I have used Surface Masters repeatedly in the past and have been very happy with their service…read more Need them again. They did an excellent job, did it quickly and for a very reasonable price.

This company came to my house and spent several hours getting pet stains from my carpet! He went…read moreabove and beyond to make sure we were happy with his work! I would recommend him to clean your carpets!! Knows his job!

Stanley Steemer cleaned my carpets last Monday, 8/26/24. I was quoted a price of $254. When…read moreJames/Justin presented the bill, it was $362. Unbeknownst to me, my great-granddaughter talked with one of the men and asked about odor control. He went ahead and did something extra without consulting me. My great-granddaughter does not live here. She is not the one that phoned for service. She is not the one paying the bill. No one consulted me or said a word. I found out when presented with the bill. I'm really unhappy with your business practices and will not use your services again nor recommend you.

They did a good job on our carpet, but it was FOUR times the price of the other cleaners we used…read more There was no difference in the quality of the cleaning... so I would never pay that much again.

Just had Area Best in Bay City come over and clean my couch and two recliners and I have to say…read morethat they did a fantastic job. The guys were very nice and professional. I will definitely recommend and use them again.

From the owner: Area's Best Carpet & Upholstery Cleaning is a proud family owned business with over 25 years of…read morepersonal experience and knowledge! All pretreatment, sanitizers, deodorizers, and any direct spot treatments are all included with no hidden fees or charges at a reasonable price

I called extreme carpet cleaning yesterday to schedule a carpet cleaning at my home. I worked with…read moreWilliam and he was AWESOME! Super friendly and professional and his pricing was unbeatable. Him and his team were out there within 24 hours and they were there from the afternoon to late at night. They also communicated really well. I HIGHLY recommend reaching out for any carpet cleaning or upholstery needs.

William and his staff did a great job for us on our carpets. He explained how best to clean our…read morecarpets. He Quoted us a very fair price and made the whole experience pain free. Our carpets looked great and the staff were very friendly and respectful our our home. I would recommend Extreme to anyone.

Hey everyone.. Donald was GREAT! I spoke with him in detail about my new home and inquired about…read morehaving my dryer vent cleaned out, which is in a really long and awkward location. His professionalism and attention to detail is top-notch! Talk about tech savvy, I received email and text notifications to confirm our appointment, alerts as to when he was in route, also a completion message with receipt for the work being done. I read the other two reviews on here and talked to Donald about those first hand. Totally understood that these were a few bad reviews during "trying times" that muddled his company's great work. Donald will be back onsite soon to tackle complete cleaning and sanitization of my ducts and chimneys as well. Stop looking and give this guy a call!

Do not use this company if you actually want the work done. They will schedule the work, then not…read moreshow up. When I called, they didn't answer for hours. When they finally did answer, he had to reschedule for another day. Then they had to contact us that day to push us back again, only to contact us AGAIN to tell us they were going to be late! They finally showed up, cleaned the ducts, didn't replace all of the vents, and broke the handle on my refrigerator door. The guys had forgotten they had also been scheduled to clean two rooms of carpet! So now they needed to schedule ANOTHER day! Supposed to show up today at 9am. He doesn't show up or answer his phone again! I finally get ahold of someone at 11:30! He shows up 45 minutes later, apologizes, does the carpets, and hurries out the door. We have to move the furniture, which is something we had requested them to do. We wanted to give our business to a small business rather than a large company but will NEVER go with this one again!

Gary is the best carpet cleaner I have ever used! I have two small dogs, teenagers, a messy…read morehusband, and other assorted stainmakers walking across my WHITE carpet. This is my second time using Gary and I'm just as impressed as the first. He gets out stains other cleaners left behind. This is a locally-owned and operated company with results far superior to the national carpet cleaning chain I used previously. And he's way more affordable. Thanks for another great job, Gary!!

From the owner: Bear's Steam Carpet Cleener has been in business for over 40 years. We provide Commercial and…read moreResidential Carpet Cleaning, Rug Cleaning, Tile & Grout Cleaning, and Upholstery Cleaning Services. We also offer Fast Drying, Pet Odor Control services, Carpet Protection, and Hot Water Extraction Services to the Midland, Bay City, and Saginaw areas.

