If I could give them 10 stars, I would! They truly go above and beyond for their customers and do…read moreeverything they can to help. The staff is friendly, knowledgeable, and always willing to find the best solution. Hands down the best auto shop around!

I am an Uber driver. Yesterday I was driving on the freeway and ran over a tire in the road. After…read morethat, something from the bottom of my car was scraping on the pavement. I looked online for a mechanic near me and found Kirk's Auto. I explained my situation to the gentleman at the front desk. I assumed that this was Kirk. He said he could take a look at it in about five minutes. I appreciated this because time is money when I'm driving for Uber. Kirk solved the problem by getting some zip ties and securing the loose metal that was hanging from the bottom of my car. This took him about five minutes to complete, and he didn't even charge me. Kirk turned an awful experience into a good one. I will definitely be coming here for my car needs in the future.

It started with my wife's used car having engine problems. Oh look, the dealership sold her a…read moregarbage car with a bad engine and we couldn't prove it to get the lemon law to cover it. Craig was awesome, helped us out as much as he could, did everything he could to fix things and always worked with us to make sure we were on the road to get to work. A few years later I'm in the automated car wash and my brake lines blow out. I take it to Craig who gets me back up and running with no muss or fuss, and was again super flexible with me on making sure I could get things done on my schedule. Now, our other car needs brakes and some other work done. Local shop in Ann Arbor tells us $1200 just for BRAKES. Took it to Craig who once again was awesome, quoted us everything and walked us through what needed to be done. There's a reason we go to him, and it's because he's always given us awesome service and I feel I can trust him with my vehicles.

Staff is Informative, co operative, friendly. quality work, at comparable prices... THAY ARE…read morebusy busy , because they are good good !! I have been bringing my vehicles to them for service for years.

Very professional, quick service. Very reasonably price for the work I had done to my exhaust…read moresystem. Definitely would recommend and I would return for any work in the future

most honest and reliable . Go there for 13 years. experience and excellent work. Reasonable price…read more Stand behind there work.

I was sent to Elite shop by my Mechanic. I hade issue with the Emissions system engin light. Sam…read morewas very professional, took it right the way to diagnose the issue, which i tool it to another shop couple months ago and they messed it up. Sam went above and beyond, he was very nice gentelman, he even refused to charge me, unlike other greedy shops. He is highly recommended. Thank you so much.

Plugged my tire for me on the spot. Was the 3rd shop I had been too and the first 2 wouldn't do it!…read moreQuick and easy!

I've been a customer for over 30 years. It recently changed owership, gave the new owners a shot…read more Needed front end work. Same great service that I've come to expect. Fast, courteous service all around. I'll still be coming back. Highly recommend.

The best collision shop out there, great people and the best prices as well! Definitely recommend.read more

I have taken my personal and company vehicles there now for several years. Jake is totally honest…read moreand will advise you what the issues are and what the repair costs are as well. He has advised me on many occasions as to if the repair is urgent or can wait down the road. He is never pushy and when the work is finished he stands behind it 100%. He is not the cheapest but you get what you pay for and you want mechanical work on a vehicle to be nothing but the best and using the best parts as well which Jake does. I have dealt with dishonest mechanics in the past and that's what sets Jake apart as he is up front and honest with his customers! Keith Taylor Xperience Communications LLC. Romulus, Michigan

I was just quoted 351.73 for brake pads only. He is almost twice as much as other repair shops in…read morethe area. Either he really didn't want the work or this company takes Advantage of women.

More than 2 decades ago, I found the BEST service, the BEST price and the mechanic I trust and rely…read moreon to fix "the issue". There is no better problem solver than the owner of this business and staff. Don't be surprised if there is a wait. I'm not their only customer who relies on them. They're awesome and worth the wait - that's why there's a line.

Drove my car into the shop at around 10:00 AM for a sound coming from my brakes, they were busy, so…read moreI left the car, signed and estimate sheet and they said I would be getting a call. Got a call around 3:00 PM, told me they had not yet got to it and wondered if I wanted to leave it overnight. I said I didn't and was informed it would be in in a bit and they would call me about the repair. Never got a call back and looked up the hours they close at 5:00. Drive up at 7:30 PM to check that my car was locked up or inside.....no car in the lot or in service bay......did someone loan it out or drive it home or is my car stolen with my registration and garage opener inside it... I'll be back in the morning

Not impressed. Took a vehicle in and paid for a 4500 repair. A week later the exact same thing…read morehappened. Took it back and paid another 450 for a new battery because that was apparently the problem ALONG WITH the original repair. And the guy who I talked to was kinda rude. There are better options in Plymouth.

I'd never been to this place before. I brought my vehicle in for an issue and received a callback…read morethe same day. I was optimistic about the speedy response until the person on the phone quoted me a price. It was much, much higher than I'd ever paid for a simple repair. But, my auto knowledge is limited. I assumed the parts needed must've been expensive. I agreed, and after several days (apparently they were having trouble getting a part) my vehicle was ready. When I arrived to pick it up I looked through the receipt before paying to find that the bulk of the cost was actually labor. The labor cost was nearly 3x the cost of the parts needed. On top of that the final cost was nearly $150 more than what I was quoted over the phone! I will say that the issue with my vehicle was fixed. So, apparently they do competent work. That's the only reason I didn't give a lower rating. However, I won't be going back. This interaction did teach me a lesson, though. In future I will ask about labor costs upfront as I'm sure I could've gotten this repair done for a much more reasonable price at a shop that charges much more reasonable rates for labor. I would advise anyone thinking of getting auto repair work done at this place to be wary and prepared for the cost.