I just placed a black order over the phone and the girl who helped me couldn't not have been nicer!…read moreThey was so sweet and helpful!!

Super cute, fun and laid back store! The two girls working were super nice and attentive! All of…read morethe clothes were v. cute (some a little on the expensive side) Ending up finding a couple of tanks, chapstick (which was buy 1 get 1) and then a Tribe Kelley Sticker + I got a free body care trio with my purchase! Definitely worth a stop!

The guy who works there gave us very bad service. I would not recommend it. The value is not good…read more This place is not a real surf shop, it just takes advantage of tourists

Dressing room closed. We were told we could buy and then return what didn't fit. Then after we…read moregathered several things, she backed out and said we couldn't return "that much" because of COVID. Sales lady was just rude. Waste of my time. We put everything back except one pair of clearance shorts.

Went n bought a skim board for sons bday Guys were nice and…read moreit was best price for that board around town.

Super selection and good pricing in a place where price is at a premium. Jansen…read more Handiness. Nnannsnnsbs.

We are visiting from out of state and really liked this shop. They had a great selection of surf…read morewear to include a new found fav brand of mine, Vissla. I also appreciated that they have out cool stickers to all of our kids during our purchase. I would def shop there again.

Terrible service and will definitely not come back and she was on her phone the entire time. I was…read moreextremely disappointed with my experience at this surf shop. I came in excited to look around and potentially make a purchase, but the customer service completely ruined the visit. I asked what I believed was a very normal and reasonable question about one of the products, and instead of receiving a helpful answer, the employee I spoke with immediately seemed irritated and annoyed that I had even asked. Her tone was rude and dismissive from the start, and she made me feel like I was inconveniencing her simply by trying to get information about something the store sells. As a customer, I don't think it's unreasonable to ask questions before making a purchase, especially in a specialty shop where people may not know every detail about the products. Rather than helping me understand what I was looking at, she responded with visible frustration and an attitude that made me feel unwelcome. What bothered me most was how unnecessary the interaction felt. I was polite throughout the conversation and wasn't demanding or difficult in any way. I simply wanted assistance, which is one of the basic expectations when visiting a retail store. Instead, I felt like I was being talked down to and treated as though my question was stupid or not worth answering. Customer service can make or break a business, and unfortunately this experience left a very negative impression. A surf shop should be a welcoming place where people of all experience levels feel comfortable asking questions and learning more about the sport and equipment. Instead, I left feeling frustrated, embarrassed, and unlikely to return. I hope management takes customer interactions seriously and reminds employees that a little patience and respect go a long way. One rude interaction can easily drive away customers, and based on my experience, there is definitely room for improvement in how customers are treated here. I normally don't leave negative reviews, but this experience was disappointing enough that I felt it was important to share. i think her name was kaylee or something and she needs to learn something.

I want to thank the staff of Fluid for their amazing customer service. I was greeted by friendly…read morefaces and they were all so eager to help me. I was just coming into pick up my sons 16th birthday present that my husband had purchased a few weeks back. The staff helped me pick out the correct wax, put on the leash and fins for me as well as proceeded to help me load the board into the car. I am beyond floored with their people skills!! We will continue to shop local and most definitely at Fluid!!! My son was soooo happy with his first board and can't wait to get out there!!

Very friendly and helpful employees with a great selection. They were even able to help us get some…read morezip ties we needed!

My son and I went in to get him a skimboard. The owner and one of the employees (didn't catch his…read morename) spent a lot of time with us to get a board that fit my son, then they even put the grip pads on for him. They were super helpful and nice. Happy to support a great local shop. We'll definitely be back!

DISCRIMINATORY PRACTICES BY EMPLOYEES!…read more My husband and I have never felt more disrespected or discriminated against because of the way we look in a store than we did here. We were not greeted upon entrance into the store but instead looked at laughed at by a young man with blonde curly hair and a leg brace as well as a young blonde girl (both employees). We understand we are a bit larger and would not fit in the clothes here but my husband was wanting to purchase a hat here and maybe a sticker if there were any and I saw a dress that I thought was so beautiful. So disappointed and horrible experience all around. Only come here if you wear a size large or smaller or are okay with being laughed at for even entering a store.

