I'm honestly really disappointed with the service here. Last year, we tried to order a corsage and boutonniere for prom and were told they wouldn't take our order because it was Mother's Day weekend. While that was frustrating, we understood it was a busy time. However, this year we went in a month and a half before prom and prom is not Mother's Day weekend this year and were again turned away and told to "come back later." There was no effort to help, no attempt to take a future order. It really feels like this shop simply doesn't want the business. On top of that, the staff came across as unfriendly and unwelcoming. If you're looking for a place that values customers and is willing to help you plan ahead, I would recommend going elsewhere. read more

DJ is the owner. He brings so much joy to everyone. Lots of treasures. Him and his mom Judy have made me beautiful bouquets and arrangements. Plus, he loves to give back. read more

Aloha Floral - Hermione's 16th birthday celebration. It was during Covid and you came through. Thanks, Dj. - Florists Near Me - Merced, California

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flowers are mid, customer service is terrible, entitlement and unnecessary tone all around, take ur business elsewhere.

I live in San Francisco, I ordered a sympathy Arrangement to be derived to an address in at water. as I have used other florist in Merced. And I wanted to give Aloha Floral a chance. I placed the order online. as of yet I have not received a conformation that this delivery even took place. the order was placed a week ago today. Gone are the days of Tioga Florist, where the transaction was handled from to start to finish. Very disappointed. Order Number: 82053 Date Ordered: 4/8/25 Delivery Date 4/8/25 Ordered By: Edgar Mathews & Rico Gayton Garcia Mathews San Francisco, CA read more

I live in AZ and had flowers delivered to my MIL who just had hip surgery in CA. When ordering the flowers on the phone and looking at the photo of the flower arrangement, my husband and I did say that a few white roses could be changed out to yellow or pink to brighten it up a bit. We were very specific in that the enchanted cottage was what we wanted to order and chose the the $59.99 size since we had to pay an extra $15 for the delivery. When the flowers arrived it had 5 yellow roses only, no white or the total rose count of 12 total in different sizes. Yes, the roses are what is paid for the other stuff is filler. Please notice the 2 photos. We did not get what was asked for or paid for, When Aloha Floral was contacted, they couldn't care less. I'm sure they were surprised that we even found out about their bait and switch from the photo to what was received- I'm disputing the bank charge and they can come and pick up their flowers read more

Aloha Floral - what was received - Florists Near Me - Merced, California

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I went in today at around 4:45pm. I walked in was not greeted but as I walked back into the store I saw a clerk behind the counter on her personal phone. I stood there waiting for her she looked up from texting and I asked if she had any cut lilies. Her comment was all we have is in the back in the glass case. She continues to text on her phone. I looked in the case and walked out. I have worked retail most of my life and if this employee was mine in my store she would have been gone. I will not be back to this store. If I could give a negative review it would -10 stars read more

Let me start with Service was great. I had a Center Christmas Arrangement delivered to my Mom for Christmas. They called and said they didn't have the Silver vase on the website and if it's okay to substitute with something similar. I said sure! Well, Not even close! End result was an arrangement in a cheap plastic container with red and white carnations (not Roses) very spaced out in the arrangement and maybe some....daisies? Sorry Aloha Floral... Wish I could leave a 5 Star review. read more

I love how they have a wide selection of funko pops to feed my addiction. Although they are a little expensive I will still buy them. They also have a deal where you can buy two funkos and get one free so that's a plus read more

Stopped in on my lunch hour. I had already "discovered" this store last week when I was out exploring around downtown Merced. In a cute little shopping center at G and Bear Creek. I met the owner, who is really nice. They have a good selection of Hello Kitty items. Small stuffed animals and lots of other stuff to check out, too. Oh, and if you need flowers, it IS a flower shop. Decided on some super cute Hello Kitty stickers today and some old fashioned candies. read more

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Came to check out the hello kitty. Loads of adorable things to buy for my girlfriend! Super friendly staff even tho we came in close to close on a sunday! Was pretty amazed with the amount of variety and prices! read more

please read before placing order. *i was threatened by an owner dj at this location. he stated that if i leave a bad review he will counter my review all because i addressed my product dissatisfaction and had requested for a resolution. my honest review from a customer that have supported all our local flower shops. but this is my first and last with this place. please save your money or take it somewhere else. merced floral. anywhere but this shop. this place is a joke! basically this is the best they can do for their customers. read the fine print when placing an order online because there's a cache. customers should be ok with what they received and paid for. when you call for a resolution, you will not get your refund, the people there are so unprofessional and will argue with you instead of assisting their customer and coming to a fair resolution. they are basically saying we are "shit out of luck" and we should be ok with the product they delivered. you would expect to pay for a product and some what receive a similar good in return. don't expect this with this floral shop. i understand that there are substitutes but look at the arrangement i received compared to the one i ordered. poor customer service skills, 100% lack of professionalism and total waste of money and time talking to them. i am being generous with a 1 star. if you want something like this, walgreens have better selections. read more

