Asked for a basic unit, then I find they upgraded me without asking and for an extra fairly large…read morecharge. Already moved lots of stuff and moving it again not an option. No recompense.

This place is over-priced, needs multiple days notice before vacating the locker, and charges you…read morefor a full month after the 15th of the month even if you are moving out on the 17th. Wasn't told the full month would be billed when we notified them in advance by phone that we would be vacating. Then upon vacating, they told us "it's in the lease" that they keep the rest of the month rental. Have rented at Budget twice before and NEVER had this problem. Just happened to go here because it was closer to us but never again! Go to Budget - they rock and only charge by the day (refund remaining days of month upon moving) and require no notice in advance. Much more professional and no "hidden scams" in the lease. I hope this is helpful!

Had a terrible experience here, my locker was broken into and about $6k worth of stuff was stolen…read more Also, they have started renting to really sketchy people. I showed up one day and they were stripping copper in the parking lot of the storage units. These people show up in the morning and spread their stuff over the parking lot and then stay until the gates are locked. I know this as after my locker was broken into I made multiple trips per day until I was able to clear it out. The person managing the place knows very well what these people are doing and does nothing about it. Further to this the site has absolutely 0 surveillance. I wish I had never rented one of their units.

I would never recommend this company to anyone, self-storage or crane ops. All of my items were…read moreruined in their storage space and no compensation was even offered. They still charged me for the unit that month as well. On top of it, even though it is local family owned business, the service was terrible. The employees are very rude and condescending towards you. They love to throw in a backhanded compliment as well. A family member applied for a job there once and was treated very poor. The the owner/Manager said he never even received the resume from his rude employee. Overall, there lack of competence was trumped by there lack of professionalism, which i found to be bordering on harassment.

I used this storage facility sight unseen when I was relocating. Everything went smoothly and the…read moreunit was immaculate. The owner was always responsive anytime I had a question. I highly recommend them!

From the owner: Welcome to Storehouse Mini Storage Complex, we invite you to come and visit our modern,…read morestate-of-the-art self-storage facility in Bellingham. Explore our heated and climate controlled storage units which are new and clean with well-lit hallways. Opt for our convenient drive-up access units for quick entry. We offer affordable monthly prices, online contact free rentals, and a variety of unit sizes to choose from. Simplify your life with online bill pay and complimentary hand carts. Contact us today!

If there was a zero star option, that is what i eould choise…read more I had the absolute worst experience. Severe damage to several pieces of furniture is the least of the issues. Try DOUBLE the rate for the move out...estimated at 6 hours and took 11.25. Try a move in crew that apparently could not read and left clearly marked FRAGILE boxes under tool boxes in the garage. Or boxes marked KITCHEN in the garage. Or bookshelves left at odd angles and not up against the walls. Add to that being verbally threatened by the guy in charge and you may understand why in my opinion you should stay clear of this company. I paid way less 3 years ago to have 2 5 ton trucks move me over here from Maple Ridge.

this company was the worst moving experience ever. items were broken and the service was awful…read more don't use them at all.

The off island owner Jeff, is ridiculous to deal with. A big hassle. I moved my stuff to another…read morestorage facility as soon as I could. Save yourself a lot of frustration and avoid this place. Support our local island businesses and do not help fund this tyrant.

And during this time of year it's hard to find a storage unit on Friday Harbor. When I called I was…read morereferred to Bruce a manager and his lovely wife and they were incredible. I am just barely moving in but could not recommend a nicer group of people. Thank you Bruce it was a pleasure meeting you and I'm so excited to have got the last unit at safe Harbor.