Very excellent customer service and assistance. The lady in the store is very accommodating and…read morevery approachable.

This place is horrible was supposed to have a car this morning when we called to confirm they…read moredidn't have a car but would have one by 2. When didn't hear back called still no car. Rude customer service and support. They don't hesitate to take your money but then you have to wait 5 days to get refunded.

The morning of my rental, which was supposed to be a full-size SUV, I got a phone call that Avis…read moreRockwall would not have my reserved vehicle available. It was not a problem for me, as this was just a two-day rental because my car was in the shop, so I willingly took a smaller SUV. My check in later that day happened to be with the store manager, and she was pleasant and reasonably efficient. She took me out to show me the car, and specifically pointed to the gas gauge and said you can see it is full. Although there was a tiny yellow line at the top, I assumed for this vehicle, which was a Jeep Cherokee, that was standard for a full tank. I drove the car one day out of the two days, and returned it on the second day after filling the tank. Because I had driven so few miles, the tank-fill shut off at a gallon and a half of gas, which was full. When I then returned the car to Avis, the clerk looked at the gas gauge and said it didn't look full, because it had the same yellow line at the top. I showed him my receipt, and because my receipt from Kroger's had the date, but no timestamp on it, he proceeded to say there would be refueling fees because the tank was not full. End of story, I spent 10 minutes arguing with the clerk and got nowhere. Manager came out, checked the car and came back and said it's full and checked me out. No apology, no pleasantries, just sent me on my way. A total scam to try and get me to pay a refueling fee on a completely full gas tank. I will never go to this Avis location again. I hate to leave a poor review, but sometimes the public just needs to know the real scoop on a scam store.

I normally don't do reviews, but Chris deserves it. We had a little hiccup with a truck pickup…read morelocation but Chris really handled it professionally and really took care of me, greatly reducing my cost and throwing in a few free rentals. I highly recommend going here, with Chris helping you out, you will be in good hands! Five stars from me!

Best rental experience ever. Chris is outstanding. I got multiple trucks from him for a move to…read moreAustin. He always had everything ready to go and went out of his way to make sure things were perfect. Thanks Chris!

We love Pinky's!!! We store our boat here and have for years now. Never any issues and always super…read morefriendly.

What wonderful service! Chris helped us out and introduced us to their barn cat, which I might say…read moreis a sweet cat that loves pets! Offered us some drinks for our trip and wished us the best. I honestly have had horrible service in the past at other places, so to say the least, this man made our move so much better! What a wonderful and bright character! I absolutely recommend renting u-hauls from here, or getting your feed supplies from here as well :) my fiancé and I couldn't be happier! THANK YOU CHRIS!

For the price it's very worth it. The quality is great if you go with the 3-day plan like I did…read more The instructors are very helpful, but you have to pay attention and actually spend the time studying if you want to pass. There's nothing simple or easy about it. I would definitely recommend if you've got the time to dedicate to it. Emma and Amy are very good at what they do so I think it's worth listening to them.

If I could give 1 star I would. Please shop around. Believe the reviews. Billy is a bully, talks…read moredown to women and criticizes you when you fail claiming it's your fault. You won't have much time in the truck, the trainers are sub par and the whole business is fraud. the worst!

This storage facility is a joke, and a rip off. The business claims to be family friendly, but…read moresteals money from clients in the form of excess fees. I am leaving this business for better service, and more reasonable pricing. Richard R.

I started out at a rate of $469 per month and now 2 years later they have just made the 6th price…read moreincrease in that time span and is now at $749 per month. The facility is nice and clean and I have no issues there, but can no longer afford to stay. A 60% increase over 2 years is extreme.