Aloha Floral - What I received. - Florists Near Me - Merced, California

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TL;DR: Aloha Floral refuses to refund or substitute an item that was pre-paid for because it was purchased 18 months ago. Aloha Floral was selling Disney wallets with a pre-order. We purchased two wallets and left two phone numbers for contact when the items arrived. On month two, we didn't hear a response, so we called to follow-up. They said these items were back ordered and they didn't have them yet. On month five, we called back. He was very rude and said that they don't have the items and they would call us when they arrive in stock. On month 8 we call back. One of the two items arrived. They never called us. We go inside pick up the item and ask about the other. They said it is not here yet and they would call. We didn't receive a call. Life happened and this issue was forgotten. But we suddenly remembered. We called back on month 20 to inquire about the remaining item. He started off by blaming us saying that we waited too long to call back. That they don't keep records past six months. And that there is nothing they can do. His argument was that if this were a big box store, even they wouldn't be able to refund or substitute the item. If Aloha Flora was a big box store, they would have followed-up with us more frequently and canceled/refunded the item when they knew they couldn't deliver. And no matter the size of your business, the IRS requires you keep your files for at least 3 years. And the fact still remains, WE PAID FOR AN ITEM THAT WAS NEVER DELIVERED. read more

I am from out of state and needed a sympathy floral arrangement for my aunt's funeral. I expected that since it's a shop, they'd have decent quality. I later found out that aloha floral has been in merced for a long time, but what I received was not quality products. I had ordered a standing spray. Here are the things I am upset about: 1) It was delivered on Friday. I had asked for a Saturday morning delivery. I got to the funeral home on Saturday so I was expecting the delivery later that morning. Once I got there, my cousins told me it was delivered the night before 2) The floral arrangement was NOT FULL. It does NOT look like how it looks as it was shown on the website. It has spaces in between the flowers, and there's a chunk of flowers in the middle that are wilted. 2) I added on a ribbon with letterings and was told it starts at $15. I believe I paid $20 extra for the ribbon. I was expecting something of quality, but it looked like a kid did a poor DIY project. It was gold lettering which I was told, but I wasn't told the lettering was going to be stapled poorly to the ribbon. The ribbon also was not put on nicely either, so if you wanted to read what it says, you'd have to pay close attention/move your head/move the ribbon. **See attached photo** Like I said, I paid EXTRA for the ribbon. ALSO, I am from out of state so I wasn't expecting to have to make my own ribbon AT the funeral home. This was exactly why I paid extra for the ribbon. After finding out there was a POORLY MADE ribbon on my sympathy floral arrangements at the funeral home, I had to take off that ribbon, then go buy products to make my own ribbon. Had I known I would have to just make my own, I would've never paid extra for the crappy job. It was embarrassing having to make a ribbon AT the funeral home, but we had to do what we had to do to make the floral arrangement complete. 4) I was not given confirmation of any sort. I had no email follow up breaking down the price, nor did I get a text or call saying it was delivered. I would have appreciated any sort of communication from this business. Overall, I do not recommend this business and will be taking my money elsewhere. This business is unprofessional, has bad quality products, and simply should not be a legit business. read more

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Scammer scammer! BEWARE BEWARE!!! Blocked me after refusing to pay before being able to meet to get what i wanted 2 days in advance. Be careful! read more

I ordered two Mother's Day bouquets this Saturday (short notice) and Aloha Floral came through! The flower arrangements were beautiful. read more

Aloha Floral - Arrangement had roses, carnations, gerber daisies, daisies and more-beautiful! - Florists Near Me - Merced, California

I placed an order for a Deluxe Yours Truly Bouquet for next delivery, I was originally going to place it online (as most of us went through Covid, trying to avoid the least human interaction) but noticed there was a $5 "web processing fee"? Not sure what that's about but I called in to place my order and save me those 5 bones. Flowers arrived on time and perfectly arranged.....defiantly will be a returning customer. read more

Aloha Floral - Deluxe Yours Truly Bouquet - Florists Near Me - Merced, California

