Mark and the team at Prime were fantastic throughout the homebuying process. My 2nd deal was a…read morecomplicated and long short sale and Mark was highly effective throughout the entire process. Easily reached, direct and clear communication, timely, accurate, and informative are all apt descriptions of my experience. Mark was able to take very aggressive timelines imposed by the sellers lenders and guide us to a fully funded closing in less than 30 days! Very impressed with the service and successful closure. Thanks Mark and Team!

Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

This business can really pull things together in a pinch and provide personalized service where I…read moredon't think larger chain banks and lenders would be able to. I have been a Colonial customer for years due in no small part to the fact that they service their own mortgages so your loan won't be sold around in investment packages constantly with you not knowing who owns the note to your home from year to year. They have been consistent with my escrow account to where adjustments were not needed as well. My main reason for this review though is that we just closed on buying a new home and used Colonial again. Things were getting shaky as to whether we were going to close on our home on time and we felt like our home deal might fall through if our closing got delayed. I contacted the company vice president John Farrell and things started flying faster than could ever have been expected by my wife and I. After a few whirlwind days we ended up closing on time and are very excited to be moving into our dream home. I don't think that if we were doing business with one of the "Too Big to Fail" banks that we could have received this kind of assistance and we would definitely recommend going with Colonial for anyone's mortgage needs.

I cannot say enough good things about Pat Hartis - my loan officer at Colonial Mortgage. Although…read moreI live in Austin, I called the main # and was lucky enough to be connected to Pat. I had been in process of refinancing my house with another lender, but it wasn't working out as expected and taking too long, so I cancelled that loan. I was a Colonial customer - had my current mortgage with them, but my earlier experience with the loan officer assigned to me in an Austin office left a lot to be desired. I'm glad I took a chance and called the main # in Fort Worth. Pat took all the info over the phone, locked in my rate that day, had the papers sent to my home that week. She set up the closing at the nearest Colonial location to my office, where Susan Mills (the title agent) did a great job of completing all the paperwork with me over my lunch hour. The entire process, from the first phone call to the closing, took 24 days. Everything went so smoothly, and I attribute that to Pat's expertise and knowledge. I have been through several home mortgages and refinances with other properties in the past, and this was the absolute best experience I have had to date. No matter where you live in Texas, if you need a loan officer, I would recommend giving Pat a call - you can find her phone # on the Colonial Mortgage website. All loan officers are not "created equal" - Pat is exceptional!!!

Cristina Calk gave us very personalized service, and returned my (many) phone calls promptly and…read morepatiently. Our loan was processed, approved, and closed in an incredibly short time. We highly recommend this company, especially Ms. Calk.

From the owner: Hi, I’m Cristina Calk, also known as Mortgage Mama. With over 22 years of experience in residential…read morelending, I help families across the U.S. buy, refinance, and build their dream homes. As part of First United Mortgage Group – Team Calk, I specialize in guiding clients through every step of the loan process with clear communication and personalized care. Whether you’re a first-time buyer, moving up, or building new, my goal is to make your mortgage experience smooth, informed, and stress-free. I’m known for combining expertise with genuine heart—celebrating client milestones and providing ongoing support long after closing.

Kimi was recommended to me and my wife by a friend. I'm beyond grateful and happy that we chose to…read morework with Kimi. Every part of the home-buying process with Kimi and her team was great. In our first meeting, Kimi made the time to connect with us after the 5pm hour because of our work schedules. Kimi then answered all our questions and walked us through the home-buying process from start to finish. As first-time home buyers, this was incredibly important. I always felt like my questions were heard and I was provided clear and consistent communication. Also, Kimi took the time to create several different projections that worked within our budget. Each conversation I had with Kimi showed me the level of care she had for her client's needs and that she was always willing to be transparent and honest about next steps. Throughout our home-buying process, I worked with a few people on the Kimi Does Mortgages team. Each person I connected with had the same level of respect, support, and attention to detail that Kimi provided in our first meeting. I specifically had many conversations with Lily in the later stages of our home-buying process. Lily has been a great resource to me and my wife she always took the time to walk us through all the different mortgage language and helped us to truly understand the numbers on the many documents we had to review. Lily went above and beyond to pick up the phone or give me a prompt message back whenever I had questions. We had one issue obtaining a document from my wife's work. We mentioned this to Lily, and she immediately got creative and provided us with some alternative options that helped us get the correct document. Also, I worked with Garrett a little and he was very nice. He provided streamlined communication to ensure the process was flowing on the appropriate timeline. We are so appreciative of all the work and countless hours that Kimi and her team put in to ensure that our home-buying process was as smooth as possible. When we started to look at mortgage companies, I had heard many horror stories about bad experiences, and I'm happy to report that because of Kimi and her team, we didn't run into any issues. Instead, we felt in control and supported each step of the process. Overall, if you are looking to buy a home I highly recommend you go with Kimi Does Mortgages. Her team is incredible and you will be grateful you chose to work with her.

