My husbands truck broke down in the parking structure at the airport and needed towed 10 miles…read moreaway. They quoted $700!!! Talk about price gouging!!!!!

By far excellent service. I do believe they have had the contract with the airport for years…read morebecause of their excellent reputation so to the other person's review. That definitely lends to their character because even if they didn't have the contract I'm sure they would be reasonable and just as courteous and kind. The owner is very Hands-On and is a respectable old school type of guy which is unique in this line of work he is very trustworthy I and will bend backwards to help you. His office staff we're extremely Pleasant and diligent in responding to my request in a prompt Manor in all reality I couldn't ask for better service on the phone compared to the other options I spoke to that day. But a big feather in their cap is their drivers. Their drivers are extremely skilled and knowledgeable unlike many other companies which have drivers that fall back to this type of job. Plus I have never seen cleaner trucks. If they take that much pride in their appearance you know they will take pride in their service and how they treat their customers. . Will definitely recommend them in the future. They responded to my tow promptly. And even had a way to fix part of the issue before we even got it on the bed of the truck. Great job

If you are unfortunate enough to need a tow and Ali from Motor City Towing shows up to provide that…read moreservice, KNOW THAT YOU ARE IN GOOD HANDS!!!! Very grateful for this kind man!

I was calling for a client on my back line. Phone rang 3 times and answered with Hello. I thought…read moreI had misdialed , so i asked , is this motor city tow? This is motor city towing and recovery, ah OK, so you do offer towing! Yes, we do.. Ok thanks and I hung up! Why answer with hello when you are clearly a tow service ! no time for BS

Paul and Jake were exceptionally helpful and accommodative. They responded on the dot and performed…read morebeautifully. Real folks and great service. This is the service you want!

Doug is a real professional. I was looking for someone to haul my soon to be classic. I spoke to a…read morefew companies, including the large semi auto haulers. Then I found Doug on Yelp. He knows cars and takes a lot of extra care in loading and unloading. I will definitely call again.

May 16, 2026. Right after we crossed back into Canada just before dark, it started heating up but…read morewe foolishly thought we could get back home to London Ontario. No such luck, when the engine died just outside Windsor, we were able to glide off the 401 to a field. This is 9 pm Saturday night of a long weekend. We lucked out and called First Response Towing. The phone was answered quickly for a long weekend. Gabriel was kind and very helpful. He was able to send a flatbed out to retrieve the car that night, store it in his facility overnight, then pick us 2 up in the morning so we could get ourselves and the car to London the next day. Everything he said was going to happen , did so. The car was safe and properly loaded and secured. The driver was courteous and knowledgeable, picked us up in the morning in Windsor and delivered us and the car to London easily the next day. It was a relief to have it all done professionally, and reasonably priced considering the current extremes in fuel prices, long weekend after 9, and taking us to London. Highly recommended, I would call him before anyone else.

My mom Julie and i were stuck with a dead car battery and they responded quickly, with excellent…read morefriendly service. i highly recommend this towing company for courteous prompt service. thank you so much - Julie Stafford

Great experience considering I was dealing with the stress of a blown out tire. The service was…read moreprompt, friendly, and reasonable. I'd absolutely go with Mac's Towing again!

We had returned to our car (in the Detroit airport parking garage) after a 2 week vacation and our…read morecar would not start as our battery was in sleep mode. We used our Lincoln roadside assistance and Mac's towing responded quickly. They told us he would be to us in an hour and he arrives in 25 minutes. He, also, notified us when he was on his way. He had our door open within ten minutes and it did not look easy. He was very kind and courteous despite it being midnight and even helped us put the luggage in the trunk! I would definitely use him and highly recommend Mac's towing.

Excellent response time to auto lock out situation; got me up and going in no time. Thanks !read more

Unfortunately we had gotten into a car accident and our car was towed here. Lyons towing was very…read morehelpful and kind. When i needed to stop by to get our stuff from our vehicle that was totaled. We were having a hard trying to get an Uber to fit our bags, so Michelle and her husband offered to drop us off to our house. Honestly that was so sweet of them to offer because they didn't have to. It was just in time before it started to rain too. They have been here in business for over 60 years strong. It's a family owned shop and i can say they gave me a great experience making what i was going through easier.

Incredible service! The owner spent all Sunday afternoon going WAY over and beyond to help me get…read moremy camper off the side of the highway and back home. First, the owner himself was sent to the wrong address with an incorrect job description by All State Roadside service. He was calm and jovial anyway. Calling me, he got to the place needed, but didn't have the equipment needed )based on All states description what was needed). He checked it out, went back for a different truck AND found a tire for the camper by searching his yard. (I couldn't find anything open). He changed the tire, hauled it home, parked it just how we wanted and kept on smiling four hours later. I still have the tire. I will now ALWAYS call them if I'm near by. I hear he just bought this company- I hope he stays friendly- even after years of crabby jerks on the side of the road.

Quick response, was there within minutes and pleasant to work with. Allowed setting the front of…read morethe car down on stands to facilitate changing the broken ball joint. Fair and honest. Would not hesitate to use again.

5 star service and fair price. I tried calling 6 companies before I found Gary at top-notch. He was…read morefriendly, quoted a fair price, polite to my wife and let my son watch the car go up on the big shiny truck. I had a car towed from madison heights to Redford and he made it painless.

I needed a tow on a cold day at the end of a week of horrible car problems. I called and they said…read moreit would be $100 to tow from Redford to Farmington Hills. Ok, that's a lot, but I was also towing it kind of far. He said he's get back to me with an exact quote and we got off the phone. He called me back in a minute and asked for addresses, I gave him the address for my body shop in Farmington Hills and told him that I was at a specific gas station on the corner of two roads. He said it would be about 30-45 minutes. I said okay, thank you so much and we hung up. An hour later they weren't there, so I called. He claimed that he assumed I didn't want the tow because I didn't give him the address to the gas station. Mind you, I told him the name and the corner of the gas station and he didn't ask for an address afterwards, but he gave me a time estimate. At this point, I was incredibly fed up. I just waited an hour in the cold for a tow that never came, and he acted like it was my fault. I told him I would go elsewhere instead and hung up. He called me back and half heartedly apologized, then said he could send someone over in ten minutes. I agreed. Mind you, it took longer than ten minutes, and I kind of feel that because of all this trouble I should have been given a discount. I drove behind the tow truck in someone else's car, and saw the driver run a red light with my car right in front of me. The only reason I even give them one star is because the driver was nice and helped me fix my car door that had been bent out of shape by my accident. But overall it wasn't worth it. If you're calling for a tow chances are it's already been a stressful day and you don't need this company adding to your stress.