One of our favorite shops at Ala Moana for all the kpop finds! My girls love spending their time…read moreand hard-earned money in here on posters, stickers and all the good finds.

This review is based solely on my experience with the staff during my visit today…read more I've shopped at Pink Box multiple times in the past and have never had any issues, which is why this experience was disappointing. My mom and I stopped in because she was looking for earrings. She had mentioned before that Pink Box has cute selections at reasonable prices, so we decided to browse. While she was looking at earrings and pointing out styles she liked, I was helping her look through them. For context, I don't even wear earrings since I have large gauges, so I wasn't shopping for myself in that section. Afterward, I moved over to the claw clips and was looking through some butterfly clips to see if they came in matching colors. A sales associate approached us and asked if we needed help. We politely said no thank you and continued browsing. What made us uncomfortable was that after that interaction, the employee remained very close to us and appeared to be watching us the entire time. When we moved to a different area, she followed. Whether intentional or not, it felt as though we were being monitored because she suspected we might steal something. My mom and I both noticed it, and it made the shopping experience uncomfortable. We are paying customers who have visited this store before and have never given anyone a reason to be suspicious of us. I understand that retail employees have a job to do, but there is a difference between being attentive and making customers feel like they're under surveillance. Unfortunately, because of that experience, we didn't feel welcome during our visit.

Reason for the 5 star review:…read more 1) They had what I needed. 2) They were fast and efficient 3) The sales person was nice, professional and to the point. I needed a privacy screen protector asap as my other one shattered and I was leaving on a trip. Privacy screen protectors are great for planes as the people next to you can't see what business you are doing on your phone. You never know who you are sitting next to. Keep you business confidential! I was parked downstairs at Ala Moana, as I was in Marshalls, and they are right there on the sidewalk area. Walked up, asked if they had- he said let me check, he did and boom they had. He even put it on for me and did a great job! Thank you!

What Apple couldn't do, this business fixed my water damaged phone in 5 minutes, AMAZING SERVICE…read moreHIGHLY RECOMMEND!

Im back again! This time my friend needed a phone and really fast! He had a budget and the phone…read morehe was looking for and we got it all within his budget! The phone is in great condition looking very nice! Im only gonna post the case cause the case is cute lol.. thanks to Vannas great customer service and product knowledge and Gerica for helping me get the phone with accessories and helping me to choose TCA as the go to place for cellphone sales, accessories, and repairs! I feel very confident in my purchase with TCA and I will be back again! My friend needs another phone! So ill be back! Thank you soo much!

I brought my iPad to the Don Quijote location on the same day I inquired about screen repair. I…read morespoke to Joy which was helpful in letting me know the estimated price as well as what locations are available for same day repair. I arrived to the location at around 12:30pm (time stamp in image.) I spoke to two employees. I talked to one employee that took a look at my iPad and confirmed the price and time to pick up (2 hours). I also confirmed again with the guy who managed the payment that it would take two hours. I show up around 4:45pm and no one greets me walking in. So I walk up (five minutes later) to the first employee and asked if the tablet is ready. She told me, "Oh you're early, I just have to put on the screen." It had been 2+ hours since I dropped off so I was confused but I said I will wait till they are done. I came back around 50 minutes later and the repair is not done yet. At this point it is already 5:45pm and it has not been finished. I wait until 6:18pm and she hands me it without apologizing for the wait or anything. I regret not saying anything about the time issue but it feels conflicting because of all the things I signed and I am not sure if I am in right to. The problem is not how long it takes, but it was the misinformation about when pick up would be. I confirmed with two people that it would be ready in two hours. It came out to almost 6 hours. I would not have minded dropping it off and coming back another time, if they had communicated that. But I was told it was 2 hours so I waited there, standing in the store and not wanting to rush the employees. The repair itself is excellent but the customer service was conflicting. I paid $329.84 and expected quality care. I do wish I had a better experience because it seems others do.

