terrible customer service and if you have a fuel oil furnace, don't use them. They are not…read moreknowledgeable about these furnaces and the manager only is concerned with money, not customer satisfaction.

We worked Jan part of Grand Traverse Insulation. he was great to work with very knowledgeable and…read moreshowed us where we needed to do some maintenance/improvements to increase our energy efficiency. I would highly recommend this company and Jan.

Bill and his team did an amazing job replacing my 27 year old roof. Bill is very knowledgeable and…read moretakes great pride in making sure that the finished product turns out great, which it did. I found Bill to be very easy and pleasant to work with very straightforward advice and no gimmicks. They also did a thorough cleanup, overall a great experience.

Needed to get a new roof. Found Bill Smith Roofing with 5 Stars…read more I contacted Bill on Thursday. Scheduled an appointment for Monday morning it is now Monday evening and our roof is completed. Bill and his crew did an A+ job. Efficient and clean. Bill is a wonderful, kind person who stands behind his work and cares about the quality and job that he performs. Thank you so much!!!

Andrea did a phenomenal job cleaning our home. She was timely, kind, and left our house in great…read moreshape. I'll be contacting her for service again!

arrived late both days. dirty water reused on floor and cabinets created a film that was even…read moreharder to remove. Used Dawn liquid for everything. I even offered to buy supplies but was ignored. Owner should have checked the work of the temporary cleaner. I take complete ownership in this cleaning attempt. Should have asked them not to return the second day.

Avoid if you expect service after the initial work. Floodman responded quickly to an emergency…read moresituation in April 2025. They somewhat fixed/slowed the issue so the basement stopped flooding to get through the spring. Paid them $1500 for about two hours work. Their work is failing again this spring and I have left four messages over eight days through their terrible AI service, none of which have been returned. They touted their warranty at the time of the initial work. It apparently is not a real thing. Find another company to do your restoration work or let the buyer beware.

Should be zero stars. Photos attached. This is what $8400 gets you. A mess on your land with zero…read moreresponsibility accepted for it. I now have to pay someone to clean it up. The owner Erick stood behind this work. DO NOT USE THEM

As has happened in the past, something doesn't work, or appears broken. I called Niepoth, and God…read morelove him, George comes out promptly. I explain my own diagnostic process as to determining that the furnace is not working. George presses the same exact buttons on my thermostat that I have done, but, ever the wizard, George has magically enabled the furnace to fire right up. The point for this post is that, as he has on a few other occasions for various plumbing/heating issues which turned out to be specious, he has not charged me for a house-call.

Was on time....actually early. Quickly found problem and I was relieved that it was a minor…read moreproblem. Also askedGeorge about my clothes dryer that wasn't working. He said they don't work on dryers. He then looked at it and got it working in just a couple minutes. I feel lucky to have called him.

After an ice dam we needed help. Tony and his team were here quickly, did an amazing job, and…read morecleaned up everything after the job was done! Professional, reliable, fair priced! I would absolutely recommend them to everyone!

If you want great service and excellent quality for your roofing projects you need to give…read morePreferred Roofing Services the job. They are on time, do great work, and very professional. I will have them do any roofing job I need done. Thank you Innovative Contracting Ryan Brodbent

Up North Cleaning is the answer to your cleaning problems. They are efficient, thorough, reliable…read moreand go above and beyond to do a good job. They clean residential, short term rentals, resorts and construction clean ups. You won't be disappointed!

They do not clean, they just move thing around. Absolutely terrible and more expensive than…read morecompetitors.

Lautner Irrigation deserves four stars for customer training alone. One of my sprinkler heads…read morefailed. I didn't know the model - just the manufacturer's name on the top. It was installed twelve years ago, so a newer model was probably needed, but I had no idea what that should be. I didn't know how adjust it to get the degrees of arc I required. Sure, I did a hitch in the USN. But though the Navy said they'd teach me everything I'd ever need to know, they never mention sprinkler heads in boot camp and "A" school. Fortunately the Lautner Lady found the product I needed, and patiently explained how to get it to do what was needed. I just installed and tested it; it works fine. My wife no longer thinks I'm completely useless.

Have used these folks in the past several years. Granted pandemic has effected many businesses. For…read morethe last two years it has been quite challenging to get any start up service from them. Their latest situation is they do not have enough technicians available. Our work order has been on hold for over 2 months. We are trying to find another company to get our system up before the lawns turn completely brown. I feel for these nice folks yet this is a poor reflection on their business.