We are very fortunate to have had the opportunity and privilege of working with Shannon and the team at Aloha Lending Services. We have been in our home for 15 years and had a second mortgage on our home. Paying two mortgages coupled with living expenses really did not leave anything for retirement. We contacted Shannon and everything was a blur after that. She responded immediately setting up a consultation. We really did not know all the different programs available and reasons for each. They saved us hours/days of research. They explained in detail the advantages and disadvantages of each course of action we addressed. The biggest advantage of refinancing was reducing our interest rate. Our lower interest rate had a profound effect on our monthly payments, saving us thousands of dollars a year. Additionally, we were able to do a cash out for a small percentage of our equity. This was enough to wipe out all our other debt (credit cards, car note, sams club, daughters dental etc..). As we went through this process our correspondence was immediate with the aloha lending team. We had a few hickups on our part of the paperwork and the aloha lending team was able to make it work due to their extensive knowledge of the processes involved. Also, thank you Rachelle who made the whole notary process short and sweet, even during this COVID. The accolades we attribute to the aloha lending team are not given; they were earned by them through hard work and dedication to their clients. You can see the diversity of their clients on their yelp. People from all walks of life. We truly believe that their reward is the personal satisfaction of being able to help people realize their dreams and the dreams of their children. Thank you very much Shannon and The Aloha Lending Team for helping us realize our Dreams. Kava and Frieda read more

Shout out to Aloha Lending Services. We are repeat customers simply because they are awesome! We just closed on our 3rd property under a complicated and unusual situation. Shannon and her team (Lindsay, Hoku) were very patient and responsive. Don't let the bunch of questions/requests intimidate or discourage you. It may feel daunting, but that's only because they are thorough and knows what needs to get done to successfully close your loan on time. Our first mortgage loan with Shannon was several years ago and I must say, my husband and I were impressed with her warmth, passion, and optimism. We didn't think we could keep our home in the mainland, which we turned into a rental, and qualify for a primary resident in Hawai'i. Everyone knows how expensive Hawai'i is! She helped us secure our first home here. When mortgage rates dropped during the pandemic, she helped us refinance just in time before rates increased. If you want knowledgeable, timely, and friendly service, I highly recommend Aloha Lending Services. Whether you're a first-time homebuyer or seasoned homebuyer or investor, Aloha Lending is your trusted go-to mortgage broker. Conventional, USDA, VA, purchase or refinance... Shannon gets it done! But most importantly, she listens. We trust her mortgage expertise so much so that we recommended our children to go to her with their first condo and helped them fulfill their dream of homeownership in Hawai'i. We are definitely going with Aloha Lending again. Go Team Shannon! read more

Hands down the best! My experience with Aloha Lending Services has been beyond exceptional! Shannon was incredibly knowledgeable, helpful, and encouraging throughout the entire process. She took the time to explain exactly what I needed in order to qualify for a home and thanks to her guidance, I was able to make my first home purchase! Everything was so incredibly organized and Shannon and her team were always one step ahead of the process, ensuring everything was on track and completed on time. Their attention to detail and proactive approach made the entire home-buying experience smooth and easy-going. The amount of dedication and organization that they have is unparalleled and it's evident in every conversation! Shannon's energy and positivity made working with her such an enjoyable experience! Can't thank you enough for definitely going above and beyond, completely exceeding our expectations day in and day out! They really made what can often be a stressful and complicated experience feel beyond effortless! What was also so greatly appreciated was their availability for us 24/7. They always reassured us that we could ask any questions at any time! Their dedication to us was unmatched! Do not waste your time with anyone else. Give them a call first I promise you won't be disappointed! I'm beyond grateful for their service and highly recommend! Thank you for everything and for such a great experience! read more

