Pack Mule Moving was truly one of the best moving experiences I have ever had, and I have moved…read moremany times. Brandon (the owner) was exceptionally communicative and helpful, and he answered every single time that we called. Brandon came to our apartment and did an assessment of what was needed for our move. The day of the move, the team of four (Jeremiah, Andrew, Dustin, and Alain) arrived on time and got straight to work. They were very punctual, respectful, careful, hard-working, communicative, polite, and they were all around a great moving team. The team knew how to work together effectively. I could tell this team was well-trained and each person had a specific role that made the day run smoothly, which was beneficial as we had a TON of stuff and were moving from a third-floor apartment. The team took a very short lunch break, but they were there to work and never lollygagged. Jeremiah and Andrew from the original team drove the 9 hours and moved everything into my new place. They were again timely and very communicative about their arrival. In addition to their care for my personal belongings, they took the time to ensure the furniture was placed exactly where I wanted and even let me try a few different configurations in the bedroom. They were GREAT guys and I enjoyed having conversations with them throughout the move process. They were very personable and while the whole team was fantastic, they were clearly the team leaders. One of Pack Mule Movers biggest strengths include their disassembly and reassembly of furniture items. I am VERY type A person and have never trusted movers to take apart furniture, then store/transport tiny screws, and put furniture items back together. I quickly realized Jeremiah's system was very organized. He knew exactly where everything was whenever it came to reassembly at the new location. It was amazingly STRESS FREE on my end. There are three miniscule inconveniences that I faced throughout the move. The biggest downside was to avoid an additional fee, payment was limited to apps (Zelle, Cashapp, and Venmo). This made it harder for me to navigate; however, Brandon was very understanding with the issues I had making the deposit. The second challenge was how fast the moving team departed to get to my new place. Traveling 9 hours by myself was difficult in the time they proposed; however, they were very flexible, and we worked out an alternate timeline that allowed me to get some sleep. The final small unfortunate issue was the front glass pane on my curio was cracked during transit; however, Brandon offered a very fair refund for me to have the glass repaired. All of my other belongings arrived in great condition. All in all, I have dealt with many terrible movers, but that was not my experience with Pack Mule Moving and I would absolutely use them again. They may be more expensive than other movers in the area, but they are absolutely worth the extra cost.

I've used V&J's twice this year, and would definitly use them again! They were on time, worked…read morehard, and friendly both times! Josh was great at scheduling and communicating when he would get here. Highly recommende!

Cardinal Moving provided great communication! They called me back quickly after my origina online…read moreinquiry, but without blowing up my phone with constant communication, as some other businesses did. The quote was clear-cut and simple. Once the movers came by, they were fast, professional, and kind, even when I had a lock-out situation. One mover even said he loves his job. He mentioned that moving can be a stressful time for people, and he takes pride in making it easier and seeing people start a new chapter in their life. What a sweet sentiment!

I'm really frustrated with Cardinal Movers today, and I feel compelled to share my experience. They…read morecouldn't even get my couch out of the apartment at all, which is heartbreaking since I bought it less than a year ago for $1,000. Now, it's damaged, with torn fabric exposing the wood frame, and dirt marks all over it, yet it's still stuck in my old apartment. I'm devastated. Not only did they break my lamp, but they also tried to hide it. When I asked one of the movers if it was broken, he awkwardly held the two parts together as if it was still fine and just said, "Ugh, I don't know." I pointed out that it was clearly broken, and it was only damaged because they were carelessly throwing my stuff from the first floor to the second. They also lost the shelf brackets for my glass cabinet. I explicitly told them when they started moving it that the brackets would fall out. They took them out and now they're MIA. While I was told they'd buy new ones for me, I've since learned they're out of stock. It's just frustrating that they didn't take better care of my belongings. Despite clearly instructing them on where to place my furniture in my new place, they dumped everything in the living room. At one point, they even tried to push my TV up over their heads to the second floor, but thankfully one of the movers realized that wasn't safe and had them walk it up instead. I had an issue with one of the movers, but when I brought it up to the Assistant GM, he dismissed my concerns, insisting that the mover was an "upstanding" employee. I told him that wasn't my experience at all. The mover had been visibly annoyed the entire time, telling me it's stressful for me but even more stressful for them. I don't care--it's your job to handle this professionally! What upset me the most was the rude and passive-aggressive attitude I encountered throughout the process. I definitely won't be using their services again. I feel like my concerns were completely disregarded. When I asked for a receipt, one of the movers simply said, "I don't know," and shut the door in my face. He even snatched my debit card from my hand, and when I pointed it out, he dismissed my feelings by saying it was "pathetic" that I thought he snatched it. My partner witnessed the whole thing, and we were both taken aback by the lack of professionalism. I'm really upset about how I was treated today. I deserve better service, and so does everyone else.