Would recommend Kimi, Lily, Garret and team to anyone buying their next home! From start to finish…read morethey went above and beyond to assist us in buying our 2nd home. They regularly sent updates and we're readily available and helpful any time we had questions or needed to otherwise reach them. We had a tight timeline and without their help, we wouldn't made it! Can't recommend them enough!

American Financial is very responsive and professional from the beginning to the end of the…read moreprocess! Highly recommend!

I just wanted to take a second to brag on our fabulous Lender George Raymondo. Without his…read morepersistence, knowledge, faith, guidance, and patience with our terrible realtor we would have never made it through. George made the impossible happen and 2 years later we are living in our dream home raising a family and all thanks to this amazing man. George we are forever thankful for you and appreciate you more than you will ever know! God bless you! Danielle & Justin F.

I was referred to Shane by a friend bc I was in a pickle with my current mortgage broker who had…read morebeen jerking me around for months, delaying our close date month after month. I presented my situation to Shane on a Monday at 9PM, and he had me CLOSED in 13 business days!! He clearly knew what he was doing, and was able to work fast w his underwriters to get the job done! I would recommend him to anyone. He was very fast replying to texts and emails, and so was his support staff. Bravo

Shane and his team did a phenomenal job! His expertise in the field of mortgages is second to none…read more He met every deadline as promised and stayed in constant communication throughout the process. We couldn't have asked for a better experience. Thank you Shane!

I can't say enough good things about Joy Bates and CrossCountry Mortgage. We bought our first home…read morein March of 2015. Joy was there every step of the way to make the process as painless as possible. Fast forward to March of 2020; Joy saw how much lower the rates were and called me out of the blue to recommend a refinance. We were able to go from a 30-year loan to a 15-year loan with only a slightly higher monthly payment. You will NOT get this kind of customer service and personal attention with a larger bank or big box lenders! She did such a good job that I recommended her to one of my good friends, and he was able to do the same thing I did. If you're thinking about buying a new home or doing a refinance do not go to anyone else, use Joy and CrossCountry Mortgage!

I have had the pleasure of working with Chad and Joy and the Legacy Team over the past few years…read more It is always a pleasure to work with people of such high integrity who truly value the customer.

We came to Linda Mister-Owens on a referral from our trusted Realtor (see separate review). She…read moresaid "Call Linda. In all the 2+ years I've known her, if she says she can do the loan, she delivers 100% of the time." That was all that we needed. We called her, gave her our scenario, and she told us she could do the loan. Our home contract had gone belly up when our previous lender had missed our closing date on December 9th. Linda and her incredibly experienced team worked diligently to get us in the home in record time. They even had roadblock after roadblock with the previous lender, including ethical issues that Linda coached us through. And she still managed to close on our house 10 days later. I still don't know how she did it, but she pulled out all the stops and made it happen, with the primary goal of getting our family in the house in time for Christmas. A wonderful group, and seriously, the best Loan Officer EVER. She completely has our loyalty! THE GOOD (Not all inclusive) Very quick response time Incredibly experienced Has Underwriter experience, so knows exactly how to package your loan for the UW Digital documents (via Docusign) Cares about her customers (as does the whole team) Large team = always covered when anyone is out of the office A trusted advisor Loan types: FHA, VA, CONVENTIONAL, JUMBO, USDA, BOND LOANS, TEXAS VET and many others All types of refinances, etc. THE BAD Not a darn thing!

I had problems at 2 other companies. Not because i couldnt buy but they didn't seem to care about…read moreservice. 1 of them returned my phone call after 4 days. They changed the rate on me before closing because it wasn't locked they said. I had asked them to lock it. A friend told me to call Linda Mister and her team. Linda called me back and spent an hour explaining things to me. Then she introduced me to her very knowledgeable team. They were all very nice and really cared about my business and made me feel special. I saw Linda's wall and it had about 100 awards on it for doing a good job. I know she was very busy but I always got a call back and I understood everything that was going on throughout the process. I will always recommend Linda and her team. I want to thank them for helping me get into my home. My sales price was 400k and I was doing 5 percent down.

Patricia is an outstanding lender knowledgeable, responsive, and truly cares about her clients. She…read moremakes the process smooth and stress-free. Highly recommend!

I've used Patricia for two home loans (one in Texas, one in Oklahoma) and one home re-finance. She…read morewas originally recommended to me by my realtor. Patricia is very thorough in explaining every part of the home loan and re-finance processes. She takes the time to ensure you understand what's going on instead of only sending status updates like some other loan places. In addition to her detailed communication, Patricia responds to emails, texts, and calls lightening fast. I appreciate her work style as that's how I operate in my daily job as well to maximize customer satisfaction. I will continue to partner with Patricia on all of my home loan/re-finance needs in the future and highly recommend her!

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Well I will be brief, I don't write reviews alot on loan officers but Brent and his team deserve a…read morespecial thanks from the James family. I have had more than 10 mortgages and this has been the best experience by far! They did not stop after closing...still in touch and lending a valued hand. Thank you and your team for exceptional service!