Got referred to this place because it was a weekend and had to take my dog in for urgent care,…read moredon't worry dog is fine now. This place is clean, staff is ultra-courteous, and the level of care is first rate. If you get referred by your normal vet on the same day they knock 50 off of the initial visitation fee, but without any type of pet insurance this place is expensive. While this is an experience I would wish on no one I would recommend this facility if you had a pet emergency.

I was very impressed with the service here! We took my Mother-n-laws dog in because she was sick…read more Last night,We met Dr. Johnson, and she was wonderful! She was thorough and helped us feel at ease with our situation. Our dog spent the night in order to have further testing and intravenous fluids, due to dehydration. The next morning, Dr?, can't remember his name, called us in and told us the bad news. Our dog had a large mass and at the age of 16, we were given options everyone dreads. We decided we didn't want her to suffer so we opted for her to go to Doggy Heaven. It was a intimate moment and we're glad to have had the time to spend with our baby. The morning crew, today, September15th, was awesome. From the caring Dr. to the vet staff, we felt comfortable and taken care of in every way. Thank you to the loving, compassionate, humane staff who works at this Hospital.

We recently went on a road trip that lasted 4 days and had Neicey take care of our dog. It was the…read morebest decision we could have made. She came to our house and spent plenty of time with him, playing with him and making sure that he was fed and had plenty to drink. She also made sure that our packages were safe inside. Talk about above and beyond I would highly recommend her to anybody.

Neicey was a wonderful sitter for our five cats. Daily texts and photos were fun to receive and…read morealso gave us reassurance that they were doing well. Everything was in great condition when we got back. We highly recommend Neicey to anyone who needs a reliable and fun pet sitter. She even watered the plants.

I can't say enough nice things about this groomer! if you are considering them, just do it…read morealready!! Your precious dog will thank you!! My Maltese was always stressed after getting groomed. Today, he seemed to want to leave with AJ!!! He looks and smells AMAZING. I am so pleased and already booked ahead for more!!

I have trusted her with my dogs for a long time. She truly treats them as if they are her own. I'm…read moreso grateful to have someone like her to take care of my fur babies!!!!

Suncoast Veterinary Clinic is a great! The staff were wonderful with our dogs. We had just moved…read moreto Valrico and we needed to have our Peke-a-pom and ShihTzu updated on their vaccinations, we met Dr. Holley. Dr Holley was great with our pups and explained everything to me duringthe visit. Then I had to bring my ShihTzu back in for an eye infection and we met Dr Logan. Dr Logan is very caring and answered all my questions while explaining the issue. I highly recommend Suncoast Veterinary Clinic.

I've been taking my cats here since we moved into the neighborhood 7 years ago. Dr. Logan is the…read morebest! Doesn't recommend unnecessary crap. Listens for as long as I have questions. We all give them 2 paws up!

This was the second groomer we went to with our Poodle/Bishon puppy. The first groomer (Petco)…read morebarely trimmed any hair. But at A Fancy Pet Salon our puppy was very well groomed and looked absolutely spectacular when we went to pick him up. She made him look very handsome and was a delight meeting. We will never go anywhere else for our pets grooming needs

Great customer service! Great job with my 11 year old black lab Charlie. He didn't want to leave…read morewhen I came to pick him up.

Set in Portage, Wisconsin, and I cannot rave enough about this groomer! She gets to know the dog…read morebefore the session begins while the owner is still there. she is reasonably priced and does an excellent job making your dog gorgeous. Attached is a picture of our dog after all the straggly hairs have been removed and the shampoo has left him clean smelling. Highly recommend!!

Kiki took great care of our fur baby, Gracie, for a long weekend. She was very professional and…read moreattentive! She sent pictures and videos during her 3 walks a day which assured me she was in the best care possible! I look forward to using Kiki again!

