Mark and the team at Prime were fantastic throughout the homebuying process. My 2nd deal was a…read morecomplicated and long short sale and Mark was highly effective throughout the entire process. Easily reached, direct and clear communication, timely, accurate, and informative are all apt descriptions of my experience. Mark was able to take very aggressive timelines imposed by the sellers lenders and guide us to a fully funded closing in less than 30 days! Very impressed with the service and successful closure. Thanks Mark and Team!

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

Christiaan Scoggin is a detailed and patient Mortgage Loan Officer. We are a first time buyer and…read morefirst time applicant for a home mortgage. If you gave him a detailed background and thought of yours, he would provide a decent and correct recommendation. The preapproved letter is very efficient on closing the deal in no time. I recommend Christiaan 100% for sure.

Christiaan Scoggin was extremely helpful in processing our loan. He provides excellent customer…read moreservice and is very thorough in answering all questions.

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

I had a question on an FHA loan. I'm the seller, not a buyer, so there was no business reason for…read moreDe Anna to spend time researching to answer my question and call me back. This is outstanding service in my estimation. God bless them.

Dear Rick, DeAnna, Natalie and everyone behind the scenes working to help us,…read more This is my 7th house purchase in my lifetime, I must say you all were a complete joy to work with every step of the way. Always great communications, not too much, just the right amount of advice and guidance. You all are the best, I thank you so much. Anything I can do to further endorse your business please let me know. Have a great day, you made our home purchase a joy.

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Well I will be brief, I don't write reviews alot on loan officers but Brent and his team deserve a…read morespecial thanks from the James family. I have had more than 10 mortgages and this has been the best experience by far! They did not stop after closing...still in touch and lending a valued hand. Thank you and your team for exceptional service!

Mortgage Broker, Brandi Brickler, licensed in Texas and Hawaii is AMAZING!! I had tons of out of…read morethe ordinary situations presented to her and she was able to dodge and weave/get creative, showed so much competence, patience, and professionalism to make sure you get what you need...good rates with on time closing! Highly recommend you ask for Brandi!

I was working with one of their finance agents he told me several times that I got the loan for the…read morehouse I was going to buy. I paid for the inspections paid for my credit reports, paid to get the carpets cleaned in the home. Even was told to open an escrow account on this property. Brandon Babich told me several times that things were going well. In the end he dropped the ball and made me loose the house. The sellers even agreed to wait an extra two weeks after we were supposed to close on Brandon's word that the loan would be done. After those two weeks the sellers had no choice but to pull out. Brandon tried blaming the problems on me, But I jumped through every hoop he told me to... I am out almost 2000 bucks and never got my home. I had my house packed up. Had a moving team on hold and had given my 30 day notice to move. My landlord had already found new renters, Brandon's inability to do what he was supposed to do effected not only my life but the life of my disabled son, my landlord and the family that were already to move into the place I was moving out of. If he was any kind of man or this company was a good company they would have reimbursed the money I am out.. If Brandon would have been truthful in the first place and just said he couldn't do the loan it wouldn't have been so devastating to me and my son.. The actions of this lender and the company were uncalled for and they didn't even care how much damage they did to me and mine.

Ken was an absolute pleasure! We were first time home buyers and Ken was extremely easy to work…read morewith. I couldn't have asked for a more professional gentleman. He guided us through the process with the utmost care. He was always there when we needed him or had questions. He was very transparent and did his best to get us a great and competitive rate. I seriously can't recommend him enough to anyone looking for services he and Prime Lending offer. He understood that this was my first homebuying experience and I truly appreciated how personal Ken made it in his mission to make this journey as painless and affordable as possible. He's the best.

My fiancé and I worked with Ken recently while buying our first home and we are forever grateful to…read morehim and his wealth of knowledge!! We went into the process knowing very little, and Ken was readily and happily available every step of the way to answer any questions we had. He consistently went above and beyond to ensure we felt educated and confident about the big financial decisions we were making. You will not regret working with Ken!

Is a zero rating for Wells Fargo Loan Dept possible. If it is that's what they get from me. Only…read morereason gave them 1 star was because I had to so I can post this. Shopping to refinance some student loan debt and was hung up on twice and the third try a loan officer named Joseph basically said they had no interest in talking to me about this. Against my better judgment I called them as a 4th quote, I knew they have one of the worst reputations in the banking industry. Never again Wells Fargo

This bank has destroyed any dream I ever had to open a rescue. I applied for a house with property…read morein July. I was approved 2 houses I found were denied. The 3rd house we were to close in 2 days, now I have been denied again.

BOE was the fastest I have ever closed on a refinance on my home. They were quick and they helped…read morewith any credit score blocks. They got us a great rate and closed within 30 days. This was the easiest home refi ever! Talk to Shawn! He's a blast and made it fun.