10000/10! All staff is so friendly and kind you can tell they actually love their job! The shop is…read moreso clean and organized with team members always looking to help customers out. This is definitely the best shop to get souvenirs for back home!

Ron Jon Surf Shop is an OG of Pier Park and lines the Front Beach Road portion of the massive…read moreshopping complex. I have popped in and out of Ron Jon's many times over the years and walked out with solid apparel on numerous occasions. The store is fairly large, well kept, organized, clean and easy to navigate with sections clearly defined. In addition to a wide variety of apparel consisting of all the well known beach/outdoor brands, they have a plethora of Ron Jon specific items from shorts, shirts, hats and more. Additionally, as expected, they have a corner of the store dedicated to all things surfing and skateboarding. This area offers a solid selection of pre-fab boards along with skim boards and boogie boards. And of course all the accessories that go along with it. Prices are fair and surprisingly so given the name brand and location in Pier Park. The store offers a great photo op with surfboards at their front entrance, but if you are already in Pier Park, you can access the store via a back entrance as well. Staff are always plentiful, helpful and friendly. Overall, Ron Jon is a solid spot and always a cool place to wander through when roaming around Pier Park.

Surf shop/tourists trap type shop that is sprinkled throughout all beach type cities. This one is…read morelocated on the boardwalk of okoloosa in fort walton beach. Very large and spacious shop compared to other surf shops. Your immediately drawn to the giant shark photo op In the center. My family and I were on the search for a puddle Jumper or life jacket for a one year old (these are nearly impossible to find) and had no luck. Looking around and the pricing wasn't too bad and workers seemed helpful. Overall it was a good time killer why we waited for our table at the rocking Taco next door. Cool decor for sure.

Very clean store along with helpful workers. Hailey was great help finding what I neededread more

INCREDIBLE customer service!!!…read more This may sound a little crazy, but we have been to the area two years in a row and last year I saw this turtle stuffed animal that I loved but didn't get. I am a turtle fiend, and this specific turtle was made out of a material I really like and I had not seen one like him before. Of course, I regretted this decision for the whole year and when we came back, they still had it, and I, in my indecisiveness, did not get it (I wanted to think on it). On our second to last day, I went to get it and they were sold out. Heartbroken, I asked an associate if they had any in the back, and she said no. I was willing to let it go, but she said that she could ask the other store if they had one for me. After making multiple phone calls and texts, we found out that the other store (over an hour away!) had one (one as in ONE. there was ONE left) and someone there was making a trip down and turned around and grabbed it for me (so we didn't have to drive down there). She told me a time it would be there, and I got my turtle. All she had to say was "No, we don't have it, sorry," but she (and the driver from the other store) went way out of their way to make me happy. Definitely shopping here if we come back for a third time.

So, as Navarre Beach area goes, there are not a lot of souvenir shops. This one happens to be right…read moreacross the causeway for easy access. Here are the pros: easy access from beach Airbrush T-shirt's normal souvenirs you would find in a shop Here are the cons: All tshirts are front printed only. (I don't particularly care for that style. I would rather the large print be on the back) If you are plus sized the selection is very slim. I am by no means a "tree hugger" no offense meant to those that identify with that. But...I was a little disturbed and quite upset to see real sharks inside of a jar (not alive) in blue liquid. Because of this, I will probably never shop with this store again. There is another souvenir shop up the street that I will use. The other shop also supports local artists.

I've bought 2 paddle boards and 6 bikes from YOLO Super…read morecool crew working the stores and great stuff Such a cool store Def stop in a location

Amazing service, accidentally set off the alarm but owner was very kind and the next day helped us…read morewith renting bikes!