We decided to fly home over Memorial Day weekend to surprise my dad for his 80th birthday, which…read morerequired boarding our dog from Friday through Monday (they wouldn't allow pick-up Sunday or Monday). He had previously stayed at Puppy Palace during a cruise, where he was placed in a suite. During that time, we were less concerned as my friend picked him up each morning for daytime playdates, ensuring he was well cared for. This time, however, was different. To provide context, our dog is on a consistent schedule: walks at 3:30AM, 10:30AM, 3:30PM, and 8:00PM, and he is fully house-trained. On Sunday morning at 5:53AM, I checked the suite camera and noticed feces in the room. It remained there until 8:30AM, which was concerning given our dog's routine and hygiene. Additionally, after the room was cleaned and reset, I observed that both his morning and evening meals had been given to him at once. By 6:00PM, all the food had been eaten, leaving him without food until 8:30AM the next day. Additionally, I had paid for the X-Night Walk, which was supposed to last 10 minutes. However, the walk was cut short; our dog was returned to his room in only 4 minutes. On Monday at 4:20AM, again feces in the room, not cleaned up until 8:30AM. Once again, both of his meals were placed in the room together first thing in the morning. We had also purchased the "Pamper My Pet" (PMP) service for the entire weekend, but I never received any pictures or a report for Monday. On Tuesday at 2AM, again feces in the room, not cleaned up until 6AM. Typically, staff are scheduled to arrive at 6:30AM, but no one notified us that there would be a delay until 8:30AM. As a result, our dog was locked in his room for a total of 11.5 hours. Who would subject a pet to this kind of treatment? It's beyond comprehension that a facility entrusted with caring for animals would allow such neglect to happen. What I find most concerning is the way our dog was treated by one of the male attendants. On both Sunday and Monday, he was returned to the room at 8:44AM in a distressed state. In the video footage, the attendant appears to toss him into the room while still attached to a leash, and our dog's tail is visibly tucked between his legs, cowering in fear. In stark contrast, when a female staff member returned our dog from his walk on Monday night, he was visibly happy, wagging his tail. This behavior suggests a troubling inconsistency in the care he received, which I find deeply unsettling. Jennifer called to discuss my concerns, and asked to speak with Alicia, which is not my name. During our conversation, she claimed that our dog had relieved himself on the shortened walk, which is why it was cut short. She did not offer an apology for the fact that we paid for a 10-minute walk and received only 4 minutes. Furthermore, she insisted that there was nothing concerning about the way the male attendant handled our dog. When I asked about the PMP service, she said someone had sent it, but she couldn't provide any specific details or resend the report. Obviously, the report was never sent, as I did receive the others. When I mentioned that I would be leaving a public review with supporting photos and videos, Jennifer's response was, "it will get buried." To make matters worse, Jennifer accused me of only out to seek compensation when she said, "I know where this is going, I know what type of person you are, you want a handout." This is not the case. My sole request is for an apology and acknowledgment of the fact that, instead of enjoying quality time with my family, I was forced to spend the entire weekend worrying about my dog's well-being. If you are truly committed to ensuring your pet's well-being do not entrust a pet to this facility. The care my dog received was nothing short of disgusting, and the level of customer service was absolutely terrible--further reinforcing my decision to never trust this facility with my pet again. I hope you do the same.

I've been bringing my pup here since he was a crazy 9 month old golden and he LOVES it! Of course…read morethe pool is definitely his favorite part but he's always so excited to be there he doesn't even look back when they bring him in The staff has always been very friendly as well!

Very friendly environment. Staff and Drs have been nothing…read morebut professional. I walk in and feel very welcomed, they greet my pet as if their own.

Super disappointed with a recent boarding at My Pets. My Pets Animal Hospital has been our vet for…read moreyears. I've boarded the family Goldendoodle (Max - http://tiktok.com/@mackymaxdoodle) many times without any issue. I recently had to leave town for a family funeral for the weekend. I dropped off Max Friday. I should have known things have gone downhill at My Pets when they had lost his reservation and the pre-paperwork I had completed prior to his arrival. Max apparently did well on Friday however on Saturday evening during a family funeral gathering, I received a long text explaining Max had growled while the handler (Sasha) went to let him out. Without discussion, the handler texted to inform me they had decided to sedate Max. He had already stayed the night prior with no issues. They also informed me of the medication cost and additional expense to administer the medication. They promptly sent a video in which they took a second effort to enter the cold prison like room, walk to his cell, and without being friendly to him and calling his name, they clanked the door latches and yes, he made a purring/growling noise. He appeared very nervous and scared. I asked for Dr Donna to call me as I didn't want him sedated and didn't understand why experts were unable to handle a family dog as they have many times before. I let them know to open the cage and invite him out and he'd be fine. I didn't get a call from Donna. Instead, I received a long text from Donna explaining that she had told the handler to sedate him and that was their policy. I told her I didn't want him sedated and that I would leave the out-of-town family gathering and come get him ASAP. Donna informed me I should get Max behavioral training (super well-trained family dog) and that she would call me to discuss the issue the following week. It would seem that it's My Pets staff that needs the training. They are supposed to know how to handle dogs while boarding. She also informed me that Max had disrupted hers and her staff's weekend. As it got close to pick Max up, I texted and asked how they would get him out of the cage as I didn't want him sedated. I received no reply. The same handler got him out of the cage and brought him to me (somehow without sedating him). Everyone at the front desk was "unsure" if Max was sedated including Sasha. It seemed there was a lack of transparency and trust as in his returned items was a bottle of pills with 4 pills unaccounted for. I informed them that he is a family member and didn't deserve to be drugged because he had a handler unwilling to be friendly to him and quite frankly was probably scared. I will never return Max to My Pets. He deserves to be treated with care and the handler failed to do so by intimidating him while he was in a vulnerable state. When Max first went to My Pets, they would greet him by name and even bring him a Licky mat with cheese whiz. This isn't even close to how he was treated during this boarding stay. Also, Dr. Donna didn't follow up and call to discuss like both her and her staff said would happen. Very disappointed and do not recommend boarding for your fury family member.