Larry and his team at Grandview Electrical were so easy to work with. They were out the very next…read moreday. It was easy to communicate during the project while we were out of town. I plan on only using these guys going forward. 10/10 would recommend to anyone with electrical needs!

I called Larry in an emergency when I learned there had been a power outage and surge at my…read morevacation home. He picked the phone up right away on an evening and he responded kindly with expert guidance and a willingness to help with all aspects of what was needed. He went above and beyond for us and we are eternally grateful. Great guy and amazing service!

We had a list of electrical challenges that came with a house we recently purchased near Glen Arbor…read moreMich. All of the fixes required clever approaches to addressing the issues with an absolute minimum of structural work or visual scars. They did all the work perfectly. I could not be there to "supervise" the work, and they did all work precisely as I had requested. (They even cleaned up very well). I feel that they charged a fair price for the work they performed, and my interaction with the owner of the company was pleasant and professional. He was very detailed oriented, took pictures of specific work areas so he could explain what was required to his crew, and was patient as we discussed options. He also followed up with me regarding the specific amperage of an appliance we plan to install to ensure they sized the wire appropriately. I would use this company again at any time.

This company is the worst business I have ever dealt with. When I tried to contact them regarding…read morean issue I was having I was told nothing could be done. My issue is someone at that company is using my name and ss# for employment and it's not me. Any company that engages in this type of fraudulent behavior should not be allowed to exist. Please do not use their services.

Avoid this contractor!…read more In late Feb. 2022 I hired J.A.C.K. Contracting to paint an apartment, and install a new sink and dishwasher in a kitchen island where there previously was no dishwasher. I paid a 50% deposit, and was assured that this work would be done by my move-in date of June 6. I ordered paint right away, and Jeremy Murphy told me that they would get started painting in early March. He later changed his bid for the painting job, claiming I had given him incorrect measurements. (He had sent one of his own team members over to measure, but I really wanted to get this project going, so I agreed to the new bid.) I heard nothing for a while, and would email every few weeks just to say, "Hey-I'm moving into this apartment in early June-just want to stay on your radar." I always got a reply within a few days that they would be starting soon-not to worry. This continued right up until the last week of May. When I sent an email saying "We're moving in a week-these jobs need to be done immediately" Jeremy said I had told him our move-in date was in mid-July. I sent a registered letter and email asking for our deposit to be returned, which went unanswered for a week or so. It wasn't until I filed a complaint with the Better Business Bureau that he contacted me and told me the date mix up was due to a secretary's mistake. (I never communicated with a secretary, only Jeremy via email and phone.) He said that he'd been in the hospital and that was also part of the reason for the delay. He promised that they could paint after we moved in-moving our possessions, draping everything, etc. My husband and I had to leave town for a conference almost immediately after moving in, so I boarded our cats, and told Jeremy that the apartment would be unoccupied for four days, and he could get in and paint. He said that would work. We returned from the conference to find the painting was still in progress, so we had to stay someplace else for a week while they finished. At the end of that week, Jeremy texted me that they had finished and asked if I could drop by payment that day. When I arrived and paid him, I should have done a walk-through, but I didn't. The painters weren't actually quite done yet, and I didn't want to get in their way. After I paid Jeremy, he left in a hurry and did not return. Later that day, when the crew left, they left trash bags in my yard, and ladders, scaffolding and other supplies on my deck for two weeks. There were paint drips down the walls, speckles on our furniture and other belongings, and paint on the carpet and trim in some places. They used only of the amount of paint Jeremy had told me to buy, but it had been purchased months earlier and I couldn't return the extra (about $500 dollars' worth of paint). I expressed these concerns to Jeremy, and he told me he would fix everything when he worked on the kitchen island, which was held up waiting for new countertop, because he didn't tell me what size to order until he was onsite painting. He explained that he had been robbed of the cash I had paid him when he went to a gas station the day the job was finished and was preoccupied with that, rather than checking that the paint job was finished. After seeing the shoddy quality in the painting, my husband and I decided we didn't want this company working on a more complicated project in our home. I asked Jeremy for a refund of my deposit for the kitchen island project. After a couple of emails to this effect over the course of a month, he responded that he had tested positive for Covid and couldn't get to his workplace to create a list of what materials he had bought for my project to deduct from the deposit. (I purchased the dishwasher, sink, faucet, garbage disposal and all connectors that were advised, so I wasn't really sure what this might be, so I asked for an itemized list, and to be given any of those items.) A month later, the $1,382 deposit still hasn't been returned. Between May and August, Jeremy claimed to have had to fire his secretary for making mistakes, been in the hospital, robbed, positive for Covid, and unable to return our deposit because of a family emergency. Either this guy has the worst luck ever, or he's full of excuses.

From the owner: Started in 2017. We have been extremely busy ever since. We have grown exponentially and will…read morecontinue to grow as long as the customers enjoy our work. We have done over 300 jobs and will continue to take jobs as long as the Customer understands I do not substitute quantity for Quality as I treat every job as if it were my own home. My schedule is busy but it will pay off in the quality of work and customer service you receive and you will be glad you chose Jack Contracting LLC dba Mack llc as of recently.

Hired these goons to do electric work on my cabin, didn't give me any estimates or quotes and said…read morethey would charge by the hour. Then they sent out two electricians to do the work one person could do and charged me double the rate with very little work getting done each day. They caused excessive damage on my home and when I brought it up to the owner he got belligerent with me. He refused to come out to the home to inspect the damages and instead cussed at me. This guy belongs in prison and should not be running a customer service business. He clearly has little man's syndrome and angry at the world. Aside from the degenerate owner, his employees are extremely unqualified and spend most of there day getting high on the job site completely incapable of following the simplest direction.

Couldn't have asked for a more professional and wonderful service call from this company today…read more I chatted with the owner about our power outage and he made time to come over asap to assess the situation. We were delighted that there was a quick solution. We have a newborn and it was too hot today to be without AC. Thank you to Glen Lake Electric for keeping us all cool. 100% would recommend!

blew appointment and didn't answer or texted back untill end of day giving excuses rescheduled for…read morefirst thing next morning, told me he is coming but stopped answering messages and calls too after a couple hours saying he got an emergency and can't make my appointment which is a very simple 30 min job. I don't advise anyone to even try and call him.

Blew off our appointment totally and texted me the next day saying his phone broke! Unprofessional…read moreand sketchy business. Nope.