Dress it up with some bling…read more.. When I purchase my first iPhone yes I've fallen in love with the bling they have here...so shiny and stunning they have basically sizes for all models and these ladies can absolutely personally bling it out for you. Don't get me wrong I fell completely in love with it though I'm not very casual with my phone as it goes in and out of my pockets and tote so some of the jewels have fallen off and honestly I personally can't see it as it's on the back side lol and the gems does feel uncomfortable often I realized it wasn't for me. The ladies here are nice though are here to sell when I came to pick up a phone they were very persistent on selling me headphones as well which are very expensive and I keep saying no really kept trying was totally annoying.

over priced jewels and terrible customer service. if you decide not to get jewels on the case they…read moretry to force you into it until you practically leave. They give an off putting attitude once you say no and make like they pretty much don't want to sell to you anymore. Once we shared our experience with one of the workers and how the case wasn't working they tried to make up excuses. seems like they also don't care about bringing back customers because she said she didn't care if we were going to give them business or not. Clearly not much love for anything other than our money. Very sad.

The lady that works the counter is a very patient person and explains the service plans and what…read morethey do. She helped my father activate a phone he bought on the aftermarket and got him a good deal on a yearly wireless plan. Customer service is A++++ and she was very patient with my dad who was trying to understand his cell phone. She is great with the elderly!

Five stars. Highly recommended…read more A small little kiosk cell phone store in the Kaheka Palama Market. It's located right at the entrance to Palama Market on the left side when entering. They sell many cell phone accessories, as well as cell phone cases and cell phones. They also specialize in pre-paid phone cards to call internationally. The owner of the store, Calvin was present. He is a wonderful, friendly, and very helpful business person. Very courteous to his customers and accommodates the Korean speaking community customers too. If you are ever in need of cell phones, cell phone accessories, and/or pre-paid phone cards, go to Wireless City in the Kaheka Palama Market. You'll have a great experience there.

Terrible shop. Do not buy here. They sold me a phone connector that does not work on my iPhone 16…read more I went back to ask for a replacement or refund. All replacement were faulty and they refused to give me a refund. I spent $42 dollars on a product that doesn't work and asked to speak to manager but was refused and told they can't do anything about it. I wasted $42 on a piece of junk. Sales assistant had girlfriend playing computer games beside home and could be bothered helping me. Offer reviews are most likely fake.

Daniel was friendly, knowledgeable and very helpful...He solved my phones issue and made my day!read more

I'm a kind of person that don't care bout how simple my phone case are. Chic phone cases does…read morewiggle me but not to the point that I want one for mine. This place sells phone cases, batteries & screen protector. Pretty cool ayt. Not until they are trying to be pushy! And I totally hate it. But my bandit wants to grab me a case that has a built-in charger on it. And I said okay. Went here & bought the case then trying to show us their other products & talks a lot bout how cheap they ate compare to others. LoL. The other day, went here again to change my screen protector & did a good job on changing it. Actually, I kinda love this stall. Coz indeed, they are a whole lot cheaper. But what I don't like are the staffs every time they are trying to be pushy just to sell something. Other than that, they are funny & friendly. Will still consider this store but I hope they will improve by not showing us a lot of stuffs which I don't need unless I ask for it. Mahalo for reading & happy juandering fellow yelpers.

# g r a t e f u l for…read moreOhana Family Montavio awesome customer service recommended a great fast charger for me. Put on an awesome new case, they are in the kiosk across from the AT&T store near the crosswalk first level,

My husband and I went into Tricked Out Kahala Mall. And this young lady just had gotten back from…read moreher break. She's was very efficient and every question my husband asked she gave us precise answers too. He went home and did exactly what she said and it worked. We wish we had gotten her name. Thank you so much for helping and old man out. lol have a blessed day.

Lady working today helped in looking for the battery for my phone but have a REALLY BAD ATTITUDE!…read more Just because im not local she gave me a bad taste of hawaii. ALL 3 stores sent me back and forth to all 3 locations looking for the battery i needed, that they dont even know where their inventories are.