Lowes credit card holders can't trust Lowes to keep their account information safe and warn them…read moreabout scams. This became apparent after I became a victim of a fake Lowes customer survey scam that ripped me off for $95. The scam was in the form of an email apparently from Lowes which asked me to fill out a survey. As an incentive, I'd be given a chance to receive a free 100 piece Cobalt Tool Set. The email seemed legitimate: the originating address made it seem to be from Lowes; and I have a Lowes credit card, so it was reasonable to receive a survey request from them. After submitted the completed survey, I received an email which informed me that I'd won a tool set, and would receive it if I paid $12.65 for shipping. I accepted the offer and received an order confirmation number. Two weeks later, with no further word about the shipment, I checked my credit card information online. My card had been billed $12.65 - but not by Lowes. The billing was by "FeelTheVictoryWovenInf" of Panorama City, California. That company charged my card an additional $75.85. There is no such company, based on a Google search. There must have been other victims of this scam, some of them after my experience and some before it. Some victims had to have contacted Lowes about it (as I'll do today). Yet Lowes made no effort to warn credit card holders about this scam. And since the scam email was addressed to me as a Lowes customer, Lowes must have failed to protect the email address associated with my account. So here's a suggestion, Lowes credit card holders: cancel your account and cut up your card.

I'd rather support Lowes than Home Depot, but this place makes it tough. The service is fine, but…read moreI was pretty disappointed when I returned a faucet recently. I expected store credit for the full amount I paid, given I had my receipt. Instead, they gave me the sale price, which was $45 less than what I paid. I live out of town and was 4 days outside the 90 day return window. I understand getting store credit for my delay, but the deduction doesn't make sense to me---terrible policy. In the past, Lowes also refused to credit me the sale price for an appliance I ordered a week or 2 before. Perhaps good customer service policies are a thing of the past......

After ordering six small special order Sierra Pacific windows at an approximate cost of $3,000, the…read morefinal window required a change in the direction it opened and its subsequent order. The change was submitted within 12 hours of the order being submitted for a window which was to take three weeks to deliver to Northern Building Supply. Upon receiving the window I found that reportedly Sierra Pacific had charged me $150 for a "change order" submitted before the window ever went to production. As it happened, the window took seven weeks to deliver. One might question why, if Sierra Pacific wrongly charged me, am I writing this on Northern Building Supply's review. Northern Building Supply did nothing to work with the vendor to eliminate this grossly unfair charge and just shrugged when it was called to their attention. So, as the insurance ad goes, one may say that I chose the wrong window supplier but, no, I chose the wrong building supply.

They helped me find and source an elusive cabinet hinge. This was way beyond normal advice. I would…read morehave been lost without their observations and suggestions. They are helpful with years of experience that you'll never experience at a big box store.

Exceptional customer service. Keith took the time necessary to understand my complex plumbing…read moresituation for which there was no known adapters to directly resolve. Applying his plumbing knowledge he worked with me for over 20 minutes to iteratively figure out the best and simplest alternative solution. Once identified he got me all the necessary, fittings, tools and pipe necessary to complete the project. He then cut the piece of pipe I purchased to size and showed me and allowed me to practice connecting and disconnecting sharkbite fittings. The project went together as designed and all is working well.

We had the same experience as many reviewers. We paid for the cabinets in full upon ordering. Dumb…read moremove. Strung along for months with lies and excuses. We finally gave the ultimatum with a deadline to give us our money or we were calling the police. We got our money, thankfully, but I don't understand how they are still in business. At one time, while Paul was still alive (Tracy's husband), Northwood Kitchens delivered a good product. They must be running on fumes, or other people's money. Stay as far away as you can. They WILL rip you offf..

Our experience with Jenni Henderson and Northwood Kitchens echoes that of Jeff T., the previous…read morereviewer. We ended up losing eight thousand dollars to Henderson, who belongs in jail. As the previous reviewer stated, she seems professional and caring upfront. She even brought her mother along to help measure our kitchen. However, once your money is in her hands (thank God we only paid a fraction of what the final cost was to be), she is nothing but excuses and lies. She had actually done work for us in the past so we considered her something of a friend. That didn't stop her from shamelessly ripping us off. She strung us along for months, until we finally pulled the plug and went with another company, who gave us a fantastic kitchen, with stellar workmanship. They were honest and above board all the way. Unlike Henderson. Fortunately, we were able to afford the hit but what about those who can't walk away from a scam unscathed? Believe me, Henderson wouldn't care one iota. It is incredible to me that she she is able to sleep at night but then, anyone who uses her "dying" husband (he was already dead, when she tearfully tried that trick) to prevent her marks from getting antsy will truly stoop to any low, apparently without regrets. Run away from Northwood Kitchens and this con artist before you lose a bundle!

Tyler has been removing all the snow at our house since November. So reliable and our walkways are…read moreso clear. We are seniors so that is very important. Our job is very small but that was okay with Tyler. Do not hesitate to hire him!

Hired 2 men to remove 2 feet of snow off of my residential rooftop. I was concerned over a warm up…read morewith rain coming into our area. Didn't want any extra weight on the roof. The two men responded promptly to my concerns and were able to come out that afternoon! Now that is service. A previous business FAILED to show up on the job when they said they would, so this company saved me & my rooftop.