This is the true definition of a one stop shop, they stock everything from floral arrangements to first communion gifts to Funko Pop and collectible figures and toys. Their prices are fairly high for the goods they sell, which is understandable considering that they are a gift shop, but if you dedicate the time to look through everything they have to offer, you can save money by buying in multiples of 2 or 3 alike items. When I came here I noticed that each Funko Pop is priced at $14.95, but because I purchased 3, I was able to get a discount that priced each at around $10, which is close to what I would pay if I shopped online. read more

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If your arrangement is important do not use this florist. They delivered on the wrong day and made major changes to order even though I checked the no substitution box. Ordered a Zen Garden got an Aloha style arrangement. This was for a memorial service although the wrong day delivery meant no arrangement present. Owner does not understand good customer service. Offered a $20 credit at their store and I live 2 hours away. He refused to refund unless I took the arrangement from my sister in law and drove it back to return it, a 4 hour journey roundtrip. Very very unhappy but I want to save others the anguish. Sister in law suggests using Merced Florist. They provided the service flowers and they were fresh and lovely. read more

The staff is rude a (male guy ) I went to get flowers today for my daughter. He said he was to busy as he was the only there and said I'm behind I'm by my self . Did not reply push for Bussines. I went to another flower shop read more

A worker raised their voice at me saying I couldn't be in the store with my scooter it's a mobility scooter recovering from ankle surgery can clearly tell I need it when my friend spoke up for me he didn't back down or apologize just told me to not knock anything down. Very disrespectful I can't walk at the moment what did he expect 0/10 don't recommend read more

The male who called was rude, called rude nasty names and charged my credit card and refused to provide arrangement because he was too busy. Needless to say, these flowers were for a funeral and ended up ordering from another florist who was super helpful and sweet!I would recommend calling another florist in Merced. read more

I'm a funko pop Collector and googled other places to buy pop. I should have just stayed in Manteca as this was a waste of my time. Low selection and all mixed up. Prices are high too! $14.99 on most. read more

WORST CUSTOMER SERVICE EVER!!!!! I had purchase here two or three times or even more!! Being a crazy fanatic of Hello Kitty and all. After trying to purchase another item that I had already purchased at one time. The owner tries to rip me off from $14 that I first purchased he said that the item is now $40.. wth??? Then says that someone else is offering him $60 for it! Well to hell with that then! (Excuse my French..) But what kind of customer service is that?? If you really value your customer and all?? After all your customer has purchased?? Well after that incident. I told the owner that I do not want the item and that I was suprised with the sudden price change. .after that he deletes me from IG and FB. Still have a pending transaction with this store. Has been a week and have not received my items!! Tried messaging the owner via text and Facebook. . NO ANSWER!!! WTH??!! Talking about being Professional? ? DO NOT EVER DEAL WITH THIS SO CALLED BEST FLOWER SHOP and GIFT SHOP IN MERCED!!! WHAT A JOKE!!! read more

We ordered a beautiful sunflower arrangement for a special coworker and they exceeded our expectations! Not only was the arrangement beautiful but the customer service and attention to detail was impeccable! Thank you so much ! read more

Order flowers on Friday morning and they had them deliver that afternoon.....my Mom loves them. Highly recommend them....customer service excellent! Will definitely use them in the future read more

Aloha Floral - Florists Near Me - Merced, California

I ordered flowers earlier this week for a loved one (sympathy) and the owner, DJ, was professional, friendly and made me feel like I made the right choice in choosing this business to brighten someone's day. He followed up by sending me a text picture of the floral arrangement. I will definitely be using them in the future. Thank you! read more

I CAN NOT GET MY BOUQUET!!!!! I called yesterday and ordered" So Happy Bouquet" And I told I will pick it up in the afternoon for tomorrow They asked me what time and i told 2-3pm And I ask to them Do you need exact time to get there? I can go in the afternoon They said "Okay It's fine" I paid and left my phone number with my information Today, I checked operation hour and found store close 7pm So I went there around 6(maybe 0615-0620) But I cannot find anybody in the store because they already close the store!! I asked to all the another store near there(cricket. Pizza store, restaurant..) to get any information about Aloha floral I stayed there more than 1 hour Finally I met a kind person and she can ask to one for her friend who worked at Aloha flora before And she send my phone number to the owner for directly contact to me NOW 1130pm I did not get any message form the owner!! My friend will leave tomorrow 9am in the morning I really want to give a beautiful flower for him and his family Aloha flora already knew my number Even they knew my address!! If they want to close there store before official operation hour, they have to notice by phone call or message to me about that!! This is the common sense, right? read more