I still can't believe that with just one text inquiring about the requirements to buy a house, my husband and I became homeowners in just 7 weeks!!! My sister recommended Shannon Taparra to me after seeing their 5-star reviews on Yelp.The lender's voice over the phone was incredibly friendly. She asked if we wanted to meet at her office the very next day, and my husband and I agreed. I brought basic documents like W2 forms, pay stubs, and picture IDs. When we met the lender, she and her family, including her husband and daughter who assisted with the paperwork, were very approachable. We felt comfortable as the lender asked about our professions and our current situation. What impressed us the most was how non-intimidating they were. When I explained our situation, the lender immediately made us feel that she genuinely wanted to help. She took the time to answer our questions about the price range of the houses we could afford and discussed our monthly expenses. She also provided valuable advice on increasing our credit score to secure a good interest rate. If, like me, you doubt the possibility of owning a house on Oahu, just send a simple text message to this lender. You never know, you could be the next homeowner, just like us. We officially became homeowners yesterday, and it still feels like a dream!!! Trust me, you won't find a better lender anywhere else. read more

Aloha Lending Services has all 5-star reviews for a reason! Aloha Lending Services works with you to give you everything you could possibly ask for in support of purchasing a home. Shannon and her team (Hoku and Lindsay) worked extra hard to meet my needs in my current financial state, but also my perfect dream home that I now call mine! When it seemed like it was just out of reach to purchase the place that I wanted, Shannon worked up some MAGIC to land my home. She reached out to more lenders than I can count in order to find not only one that could meet my needs but one that could provide the best interest rate at the time of purchase. The process of working with Aloha Lending Services was made extremely easy. They worked around my work schedule and gave extremely quick responses when it came to questions, but also updates. A special thanks to Hoku and Lindsay who were extremely professional, and supported me with my hundreds of questions, and wonderings I've had. They also made it easy to find the documents that I needed in order to land my first home. I know that Aloha Lending Services is a family-owned company, but they definitely make their clients feel like they are a part of their family as well. I look forward to working with Aloha Lending Services in future purchases/refinance opportunities! read more

Amazing! Aloha Lending Services is the BEST! If you are a looking for a lending service, this is the team you want to help guide you through the process. I utilized Aloha Lending Services while in the process of purchasing a home with Team Taparra. Buying a home and finding information on the market may seem like it should be stressful or difficult, but made it look simple. They are efficient, punctual and will have YOUR best interest in mind throughout the process. Probably one of the most genuine and caring service-oriented companies I have ever dealt with. Every member on the team was extremely responsive and well-educated on every matter during this purchase. If one person wasn't available, there was someone else who was just as capable of accommodating to my needs in this process. Every member of the team was personable and committed to an insane level of attention to detail. Communication and understanding was a huge priority for my situation and I have never been more relieved by the outcome. Shannon, Hoku, Lindsey and the rest of the team are AMAZING! They will focus on your wants, needs, time, and most importantly, your budget. I am so thankful to have put my trust into this team and received a more than positive outcome. read more

My relationship with Shannon and husband Raphael who operates the Real Estate business goes back to 1991 and my role all of these years were to refer potential clients to them with majority of them seeking business with Aloha Lending Services which Shannon was responsible for in giving the type of business that would make the clients feel that the advice given for their concerns on financing a home or refinancing their home gave them feelings that this company was trustworthy in giving us the business advice that would make our budget be able to handle this huge responsibility of paying knowing we were given customer satisfaction with "Unsurpassed Service". I didn't have to refer customers but did it willingly because where could you go to, today and do business where honesty and trust is found which I am proud to say is "Aloha Lending Services". This Company is quality and if you make time you will learn over time that this review was worth reading for you will have learned and be satisfied that Shannon and her staff are one in a million. I am honored to have shared with you my experiences with Shannon and her husband whom you will find is as precious in doing business as Shannon and Aloha Lending Services. Denis K. C. read more

As first-time home buyers, choosing Shannon and her team at Aloha Lending services has truly been one of the best decisions we've made for our 'ohana. Buying a home here in Hawaii, where we were born and raised, seemed impossible, until we spoke to Shannon. She was highly recommended by a few friends of ours, and we can see why. She has been amazing! We knew we were in good hands from day one. She is extremely knowledgeable, friendly, organized and patient. We didn't know much about purchasing a home, but she really took the time to explain all our options, provide the best recommendations, and answer all our questions. Her follow-up emails with detailed notes of our conversations were key, and it really helped us follow along and stay informed. She and her staff took great care of us and guided us the entire way. They were quick with response and were always available when we needed them. Aloha Lending Services made the escrow period stress-free and purchasing our home really would not have been possible without Shannon working her magic!!! read more