Victor and his team are a great bunch of guys! They communicate well and move quickly. They are…read moreclearly working for the benefit of the customer. They went above and beyond for both times I have used their services. I highly recommend them for all your moving needs!!

I had to move in a pinch due to water damage in my townhouse and ManGogh Moving was able to get all…read moremy valuables in a storage unit in an organized matter. The quality of work is unmatched. They really care about your valuables and attention to detail is prevalent. They have competitive rates and the value of their work is priceless. I highly recommend.

I moved from Fern Creek to Shepherdsville very smoothly and easily and the guys even put together a…read morecouch for me. 5 star service!

I had a grandfather clock and several boxes moved from Oregon to Louisville. Jake and Jerairre…read moremade the Louisville delivery. They did an excellent job, arriving at the agreed time and handling my items with great care and professionalism.

Hired Clark's moving and more to move a few pieces of furniture from a friends house down the…read morestreet to ours. They put blankets around everything and even covered the door sides of the house. They were very professional from beginning to end and even worked on a Sunday,

From start to finish Leondre was professional. I had to orchestrate a Jeffersonville, IN move from…read moreFayetteville, GA so I turned 2 Yelp. Leondre had great reviews & was the 1st call I made. He was in the middle of a move & asked if he could call back. He did. Even if it was 10:00p.m. He still called back. He arrived on time moving day, loaded up & moved 'er out. My time went over by 2 hours & boy did I pay dearly but it was worth it. Leondre & Karol were careful with my furniture & stayed focused & on task the entire time. Thanks Labor Loading Hauling Moving for making my move stress free!!

This was our second move in 2 years. First from Mass to Ky, then to SC. UPack was so simple to use…read more The trailers were dropped off on the day requested and picked up right when they said they would be there. They even offered storage for up to 4 months which was a huge help in our situation. The drivers were exceptional and very friendly. A special shout out to Terry in the Florence, SC office. So friendly and so helpful with any questions we had. A truly great experience for my wife and I. Richard & Sherrie P.

We had our ReloCubes delivered and we packed them in California. They picked them up and delivered…read morein Kentucky. The ReloCubes showed up in Kentucky ahead of schedule and we called to arrange delivery. We called and set up a delivery time frame for the next day. The driver showed up on time, worked with us to get them put exactly where we wanted. All of our items were in good condition, although a little moved around inside the cube. Make sure you pack well and strap everything down and you should have great success. Relocubes were thousands less than the competitors and were a great value and great service.

Gabriel & Ronald were WONDERFUL!!! They worked hard, fast & efficiently. They knew what they were…read moredoing. If you want polite, professional and kind people to help you, call them! Thanks for hiring quality team members who have a great attitude and a fabulous work ethic.

First of all, if you've never looked for a "local mover", finding a good one is like walking…read morethrough a mine field. My daughter recently moved her furniture to a storage unit after selling her house and looking to buy a new one. Since she is single, and I'm retired, she enlisted my help getting moved. I was the primary contact for all moving issues. We used a different company (not Clean Slate) to move from her old house TO the storage unit. They were "decent" but I felt a little used and abused by their add on charges after the fact. I started looking for a different mover when it was time to move from the storage unit to the new home. All communications were via text. Clean Slate did meet another movers price and since they had so many 5 star reviews, I decided to go with them. There was one problem, they showed up an hour late. I considered giving them 4 stars due to showing up late, but that issue was offset by the quality of the two young men that did our move. Both guys were respectful and took good care of our possessions. They worked non stop for 4 hours. They even let this old man talk their ears off! I wouldn't hesitate to call them again.