Drove in from Lancaster, Ca to drop off our daughter at the UC. Stopped by because my wife has heard rave reviews, she not only found several Hello Kitty items she's wanted to buy, I personally found a few collectibles myself. They carry a wide variety including Funko Pop, Star Wars, Marvel, Disney, and much more. DJ customer service is excellent, I highly recommend the shop. read more

The BEST place to find gifts! If you can't find something, you really have a hard person to shop for! Not just for kids and women, there are gifts for the guys also. And don't forget the flowers. Yes, they really do have them! read more

Super Friendly and Great Service. Even in the busy season willing to take time to help. Worth checking out. read more

This is definitely one of my favorite places to be. DJ and the staff here know what they're talking about and are some of the nicest and caring people in town, and go above and beyond to meet customer needs!! read more

It's very cramped in the store, items are over priced and when you ask a question you're given a smart remark. Not a good first impression overall. Taking my business else where. If I was able to I wouldn't even give this place one star, but in order to do a review you have too. Hot topic has the same wallets and purses for a lot cheaper like $15 cheaper, place is more for people who probably aren't tech savvy and don't know how to order online or aren't sure where to even find these items. read more

I ordered a floral arrangement for my mom mom's b-day yesterday. When I arrived to her house I was surprised to see it was NOTHING like the arrangement that I took hours to carefully choose. I understant that substitutions can happen due to availability, however, i don't think its fair that the ENTIRE arrangement was different, from the vase to every type of flower. The arrangement I chose was a short squared vase and receieved a tall skinny rectangle, the flowers were suppose to be lilies, cream roses (full size) and other assorted pink flowers, instead she received carnations, daisies and tiny little mini roses. It literally looked like a bouquet I can purchase at a grocery store. I was very disasspointed to say the least. read more

The best store to buy gifts and flowers! If you love old time candy this is your place to go. There are tons of Disney purses, back packs and wallets as well! I always make sure my hubby orders flowers for me here because they have the best arrangements in merced! There is plenty of sports cups and mugs, and even a train room for the kids to play in while you shop. DJ is super friendly and is such an awesome person, so where better to go when you want great customer service! And don't forget he has lots and lots of hello kitty stuff and POPS gallore! I always come here first for birthdays, especially for the variety of balloons he has. And don't forget to have your flowers and gifts delivered for $10 more in merced, Atwater or Winton! Come here for your gifts you will not be dissapointed! read more

They were absolutely amazing! I live out of town so they texted me a picture of the arrangement before it was sent to my fiance. Great customer service!!! They will always be my go to florist! read more

I love Aloha it is a cool place DJ the owner is very nice he is always helpful and is always on the go

I have called Aloha Floral twice now from San Diego and not only is the customer service AMAZING but the flowers are absolutely beautiful and last a very long time !!! I tell them my price range, and a color scheme and both times my mother was Very happy !! I trust them so much I don't even have to see the arrangements, they have never disappointed and I will continue to go directly through them for every occasion !! I did call a couple other "local " florists first but never made it to ordering as they were so abrupt and impatient...definitely give Aloha Floral your business they deserve it !!! read more

I ordered flowers for my mother to congratulate her on her new job. I ordered and paid for a "congratulations" balloon to be sent with the flowers. Not only did they send a totally different bouquet than what I ordered, but they didn't send the balloon. The flowers weren't very fresh-looking either. I was really upset because I paid extra for that, and I really wanted to make a big statement for my mom and her new job. I emailed a few times asking to have a replacement sent, or to be refunded the amount for the balloon, and no one has responded and it's been a month. I don't appreciate the lack of customer service, and the fact that I wasted money only something that I wanted to be really special. read more

Thanks Aloha Floral my mom wanted my daughter to receive flowers after her surgery today. After waiting all day, my mom asked if we ever received them, when I told her we had not she called and was told they did not have that certain product so they denied the order. Not my first bad experience with Aloha Floral, and when I found out that was who she used I wasn't surprised. read more

I ordered an arrangement for my moms birthday. I live in San Diego so I don't have the luxury to take her flowers or pick them out in person. I paid $50 for a beautiful bright looking arranged displayed on the site. An hour later the owner or whoever calls me saying what I ordered has flowers in the front and not the back and I can pay 10 extra for flowers all around. Like cmon... what a ploy. So I opted for the custom option with similar flowers and same colors to do all around for same price. My mom sent pictures and was so happy about her surprise but I am not satisfied with the look of the arrangement. Honestly it was just small and unimpressive and the bow looked kinda cheap. I will never order or recommend anyone from ordering here. read more