They were so professional and caring! Very helpful and easy to work with! Totally would recommend…read moreto anyone that needs a trustworthy team!

Shannon and her team at Aloha Lending Services were an absolute pleasure to work with! They all…read moreare highly responsive, very communicative and wonderful at answering any questions during the process. I would highly recommend Aloha Lending to anyone! Big mahalos to the entire team!

I made an appointment for today, 10/9/2025 at 10:30 a.m…read more I had the pleasure of meeting with a very competent young man who found out in less than 10 minutes why only two of three automatic deposits from one company showed up on my bank statement. So impressive. After the fast reconciliation of two of my several accounts we had a chance to chat for a moment. I asked for his business card and he shared he was a recent hire, his background and education. So very relieved and appreciative of his rapid skills. I wished him much success in his future advancement.

I recently had to go back to this branch and it continued to look completely out of sorts. Several…read morepeople left after long wait times, which was funny because it seemed they had more employees than customers. I thought it was funny because the manager responded to my initial bad yelp review wanting more feedback when all you have to do is take a look around at the operation there. Avoid this branch if possible, the Aiea branch is amazing.

Thank you to my sister for recommending this team because they were an absolute dream to work with…read more As a first time buyer I had no clue what I was getting myself into, and doing my own research/ talking with friends and family only made me more confused. But after taking with Sean and Raullen, I was able to take the first steps and felt like I was finally heading in the right direction. Their team was in contact with me basically everyday from the initial calls to viewing, step by step they explained everything, and anytime I had questions or needed recommendations they were always there to answer. They work with the purpose of supporting you, and communicate so well between each other and the other key people it takes to close on home, that within a month or 2 I was signing and handed my keys!! It's been about a year since then, and I'm so thankful to them for being there and basically holding my hand through the whole process. I'll be sure to contact them again when the time comes! Thank you Sean and Raullen!!

Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.

Dane at HI Velocity mortgage was a true pleasure to work with. It was clear from the beginning that…read morehe was knowledgeable in the industry, and worked with me to get the absolute best rate for my mortgage. In general, there's a lot of hoops to jump through in this process, but Dane was sure to make this as simple and as painless as possible. Very professional and communicative. I will without a doubt use Dane again in the future, and will refer him to anyone looking for a broker on Oahu. Thanks Dane!

Dane did a great job with my mortgage refi! He was a pleasure to work with and he made sure to…read moreanswer any and all questions that I had. I've even recommended him to a colleague of mine and she had a great refi experience as well. Thanks again Dane!

Always and will be my forever bank love love the staff tellers a fast and accurate…read more Marie

After decades I finally requested a debit card. Why? We attended a pre-tour luncheon and the boss…read moreof the travel company answered a lady's question. He told her you can get yen out of an ATM at 7 Eleven. Cool! My card finally arrived today in the 7-10 day window - hooray!!! Okay but it's been decades- how do I use it? I saw a smiling employee who saw me approach her. I shared my quandary. Nali Nakata, Assistant Vice President Petsonal Banker put me at ease and stood by my side showing me the ropes. Sigh of relief. After the transaction at the indoor machine she took me to her desk, gave me a booklet and highlighted the foreign fees I'd be subject to. So thorough and patient, appreciate her. Okay ready to holoholo

Buying a home is a really huge decision that you never want to have to deal with on your own. Ben…read moreand his team at Aligned Mortgage made the process of owning a home easy, smooth, and not so scary. He was there every step of the way. He answered any questions we had. He explained the process and what to expect so we knew exactly what was going on. We are now first time homeowners! We couldn't have done it without Ben's help. I highly recommend Aligned Mortgage with your loan.

Super convenient that Aligned Mortgage has Continued Education for anyone that has a Realtors…read moreLicense. It is required that you earn a certain amount of credits to renew your license every other year. I was super stocked that I discovered this place, it is close to home, and I am not comfortable driving into town other than work. Classroom size is comfortable. It was not overly crowded, so everyone was able to sit comfortably. I guess I lucked out with the parking because there was lots available. I love it that I didn't need to look for street parking, they have their own private lot. Bathroom has a combination, and only 2 stalls but that wasn't a problem. This place is located next door to Zippy's in Waipio Gentry.