first off, when quoted on the phone they said it'd likely take about two hours for a move of our…read moresize. it ended up taking EIGHT hours.. for a two bed apartment. That's with us throwing boxes and items in four loads worth of cars to save time. the price I expected to pay at the time of booking ended being only a quarter of the cost I paid. and then they encouraged us to tip them on top of it. They came late meaning we didnt get a good start to the move until after noon. they came with two guys but one guy did pretty much all the work. they knocked chunks out of the wall of the old place that I know is going to come out of my security deposit. they shrink wrapped and blanketed every thing whether it was needed or not and charged for how much they used. I'm talking a few extra hundred dollars worth of supplies that the quote had said would be included. over all I expected to pay maybe $600 and then ended up paying 1500+ since it took them the entire day to make the move

Stole my TV and stereo speakers. I moved my stuff into storage for a few months and didn't realize…read moreit until I moved my stuff out leaving no recourse with company management. These guys were slick. I made sure to verify the truck was empty after they unloaded and it was. They must have put the stuff in the cab or something.

I don't know where to start. We first used People Move Moving 4-5 years ago for a "down the street"…read moremove. Great experience. Movers were on time, professional, worked quickly but carefully. All of our belongings arrived safe and sound. Given our first experience, we didn't even bother quoting the move out to anyone else. We were in regular telephone communication with Daniel, their Sales and Operations Manager via phone. Red flag that we never received written follow up communication. We had a couple questions regarding heavy/large items which he assured us would be handled with the upmost care and professionalism. Specifically, a treadmill in the basement and a Big Green Egg. We were told the crew had "plenty of professional experience moving/disassembling both items". Upon arrival, the movers completed a once over of the house to develop a plan. Very quickly I was flat out told by one of the crew members that they were refusing to move the treadmill. We called Daniel and he assured us it would be handled appropriately and the tone/professionalism of his team would reflect that. It was not, in fact, handled appropriately. Fast forward to the end of the day, we required a small/quick second trip to and from for the last few items in the house. The movers were very reluctant to complete a second trip, even though that was communicated multiple times before and during the move. The business bills by the hour, so you would think this would be a somewhat common/reasonable request. I inquired about the treadmill once more and was told definitively and rudely "no" again. At this point, I had given up on receiving the help/assistance we were promised even though our invoice included "heavy item" charges. Those charges took approx. one week to be reimbursed. We are now in a dispute with PMM for reimbursement of the cost to hire a third party to move the treadmill (which I just received word from Daniel at 845am that "there is nothing we will do, it has been handled internally, please continue to follow up with our claims agency). Our move was completed on a Tuesday and I did not get around to checking the condition of the Big Green Egg until Thursday or Friday (my fault). Safe to say it's a loss. Photos attached. The professional movers obviously did not possess the requisite knowledge to move something this large and cumbersome. Over the last two weeks, I have tried reaching out to PMM via office phone, Daniel's cell phone, and email to resolve these issues and discuss potential partial refund for services not rendered. We were told this morning over the phone by Daniel that "we have fulfilled our part of the contract, there is nothing more we can do to help". Even after asking to speak to his superior, we were told "I am the highest person you are able to speak with regarding the matter". We are now at the mercy of PMM's claim agency, CSI. They have been fine to work with but it's unfortunate Daniel and his team are not able to provide any additional help/follow up to resolve this matter in a less contentious/way more professional manner. Would not recommend contracting PMM for your next move, and if you do, ensure all conversation with Daniel is documented via email. The lack of communication and tone over the phone (when they answer) has been unacceptable. My wife has filed a complaint with the BBB. Beware of the PMM team.

I scheduled a move with them weeks in advance, paid the deposit, and the night before the move they…read morecalled to cancel. I gave them the benefit of the doubt because they said the team broke down out of state and couldn't get to me. Still surprised there was really no plan B... not even another company they could recommend to me or schedule me with last minute. Putting aside that I had to scramble to find another moving company last minute, I've been calling them for 2 weeks trying to get a refund on my deposit and nobody ever answers. I've left multiple messages and nobody ever calls me back. Feels like a scam, I can't recommend this company at all. Avoid at all cost.

The fellas were good to work with. Despite some initial communication misunderstandings on my…read moreend, these gentlemen were accomodating and courteous. They were helpful at getting our additional vehicles and trailers loaded and handled our challenging household move with a good attitude and respectfully.

The moving team did a fantastic job of unloading my POD which was very difficult to open and start…read morethe process. They carefully began and made it look easy. They were kind, courteous, and were very careful with my boxes, furniture, and walls. I would use their services again.