This is for all the people who don't think they could ever be homeowners! Let me tell you something, Shannon at Aloha Lending Services made it happen for us! Even with our very challenging situation, Shannon found a way to make our dreams come true! We had a very challenging situation with a bankruptcy on our credit report, but she never gave up on trying to figure out a way to help us become home owners. I am so appreciative of all her efforts and to all the team at Aloha Lending Services. Their team did a fabulous job of keeping us abreast of all the details during the process and made it easier than I could ever imagine, even during this COVID pandemic. I can't say "Thank You" enough to Shannon, Shanel, Melanie, and all of the team at Aloha Lending for all that you have done for us.... AND guess what? As of 8:07 a.m. today, MY HUSBAND AND I ARE PROUD HOMEOWNERS! Woo hoo! If you are looking to be a homeowner yourself, please, please, please contact Shannon and her team at Aloha Lending Services! You will be so happy you did! read more

Shannon and her team at Aloha Lending Services were absolutely incredible! From day 1 they were doing everything in their power to help us get pre approved to begin our search for the perfect home. I didn't make it easy on them, but regardless they were patient, kind, and understanding the entire time. They were in constant contact with us giving updates on our loan process and constantly informing us of the next steps in the process. They were very thorough with our paperwork and made sure we had everything we needed and were keeping up with what we needed to make it happen. They treated us like family throughout the entire process and always felt like we were in the right hands. We never had a doubt that Aloha Lending Services would come through for us and help us get into the perfect home. I wouldn't over think this one at all, they were the perfect service for us as I'm sure they were for many others. Thank you again to Shannon and her team for taking such good care of us and helping our dreams come true. read more

We went through Shannon Taparra, owner of Aloha Lending Services for two properties purchased in 2019 and 2022. We are incredibly happy that we did. Shannon is the best of the best in the world of mortgage brokers! She is meticulous, thorough, knowledgeable and quick! She knows her STUFF! She's not a "sign here" person. She takes her time to explain numbers, answer your questions and address your concerns. She was on vacation and called us while on vacation to streamline expectations and next steps! WHO works on vacation!!!! Shannon does. That is how much she cares about every person she services a mortgage for. I've worked with many mortgage brokers, they couldn't hold a candle to Shannon and her team. May I add that I would highly recommend that you consider your real estate Team to be Team Taparra in addition to seeking out services from Shannon and her team at Aloha Lending Services. They will make the home buying process quick and painless, seamless and an enjoyable experience. read more

I am delighted to share my outstanding experience with Shannon Taparra as my mortgage broker. After 30 years of working with various mortgage brokers, I can confidently say Shannon provided the best service I've encountered. The entire process was seamless, and I was approved within just 30 minutes. Shannon leads a well-versed and diverse team that successfully supports all client needs with impressive efficiency. Their quick response time ensured that my questions were answered promptly, and Shannon took the time to review all terms thoroughly, presenting me with many options, some of which I wasn't even aware existed. The clarity and directness of Shannon and her team stood out, making complex terms easy to understand. Their fast and kind approach made the entire experience stress-free. I highly recommend Shannon Taparra to anyone in need of a mortgage broker--you won't find a better team in the industry! read more

We had such a positive and smooth experience working with Shannon Taparra here in Hawai'i. From the very beginning, Shannon showed us so much aloha -- always kind, patient, and genuinely looking out for our best interest. She walked us through the entire VA loan process with care, making everything easy to understand and helping us feel confident every step of the way. Her knowledge about VA loans and the local market was super valuable, and her attention to detail made the whole process move along without a hitch. Shannon was always quick to respond, kept us on track, and went above and beyond to make sure we felt supported from start to finish. We're truly grateful for her guidance, hard work, and the warmth she brought to this journey. If you're using a VA loan in Hawai'i and want someone who will treat you like family and take amazing care of you, we highly recommend Shannon Taparra! read more

