Jackie, thanks for providing such great care during my dental appointment! It was smooth sailing and my mouth feels great!

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    6 months ago

    I should have read the reviews. Lack of transparency. The pricing is outrageous and should have been acknowledged when booking

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    2 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    Worst ever. No compassion for a client in severe pain. Worst experience ever. Stay away from this pratice

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Just moved to town and was looking for a new dentist. This place is great. The cleaning was nice and gentle.

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    7 years ago

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    Ask the Community - Shadow Mountain Smiles Dentistry and Orthodontics

    Review Highlights - Shadow Mountain Smiles Dentistry and Orthodontics

    “Yu was very knowledgable and took the time to discuss my options given my tight timeframe.”

    Mentioned in 4 reviews

    Read more highlights

    Shadow Mountain Dental Group and Orthodontics - In the costco shopping center

    Shadow Mountain Dental Group and Orthodontics

    3.6(188 reviews)
    0.1 mi•Centennial

    I have anxiety that has prevented me from continuing a relationship with dentistry. At shadow…read moremountain I was greeted with the upmost respect from Angie who slowed the entire process down and walked me through absolutely everything and made sure I felt completely comfortable moving forward with my appointment. Next, I met dental assistant Lucy who could not have been more awesome. Her knowledge, understanding of my anxiety, and respect made me feel more confident in a dental chair then I have in years. Her constant check ins to assure I was still ok was so kind and she made sure I knew exactly what was going on every step of the way. Next I was introduced to doctor Jas who yet again superseded my expectations. He set a treatment plan that worked at my pace and broke everything down without me feeling rushed or confused which is a lost art in dentistry. I left the office feeling confident and for once excited to continue my dental health and I can not praise the entire office enough. My husband was so impressed with my level of confidence he instantly booked himself an appointment and switched dentists. 5 stars is not enough!!

    I am so glad I didn't let the office staff coerce me into leaving a 5-star review for them when I…read moregot done with my procedure! When I was leaving, they handed me a slip of paper, asked me to leave a review, and tried to bribe me with something out of a box if I did. I said nope, thinking I would wait to see how honest they were in their billing practices. So- my experience at this dentist office mirrors many of the one-star experiences that have been expressed already. Please, listen to me when I say, if you value your money, do not go to Shadow Mountain Dental Group. If you do still go, and you have to pay out of pocket, make sure when your EOB arrives that you double check it. You may have been robbed by an unscrupulous practice that bills as much as possible and doesn't give your money back until legal action is threatened. I had a root canal done at this office in June. I have two insurances, a primary and a secondary. I was told I owed almost 500 dollars out of pocket on the day of service. I was astonished. I have two insurances, I said. How can I be billed so much? The secondary insurance was paying less than I was out of pocket, according to the benefits coordinator. Well, I needed the work done, so I paid using an HSA card. Fast forward a couple of months. I got my EOBs from both primary and secondary insurance. Guess what? They say I don't owe anything out of pocket. They say that the codes that were billed by Shadow Mountain Dental Group were denied because the service was either included in the work done or were not valid for the work done. I was shocked. That meant that I had paid almost 500 dollars out of pocket and I didn't have to. I collected all the evidence. I got on my Smile Generation account, which clearly showed part of my out of pocket payment 'assigned' to codes that per contract were not supposed to be charged. I printed out the EOBs. I took it all to the office. I was not greeted by someone who was apologetic or who looked and said, "Wow, our mistake!" and "Let's get this resolved." Nope, the benefits coordinator was very vague, argued, made it sound like it was the insurance companies' fault, and required me on multiple occasions to repeat that if the contracted health insurance companies stated that I didn't owe anything, I had been overbilled and needed a refund. The result? "We'll have to look into this and call you back." Couple of days later, still waiting for that call back. Looked at my Smile Generation account today, suddenly it has been changed. Retroactive charges have been applied to eat up more of the out of pocket balance, but it still hasn't added up to the full amount I paid. This is sketchy beyond belief. If they do not refund my money, I see no choice but to submit to the Nevada Attorney General Bureau of Consumer Protection and insurance provider. It stinks that people should have to go through this. I hate dealing with dishonest companies! Avoid at all cost!!!

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    Shadow Mountain Dental Group and Orthodontics
    Shadow Mountain Dental Group and Orthodontics
    Shadow Mountain Dental Group and Orthodontics

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    Nicole Fernandez, DMD

    Nicole Fernandez, DMD

    1.0(1 review)
    0.1 mi•Centennial

    Apparently, my previous complaint in November 2017 was removed…read more I had to file a Dental Board Complaint as a result of Dr. Fernandez' dental procedures and attitude. She assaulted me while performing an unnecessary gum check. She was not authorized to do anything except to fix my crown. She acknowledged it and we spoke about how I was disappointed with her services. Even the office manager told her not to do anything else, just fix the crown that was started. Fernandez was the only dentist on site when they finished my root canal for my cracked tooth, so I had to continue with the service. Unfortunately, it was with Fernandez. She pressed down on the gum check to get higher numbers, tried numerous times to get me to commit to a cleaning and a deep cleaning. She was condescending, and stated she saw my previous complaint on Yelp and to her manager and was not happy that I did the complaints. Her dental work needs to be re-done by other dentists. The cement that she place don my crown was all over my gumline and next to my other teeth. She extracted a tooth that was abscessed, and could have been saved. I have never had such a horrible experience before. Except for my teeth being cracked from recent stress, she made it out to me that I had severe gum disease and never took care of my teeth. Um, the other experts saw my teeth, and you are a liar Dr. Fernandez. I guess I will need more dentistry to fix what you screwed up. So you lawyered up. Guess we know where this is heading.

    From the owner: General Dentistry Emergency Dentistry…read moreRestorative Dentistry- Crown and bridge, Fillings both Silver and White, Cleanings, Whitening in addition: Bone grafting/socket preservation, implant placement, Composite veener aesthetic dentistry, pocket reduction surgery, Flap debridement scaling, multiple oral extractions, multiple unit crown and bridge cases, immediate dentures, Cad Cam dentures, pediatric dentistry, Molar endodontics with rotary including 2nd molars, endodontics through crowns, Re-tx of single canals endodontics, internal bleaching of endodontic cases.

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    Nicole Fernandez, DMD - My Chair

    My Chair

    Nicole Fernandez, DMD - Dr. Nicole Fernandez

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    Dr. Nicole Fernandez

    Shadow Mountain Smiles Dentistry and Orthodontics - generaldentistry - Updated September 2026

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