This has to be the worst carpet cleaner service I have ever used. The man showed up 2 hours late…read moreand was rude on the phone when I called to get an estimation of the time of arrival. Jason who is apparently the owner said that he does not have to give an exact time, he was very rude. Upon arrival the owner Jason smelled like marijuana and alcohol. He showed up with a young man who did not have any experience what so ever as I watched him explaining how to use a machine . After numerous smoke breaks and a shitty cleaning later, I would recommend anyone to stay far away from this business. If I could give this business less than one star I would.

I have to say, I'm quite disappointed i have to even write this review... while Jason started out…read morefantastic, the end result of the job that was done was shotty, lazy, and terrible. Our carpets are still filthy and look like they werent cleaned at all. After hearing jason brag for two hours while he was here about how "fantastic" his new system is, i failed to see it perform. The person he brought with him was clearly new, as he had to be instructed on how to do everything multiple times. The "pre-vacuum" was done so poorly, that even during and after cleaning, our pets hair was being sprayed all over the baseboards and doors and connecting rooms floors. What a mess. They did not clean any of it up, even after they noticed it and he asked the helper guy to do it, he did not. It was left there. During the cleaning he mentioned to the new helper that he had to vacuum better, so clearly that wasn't done correctly. There are spots by the back door that were not even touched at all. Clearly still full of dirt. I took our little handheld cleaner to it with just plain water hours after they left, BLACK water came up instantly. When i brought this to jasons attention, he immediately told me to stop and that i would void his "warranty". He insisted it was pulling black dirt from the padding. I absolutely was not. This was a gentle spray on TOP that did NOT soak into the carpet enough to get to the padding. This was on TOP of the carpet! Wasn't touched! He then insisted that each time we vacuum The crystals he put into our carpet would break apart and the dirt would come out more and more each time. This is an absolute joke And a scam. I cant believe i fell for it.... when trying to plan a time for Jason to come back to fix his wrong, he was out of town for a week immediately after. His schedule did not match with ours and that's discouraging. We are in the process of selling our home. I told him this originally. He also told me i am the "FIRST" and only one to complain and whose carpet was still dirty afterwards. After finally refusing to give us an exact time he would be available to come and stopped answering my text messages, we said enough is enough. Very poor customer service. When a customer complains about your service, and you know your wrong, make it right. I wasted money, and am now out that plus the cost to have someone come in and clean it the real way

Jennifer and Steve restored our beaten up, high traffic carpet after being abused over the…read morenever-ending Michigan winter. They were able to lift stains that I tried cleaning myself with a fancy Hoover carpet cleaner, but wouldn't budge. Plus, I love their method of minimal water usage. The carpet was dry in an hour! Professional, thorough and courteous service. Highly recommended!

From the owner: We specialize in commercial and residential carpet and tile cleaning…read more Being a small company allows us to give you a personalized cleaning schedule without passing on the high cost of a large overhead. For that reason, we can usually meet or beat your current service provider's price. Cleaning your own floors can be just as expensive, if not more, after you calculate the total labor, cost of materials and equipment needed for the job. When you call us, you talk directly to the owners, not a dispatcher. We limit our schedule to two or three jobs per day so that we are not rushed to leave your site without doing a proper cleaning. We have a very flexible schedule to accommodate your needs. Our goal is to make sure you are 100% satisfied with the outcome of our service. As a local company, we don't have a corporate office that we answer to. We answer to you, the consumer. This allows us the freedom to give back to the community that we live in. We donate 10% of each invoice to Veterans Matter, a non-profit organization that helps house homeless veterans in Michigan. Ask us about the other donation programs that we have in place for schools, churches, and other 501c3 organizations. Patriot Carpet Cleaning is good for your business and good for our community. Call us to schedule a free estimate and to discuss your floor care needs. We look forward to working with you to set up a cleaning schedule that fits your needs and budget.