THE BEST Lending Team out there, and it's not even close!! Shannon and her amazing team of professionals just helped my brother and I buy our very first home! I was honestly pretty scared, but after a phone call with Shannon I wasn't just confident in my decision; I was fired up and ready to go! She not only got me the best deal for me during a historically difficult season of real estate, but she also guided me every step of the way by giving all the necessary info needed to make informed choices. Her team is a huge part of why they're so great. Shanel and Lindsay made sure that communication was seamless. They provided me with updates on my loan constantly, so I was never out of the loop or caught off guard by something. Team Shannon took such great care of us, and I have nothing but praises to send their way. Already looking forward to our next transaction with them! read more

We had an outstanding experience with Shannon and the team at Aloha Lending Services for our first home purchase! From our very first meeting, it was clear that Shannon was dedicated to helping us succeed--everything was "pedal to the metal" right from the start. We received our pre-approval in no time, which set the tone for a smooth and efficient process. The entire team was incredibly supportive and responsive, making every step easy to navigate. Their expertise and commitment to exceptional service truly made a difference. We felt well-informed and confident throughout the journey, and we couldn't be happier with our new home. Thank you, Aloha Lending Services, for making our first home-buying experience such a positive one! We highly recommend Shannon and the team to anyone looking for reliable and efficient lending services! read more

Best decision I made was working with Aloha Lending Services. I was recommended to Shannon by a friend and I was not disappointed. Shannon was able to quickly obtain my information and provided me with the best guidance on making a decision to refinance my mortgage. Shannon was able to help me get the best rate possible and saved me hundreds of dollars in the process!!!! She was very knowledgable and able to answer all my questions. She and her staff were friendly and helpful. Thank you Alice and Melanie for helping me too! The entire team was very accessible and quick to respond to my questions and process my loan. I am definately calling Aloha Lending Services again in the future for any loan or mortgage services. MAHALO Shannon and Aloha Lending Services for helping me refinance my mortgage!!!! You guys are the best! read more

From the referral, to the recording of my refinance I never had any hesitation or regrets going with Aloha Lending Services! They definitely set the standard for purchasing or refinancing your home. The service, expertise & professionalism from Aloha Lending Services made refinancing my home so much easier than I ever imagined it to be! Justin, Shannon Taparra, Melanie, and all of the others who worked endlessly to get the pre approval, make sure all documents were in order, and respond to my many questions in a timely manner made the experience a very positive one! I greatly appreciate your hard work, dedication & great communication in this entire process. I would definitely do more business with you in the future & will continue to highly recommended our family & friends to you! Thank you all! read more

Shannon, Hoku, Lindsay, and the rest of the Aloha Lending Services team were so amazing! They were responsive, prompt, expeditious, and helpful in assisting us with the initial pre-approval process, then our offer letter on our property, and finally closing on our property. Despite the hiccups along the way with our mortgage provider and the association due to the association's budget concerns, the team resolved those issues quickly and we closed on our property in a little over a month! Shannon, Hoku, and Lindsay kept me updated on every step of the way -- answering calls and texts at all hours. In light of such a huge financial purchase, Shannon, Hoku, and Lindsay were instrumental at keeping me organized and easing my concerns in the last month. Mahalo for everything!! read more

Shannon Taparra over at Aloha Lending Services was just amazing during our loan process. We also had a lot of interaction with her assistant, Hoku, who was incredibly helpful. As first-time home buyers, they showed their expertise and professionalism, guiding us smoothly and securing the best rate possible for our loan. What really stood out was how they handled an unexpected issue with our loan along the way. There was a unique problem that popped up, but they were persistent in finding a solution, ensuring it didn't cause us any stress. Whenever we had questions or concerns, they were right there with clear and speedy communication. Overall, Shannon and Shanel made the loan process much smoother, going above and beyond. Mahalo to them and the whole Aloha Lending team! read more