Just moved here a month ago. This is an older complex that already feels like "Home!" Actually my…read moreparents lived here over 40 years ago. When I decided to sell my condo and become a renter as I am now a senior citizen, I immediately thought of this complex. This has been a positive experience from my first encounter with management. The leasing manager, Joseph, is absolutely knowledgeable, helpful, kind, patient, and responsive to all questions. The maintenance staff are responsible and reliable hard workers. If you need some thing done, you put in a work order. When they have completed the work you get an email documenting the completion. They are extremely well organized and well managed, and I am thrilled and lucky to be a part of this community.

Fantastic Service and Wonderful Team at Whispering Hills!…read more Living at Whispering Hills has been an excellent experience thanks to an incredible team that truly values their residents. Shannon (Property Manager) is exceptional. She is professional, attentive, and genuinely cares about residents' comfort. Gavin from the leasing office is always helpful and responsive. Jeremy (maintenance) does outstanding, precise work, and Layton keeps the grounds and balconies looking great. During a recent visit, the team did an amazing job power washing both balconies, cleaning windows, and making sure everything in the apartment was perfect. Everyone was friendly, efficient, and respectful. This level of service really makes Whispering Hills stand out. Five stars all the way!

My biggest regret is moving to Whispering Hills. The apartment was not ready when I moved in. There…read morewas all sorts of issues. Long story short they charged me an extremely high deposit. I paid the rent on time every month When we moved out, We were not informed of the final walk-through, which is illegal but they got away with it anyway they took advantage of the fact that Missouri is a state that allows landlords to do anything subsequently took my entire deposit for damages that Shannon Vargas lied about. I had to fight them in court to get my deposit back, only got part of it Lost the rest of my money because of their Janky unscrupulous atty & property mgt team. Persons of color beware they will treat you any way they want and they will take your money. It's all smiles n giggles until you want to move and they will penalize you for justified complaints this place is horrible. Property management is horrible. Took my money and negatively affected my life and don't give a darn, they took pleasure in creating strife and hardship for me Over $2000 a month in rent for 12 months that wasn't enough this greedy company still took my deposit for egregious made up charges that were created and Trumped up by Property manager, Shannon and this is a multi million dollar company I am a single hard working mother who'd recently lost a child when I moved in here and they knew that and STILL took my Money STOLE MY MONEY whispering Hills and the Michaelson organization is a greedy manipulative Organization that is out to take advantage of people because they certainly took advantage of me I did not damage the unit the pictures they provided were of the entry step and pictures were in black and white. shannon lied and because she is non melanin she was allowed to do what she did To me which caused me strife and stress With everything else I was going through after the loss of my child, Michaelson organization and whispering Hills lack humanity and integrity I reached out to multiple people in corporate and they didn't even respond back this is a greedy organization that supports the unfair treatment of persons of color due to the government shut down due to the high rate of evictions, I could not even get an atty And I had to represent myself, they have atty, William ranker who has been on the news for his harsh treatment of people of color this is a multi million dollar company but they had to steal $3500 from me .... Consider that when you are about to sign a lease here

We live here now an highly recommend living here ! Me an my husband tell our friends that we feel…read morelike we're living at a resort!!!! It's wonderful !!! the people who work here are so friendly nice they go out of their way to help you if you need anything!! Thanks twin oaks !!

We Moved Here for the Security--We Left Because We Didn't Feel Safe…read more Our experience was very disappointing. We moved into The Vue in September 2023 and moved out earlier this month after living there for roughly three years. One of the main reasons I chose The Vue was because it was a gated community. It was more expensive than some other apartments we considered, and even though other places offered garage parking while we had to park outside here, I felt the gate would provide an additional level of security. Unfortunately, that turned out not to be the case. The gate was a CONSTANT issue. There were times when it was broken and left open for WEEKS at a time. During one of those times, three cars were broken into, including mine. There were thousands of dollars in damages caused by people attempting to steal the vehicles. I contacted management to ask whether they would help cover any of the damages, especially considering the gate had been left open for weeks. I was told they would take the issue to corporate and see whether anything could be done. Ultimately, the answer was no. I was left paying for all of the damages out of pocket and received nothing more than a sorry for the inconvenience. I later learned that other car owners and residents had similar complaints and concerns about the gate and vehicle break-ins. I understand that apartment complexes may have limitations regarding liability, but when one of the main selling points is being a gated community and the gate is repeatedly broken and left open for extended periods of time, residents should not be made to feel like their concerns don't matter. The gate gave us a false sense of security. By the time we moved out, we simply did not feel safe there anymore. The move-out process has been just as frustrating as many of the other experiences we had while living there. We were charged for an additional day of rent, along with other move-out charges, and by that point, it just felt like one more thing being piled on. The charge I have the biggest issue with, however, is the carpet cleaning. Earlier this summer, The Vue had workers come into our apartment to repair the patio sliding glass door. Those workers walked through our bedroom wearing work boots without covers on them. Our bedroom was the only room in the entire apartment with carpet, and there was repair and construction work taking place in and around that space. Now, after their workers tracked through and affected that carpet during repairs they arranged, we are being charged for carpet cleaning. That is what makes this so frustrating. We are being held financially responsible for cleaning carpet that their own workers contributed to messing up. Instead of taking responsibility for the condition their workers contributed to during their repairs, they are trying to pass that expense on to us during move-out. We had to question and fight them on practically everything throughout our time there, including repairs, concerns, and now move-out charges. By the end of the process, it felt like every issue became another battle instead of receiving fair treatment and reasonable communication. On top of everything else, the walls are extremely thin. Our neighbors had dogs that barked at all hours of the night. The night before our move-out day, we could still hear the dogs barking as late as 11:45 p.m. on a Sunday night as if they were in the next room. We could also hear cars on the street constantly, morning, day, and night. If you're considering The Vue because you want to feel safe in a gated community, I would seriously reconsider. If you don't want to constantly hear your neighbors and street traffic, reconsider. And if you don't want to have to fight over repairs and charges, reconsider. After nearly three years of living there, we were more than ready to leave. ONE STAR. Very disappointing experience.