I have honestly not been using Yelp recently other than as a quick google source to see rates for…read morecheck up of the expected quality I am about to receive. Nevertheless, today after receiving an open arms, welcoming introduction to the meeting in this supposed to be quick get-to-know-each-other kind of relaxed meeting, I got to meet the legendary Jodie (and Geoff). I say legendary as I was seriously perplexed in all the positive analysis developed just from quick, focused, and efficient $$$ Jodie was able to jot down and calculate. Although I already have a house, I really feel like just a peon on this chess board of life. Thats why I do not see it anywhere close to the end of my story. I am currently 33 and genuinely not a subject matter expert in anything with mortgage, Jodie was able to translate my sloppy knowledge about mortgage processes and flip it into something I can easily understand. Likewise, she also provided me with not only one view, but actually a few different visions, but again this time with the realistic and workable matching information to my actual life/scenario rather than the poor information I sourced just from google ‍. The whole reason I took a few mins to seriously sit down and write this Yelp review was to display the equal level of respect Jodie and Geoff represented. They immediately displayed advanced subject matter expertise and soaring intellectual knowledge about the whole finance mortgage obstacles, and seriously held that standard throughout the meeting and the exact way all the way through the meeting and when we all parted ways. Seriously in the 1-2 hr meeting today, I went in there confident, but afterwards, the awe-inspired vibes and reality reassurance they both provided me gave me one of the best feelings/highs I've had in a very long time. Although I just met them, without Judie or Geoff needing to ask me to recommend them to others, I would in a heart beat share the knowledge they gave me and their contacts now to anyone who needs assistance with mortgage as I want all my friends, family or just anyone I know to surround themselves with the highest levels of respect and treatment as this will lead anybody trying to provide for their family the best they truly can do and show for their hard earned money. Respect and appreciation is all over this review but again from the bottom of my heart, my family thanks and appreciate this. Thank you.

We met Jodie through Team Lally, and I must say--it was an emotional journey, but overall, we're…read moreincredibly happy and grateful for the service we received. We worked closely with Jodie, Anna, Lisa, Kasie, and Jeannie throughout the entire process. They were all extremely knowledgeable, helpful, and dedicated--putting in long days and late nights to make sure everything went smoothly. While there were some stressful moments (through no fault of theirs), they guided us through every step and made sure we got exactly what we needed. We asked for so many estimates and had so many questions--and they handled it all like pros, never missing a beat. Thanks to their hard work, we were able to get to closing much faster than expected. Their attention to detail and commitment gave us complete confidence that not only would the job get done--but it would be done right. And that peace of mind means everything. I highly recommend Pacific Rim Mortgage to anyone and everyone. I would absolutely work with them again!

Rashida was so helpful! She went above and beyond to help me out and I can't thank her enough! I'd…read moredefinitely recommend assistance from her if you plan to stop by!

Been Banking here years and have a friendly staff with knowledge and helpful with their products…read moresuch as loans personal car etc.... Drop in open an account Marie

My wife and I had an amazing experience working with Kama'aina Mortgage Group during our first…read morehome-buying journey. From start to finish, the entire team went above and beyond to make the process smooth, stress-free, and easy to understand. A special shoutout to Hayden Weighner, Taylor Kaiura, and Philip Nguyen for all of their hard work behind the scenes. Their dedication, communication, and commitment to finding us a great mortgage rate truly made a difference. They consistently worked in our best interest, answered all of our questions, and even helped cover expenses along the way, which made the entire experience even more manageable and appreciated. As first-time homebuyers, we were often times lost/confused about the process, but Kama'aina Mortgage Group made us feel confident every step of the way. Their professionalism, transparency, and genuine care for their clients set them apart. I honestly put all of my trust in their wisdom because more times than not I found myself asking "what do you recommend" and was never lead astray. I would absolutely recommend Kama'aina Mortgage Group to my family and friends without hesitation and already have. If you're looking for a team that will work hard for you, secure competitive rates, and provide exceptional service, look no further. Thanks to Hayden Weighner, Taylor Kaiura, Philip Nguyen, and the entire team for helping make our dream of homeownership a reality!

We worked with Hi Five Team Loans powered by Kama'aina Mortgage Group and specifically Preston Sims…read moreand Kira Maddox for our recent home refinance and it honestly couldn't have gone smoother. After attempting to refinance with a large company and having it go really poorly to the point we pulled the plug, Preston and crew handled us with such care. They were highly responsive and used as much of our work from the prior attempted refi as they could, including the appraisal we had already paid for. They got us a great rate and walked us through the whole process step by step, readily answering any of the questions we had and trying to make things work for us in the best way possible. We can't thank Hi Five and Preston enough! Highly recommend!