I took my 3 year old grandchild to the emergency on Monday 19 June.
The nurse who took us into the room was rude and belligerent. My grandchild had a huge reaction to an insect bite and had his eye swollen shut. Bad enough he needed a steroid prescription to help reduce the swelling.
The nurse said to this little 3 year old (who was already scared about the bite) "I TOLD YOU TO GET OVER THERE" indicating the scales.
then when taking his vitals with the finger machine "I TOLD YOU TO STAND STILL". Raised voice and nasty. This child was already frightened and teary with her attitude towards and that just made it worse.
The supervisor was contacted, and the reply was, as usual "I"ll investigate". You know there will not be any repercussions or reply to our complaint.
My family was a HUGE supporter of Almonte hospital. Not any more......... read more