I lived here approximately 4 years. Quiet, neighbors friendly yet non- invasive. Maintenance…read morerequests are placed online and attended to quickly (I cannot recall what needed to be repaired) The pool is sparkling clean all summer and the sidewalks/drives kept cleared in the winter. The location is perfect, 5 mins from 270/55. There is a Target within 15 minutes either direction. Several grocery stores within 10 minutes as well. Sunset Hills park and Jefferson Barracks both within 15 mins great to get out and get some fresh air, play disc golf or have a picnic.

This was my very first place from moving out of my parents house and I cannot say enough good…read morethings about this place. Paul James was a wonderful landlord throughout my 3 years here as well as the whole maintenance staff. Any issues were taken care of immediately, even still there were very few issues. The entire apartment grounds is wonderful, reminiscent of a park and incredibly safe. The apartment itself was very nice, cozy and I loved my second floor deck all to myself. I have recommended this place to many people over the years and I will continue to do so!

Overall, I enjoyed my 3 years of living in these apartments. The management (Stephanie & crew) and…read moremaintenance (Jerome) were friendly, professional, and helpful. The building has a lot of great amenities and an awesome rooftop. The location was mostly decent but seems to be getting better as more businesses are opening up nearby. Security was never issue for me here and I felt safe on the premises of the building. I removed a star because of a few major issues I had with my first apartment there, although management was quick to remedy them. Also, most fixtures and furnishes are good quality, however the 'wooden' floors scratched so easily I was afraid to do a lot on them. If anyone is looking for an apartment in this area I'd recommend it. The price is right, the apartments are nice, and management is the best. I have attached photos of the view from my apartment as well as the apartment itself right before I moved out.

This is truly a wonderful apartment complex with excellent management that is attentive to every…read moreneed of the residents but also anticipates! The apartments are in large and very high-end in regards to flooring, lighting, granite countertops with spacious rooms and balconies available! It is a very secure building with underground parking and exceptional views of the sunset and sunrise. It is literally one block from the heartbeat of the Central West End! There are monthly social events and a wonderful clientele! If you have a dog there is a bath/grooming area, coffee/tea bar and truly exceptional rooftop with hot tubs, Weber grills, 360 views and tons of space inside and out with games, TVs and more!! Highly recommend for so many reasons!!

I lived here for two years. I think this apartment complex is worth the money for the quality that…read moreyou get. The price is, on average, lower than newer builds. However, the overall quality of the apartments is poor. Roaches were in my unit upon move-in, and even with countless traps and pest control services, problems still persisted. This leads me to believe that the roaches and other pests are probably inside the walls or pipes of the building. I also had some issues with carpet beetles and their larvae, which I would find on walls. You can definitely hear neighbors through the ceiling as well. The overall structure of the apartment is low quality: there are gaps in the cabinets, poor caulking work, and cheap fixtures. With all that being said, there are some positives to living here. The location is very central, and the pool is very nice. Maintenance was very friendly and wanted to ensure that no appliances were left broken or unusable. They were quick to respond. There is a high turnover rate in the office, so I dealt with new property managers often. Parking was also a bonus. There were always plenty of spots to park, and it was free! Obviously, no apartment (especially an older one) is going to be perfect. However, I'm not sure I would recommend it here, unless there were no other options.

My family and I recently moved to this complex back in November and we have been overwhelmed with…read morehow professional and organized the entire building is. With over 500 units I suppose you have to have it all figured out, and they do. We love how quiet, clean, and friendly the complex is and the parking is wonderful too. The only small issue we've had so far is the water heater being too cool, but is was fixed immediately and haven't had a problem since. Anyway, besides the fact that the building is a great and safe place to raise a family, it is also in a perfect central location to local necessities such as: Starbucks, grocery stores, hair salon, nail salon, restaurants, etc. We intend on buying a home soon, but if we don't we would absolutely love to renew our lease here for as long as we need to. Thank you.

I recently moved from Clarkchester Apartments after living there for several years, and I had a…read moregreat overall experience. It offers some of the lowest rent prices in the Ballwin / Ellisville area, which is a huge plus. The manager, Kevin, is extremely kind and very good at his job. He's professional, responsive, and truly cares about the tenants. The maintenance technician is also wonderful -- he consistently goes above and beyond whenever there's an issue and handles requests quickly and respectfully. Like many apartment communities, I did experience some noisy neighbors at times, but that can happen anywhere. Overall, I would definitely recommend these apartments. Another big benefit is the location -- there are practically every store and convenience you could need within a four-mile radius, which makes day-to-day living very easy.

Gorgeous apartment complex!!! I just toured Altair with a friend who will be moving in this summer…read more The apartments are stunning with great natural light and there are monthly resident events (eg. leprechaun scavenger hunt--aka. Find the leprechauns and redeem for gift cards). They even have a business center where residents can use desktop computers with printing or reserve a conference room. The gym also looked amazing--there's a separate fitness room where they have a virtual digital fitness trainer that you can sync your device for. Parking is also free (1 car per apartment unit). It's also walking distance from the Richmond Heights Community Center and Library!

We have lived here since the beginning and it's been wonderful! Perfect location and luxury…read moreamenities. The staff goes above and beyond. Great decision to live here!