I visited this establishment yesterday for the final time. Recently, I closed an account at a bank…read moresituated near this location. I received a cashier's check from the bank for the remaining balance in my account, which was slightly over a thousand dollars. The young woman at the counter manually verified the check, processed it through a machine, and claimed to have contacted the bank for verification. After a 20-minute wait, she was seated, staring at the check. As a Black man, I am conscious of the biases associated with my skin color, so I strive to be exceptionally understanding. However, after waiting for 20 minutes without any resolution, I requested the check back, to which the lady responded with an attitude, saying, "here." There was no apology or indication of concern for the prolonged wait. Despite my frustration, I proceeded across the street and cashed the check at the bank where I had closed my account. I advise against visiting this place, as their revenue appears to stem from the exorbitantly priced electronic products they allow customers to finance. Save your time and seek alternatives elsewhere.

Horrible location. No A/C in office with only 1 employee at the their station. Especially on a…read moreFriday there should be more than 1 peron until closing. The process is time consuming for every customer, which makes everyone else impatient and upset. The A/C need to be fixed and there needs to be more employees. Never go to this location if you can help it.

Straight trash! PERIOD. Do not go in unless you have two hours to wait! Only one window and you…read morestill may not be able to cash check...manager not on site...and person there knew nothing! Trash Trash Trash need to be shut down! ZERO STARS!

if i could give negative stars i would!!! please be aware that if you take out a loan you will be…read morepaying back double the loan amount!! i've been paying on a loan for 8 months now and i still owe them more money than i borrowed in the first place!!! ace is not the solution to your financial situations!!! you will get into an even worse bind if you obtain a loan here. beware of the fine print and ask many questions prior to making your final decision!!!!!!!!!!

Kind , calm and accommodating. No fuss! These ladies provided me quick fast service with a smile.read more

Horrible customer service they leave you on a waiting call for like about five minutes when you get…read morethere they can't give you the right information and they always their system is down. Their email is not working so I recommend not coming to this place.

There's 3 ATM outside. There's usually at least 1 ATM working. But there are times when all 3 out…read moreof order.

Horrible customer service. Tried to open an account 45 minutes before closing and didn't want to…read morehelp at all. Cashier laughed with another customer while the banker claimed to be busy with a customer when the branch was empty. Once again horrible service don't come to this chase.

I've been banking with Wells Fargo for many years and I have been to many Wells Fargo Branches…read more This is the 1st time I have ever had a bad experience with the Bank Teller being rude. This bank teller was lazy. Go to a different branch for banking.

Very unprofessional. Would not take a print out of the drivers license that is issued by the DMV…read morewebsite. Literally states on the paper "temporary drivers license." How is it possible for them to deny a paper but okay with a passport. Old white lady was a horrible customer representative. Gave me the finger twice and would find any reason not to cash a check. I can see why it's so lonely. Worst experience ever. Also saw the opportunity to throw other people under the bus. So hateful along with the cow behind the counter just giving attitude.

Went to the bank to do a withdrawal and when I got off my car the ATM area was so dirty and gross…read more There was trash everywhere. I understand the employees are inside but as a customer I shouldn't have to step over crash and atm receipts all over the floor to use the ATM. Then 1/3 atm is down with no signage. The staff inside was nice but this is more of a facilities problem. As a customer I expect more.

The lack of security at this location is beyond terrible. You're better off keeping your money in…read moreyour pockets. Connie, the branch manager at this location, didn't seem concerned of the safety of Chase customers account and will not hold anyone accountable or take further action for the fraud happening in Downeys location. Connie if you're reading this, please take action to protect your customers, I am very disappointed after baking with chase for 6 years, I believe it's time look for another safe place for my money

Very disappointing experience with the teller named Sahara. I've made the same coin deposit into…read moreour family business account every month without any issues, but this time she refused to accept it because I'm not a signer on the account. If that's truly the policy, then why has it been accepted every other month? Instead of explaining the situation professionally or offering any solution, the interaction came across as dismissive and unhelpful. I left with no clear explanation other than being turned away. If policies have changed, train your employees to communicate them respectfully and consistently. Customers shouldn't receive completely different treatment depending on which teller they get.

Jesse's Customer service always makes my day! Jessie stays patient, kind and professional at all…read moretimes. Jesse makes customers feel confident with the service Bank of America provides. Great job Jesse!

I'm 63 years young, been a car nut since childhood, consider myself an expert on relentlessly…read moreresearching and buying good deals on used cars. Probably have done so 30 times or more over 40+ years. I see a few, very few negative reviews on here. Yes, Sammy is is very direct and blunt, but is a good guy. Cars are worth what he offers them to you for. Good cars from the not so nice but very low cost basic transportation cars in his back lot to the nicer ones out front. Was looking for an inexpensive commute car. Always bought from private parties, never took small lots serious but probably found one of the best buys ever at Sammy's. One owner, clean Carfax woman driven (name of owner was in the original manual package), always garaged 2004 Infinity I35...with 23,700 miles. That is 1,370 miles a year. Flawless interior and just a few minor flaws outside. Literally looks like a new car and drives like one. At a time when the used car market is way over price this was like a new car for $8,900. Love it, people ooh and awe over it. Jason and Mike, his two helpers, are not typical salespeople, good guys as well. Check them out, may be well worth your time.

Bought my car here a few years back. It was a quick sell and they were super nice and friendly. I…read morestill own that car right now and still runs great. Just thought I leave a good review for them.

From start to end, Chan Chau and Ofelia Arizoumanian were extremely helpful and patient with me…read more Great customer service. Thank you.

Hello..I just wanted to say how helpful everyone was at this branch..especially Diane Martinez…read more. she really helped me out! She was even willing to help me from my home.. She was very knowledgeable and made it happen.. Thanks again to the team at LAFCU Cerritos!