This place was very cool. I've always wanted to stop by but they close at 5:30 p.m. and I'm usually…read morefurther into town at that point. However we parked at the mall across the street on this trip and this was right across the street. My husband really wants a grandfather clock and he was very excited to check out the selection. Prices seemed kind of high to me but to be fair I don't know anything about grandfather clocks, lol. They also have a nice selection of Frankenmuth magnets, they ranged from like $4 to $10. I ended up buying one of the $4 ones. The reason I'm bumping up this review to five stars is because I lost my Fitbit there (Fitbit Zip, an old one that sits on my waist, not my watch) and when my husband and I got to Kern's and realized it, we rushed back to the store to check there first (it was 530pm). The (owner? Employee?) welcomed us back, and another customer immediately pointed to it on the floor. Saved us a lot of hassle and had they closed immediately at 530pm, the doors may have been locked. Looking forward to checking this store out again the next time we are in town.

They have a great selection of both quartz and weight driven cuckoo clocks. Not cheap but I have…read morenever seen a cheap new cuckoo clock. They are knowledgeable in clock repair. I actually went there for some clock parts and they don't sell the parts from the store, only on line so that was a waste but the guys were good to talk to and answered some of my clock questions.

Glenn Williams backs up his work with excellent customer service and a commitment to the customer's…read moresatisfaction that is refreshing. He returned to my home months later to make an adjustment on my old school clock to guarantee his earlier work.

I contacted tenor for a cleaning on my Howard Miller Grandfather clock. I see he had several good…read morereviews on Facebook. He came to our home and explained it might need more than a cleaning before he looked at it. Very nice man. Clock had never been worked on befor now. He took the face of the clock off to inspect the movement. He oiled the clock and got it working in less than an hour. The cost was $175.00. I had no problem with the cost. A week later it stop running I restarted as he had told me this might happen a few times until the oil worked into the moving parts. It ran two more weeks and then stopped again. I contacted tenor to explain what was happening with the clock. He said I need to come get the movement and take it to the shop. The cost would be an additional $300.00 more than the $175.00 I gave him 4 weeks earlier. Never discussed looking at the clock, just that it would have to go to the shop.the first time he came to oil the clock he was telling me how clean the clock was, he couldn't see any wear on the clock parts, that would cause the clock to need repair. Take what you want from my review. Just wanted to express my opinion on my experiance dealing with Tenor clockrepair