Fantastic Service and Wonderful Team at Whispering Hills!…read more Living at Whispering Hills has been an excellent experience thanks to an incredible team that truly values their residents. Shannon (Property Manager) is exceptional. She is professional, attentive, and genuinely cares about residents' comfort. Gavin from the leasing office is always helpful and responsive. Jeremy (maintenance) does outstanding, precise work, and Layton keeps the grounds and balconies looking great. During a recent visit, the team did an amazing job power washing both balconies, cleaning windows, and making sure everything in the apartment was perfect. Everyone was friendly, efficient, and respectful. This level of service really makes Whispering Hills stand out. Five stars all the way!

My biggest regret is moving to Whispering Hills. The apartment was not ready when I moved in. There…read morewas all sorts of issues. Long story short they charged me an extremely high deposit. I paid the rent on time every month When we moved out, We were not informed of the final walk-through, which is illegal but they got away with it anyway they took advantage of the fact that Missouri is a state that allows landlords to do anything subsequently took my entire deposit for damages that Shannon Vargas lied about. I had to fight them in court to get my deposit back, only got part of it Lost the rest of my money because of their Janky unscrupulous atty & property mgt team. Persons of color beware they will treat you any way they want and they will take your money. It's all smiles n giggles until you want to move and they will penalize you for justified complaints this place is horrible. Property management is horrible. Took my money and negatively affected my life and don't give a darn, they took pleasure in creating strife and hardship for me Over $2000 a month in rent for 12 months that wasn't enough this greedy company still took my deposit for egregious made up charges that were created and Trumped up by Property manager, Shannon and this is a multi million dollar company I am a single hard working mother who'd recently lost a child when I moved in here and they knew that and STILL took my Money STOLE MY MONEY whispering Hills and the Michaelson organization is a greedy manipulative Organization that is out to take advantage of people because they certainly took advantage of me I did not damage the unit the pictures they provided were of the entry step and pictures were in black and white. shannon lied and because she is non melanin she was allowed to do what she did To me which caused me strife and stress With everything else I was going through after the loss of my child, Michaelson organization and whispering Hills lack humanity and integrity I reached out to multiple people in corporate and they didn't even respond back this is a greedy organization that supports the unfair treatment of persons of color due to the government shut down due to the high rate of evictions, I could not even get an atty And I had to represent myself, they have atty, William ranker who has been on the news for his harsh treatment of people of color this is a multi million dollar company but they had to steal $3500 from me .... Consider that when you are about to sign a lease here

I can't say enough good things about Altair at the Preserve. It's a wonderful area, convenient,…read morequiet, and very well cared for. The property itself is consistently clean and well maintained, and it's clear that a lot of pride goes into keeping the community looking great. Maintenance was excellent, responsive, professional, and thorough. Requests were handled quickly and done right, which truly makes a difference in day-to-day living. The management team really sets this community apart. Bristina, the manager, is highly professional, genuine, extremely helpful, and truly did her best to accommodate my family. She clearly cares about the residents and the overall experience. Rachel and Clayton were also great to work with, friendly, professional, and easy to communicate with throughout our time there. We ultimately ended up moving due to location needs, but that had nothing to do with the quality of the property or management. I've had my son living at multiple apartment complexes over the years, and I can honestly say this is by far one of the better ones, easily top three overall. I would absolutely recommend Altair at the Preserve to anyone looking for a clean, well-managed community with a great team.

The property has attractive units but is located next to a heavily trafficked highway, resulting in…read moreongoing noise issues that have not been resolved despite repeated complaints. There are frequent fees, annual rent increases, and limited responsiveness from management. Even a one-time online payment portal issue required residents to incur bank fees for money orders or cashier's checks without reimbursement. As you can see, management primarily responds to high-star reviews rather than addressing consistent concerns. I do not plan to renew my lease.

THE worst renting experience we've ever experienced. Management does absolutely nothing to uphold…read morerules. We were charged almost $500 after months of being moved out (mind you after calling the cops and months of sleepless nights due to neighbors screaming their heads off ALL NIGHT, they wouldn't let us break lease so we paid rent while not living there for over 2 months. They got free money and still wanted more) for "flea infestation" and wouldn't take ANY proof saying otherwise, we have vets saying our dog has never had fleas+is on a very strong flea, tick medication and we would notice FLEAS. Cops were also called MANY times on other tenants with absolutely no repercussions. This place will charge you up your ass for no reason. DO NOT recommend!! Wish I could give negative stars.

Best apartment living experience I've had yet! Moved from out of town and found this to be a very…read moresafe area to stay. Management and maintenance are very responsive and professional. Would definitely recommend to anyone looking for an A+ apartment living experience.

My husband and I moved into a townhome at Alpine heights and the experience has been AMAZING!!! Any…read moreissue that I run into, I'm able to stop by the office and they literally have one of their guys resolve it within minutes. One of them is Clayton and I'm horrible with names but there's another gentleman who is just as lovely as Clayton. Excellent customer service and they have truly made my life stress free! The community and club house are very well maintained. They are just flawless!! The neighbors are so peaceful and pleasant. We just love living here! Thank you for all you do and keep up the great work!

The Envoy are a great place to live especially for seniors transitioning from homeowner to…read moreapartment living! The grounds are very well kept, the apartments are large enough 2 with guess. As a DHHS worker any senior looking to live here should apply ASAP!

If you care about the health of your loved ones and your own, do not rent an apartment from the…read moreenvoy or ANY place being ran by the Michelson Organization. This place has mold, mildew, fire hazards, outdated plumbing/electric, leaking sewage, flooding problems in the basement, disgusting smells, and a whole staff of unqualified people who are trained to belittle you and make you feel dumb for reporting any problems. I left several pictures on this site and ask you let others know to watch out for these people. When we first signed the lease, we were promised all of the windows and hallways were going to be renovated within a couple of months after our move into the building. When we emailed the Michelson Organization to ask why the windows were not being changed, they confirmed they did indeed make that promise but couldn't simply work it into the budget this year. Our windows flooded out during rain storms and the Michelson organization still refused to do anything. I even uploaded a video of water flooding our apartment onto youtube just so people can see the kind of slime the Michelson organization really is. Just search "The Envoy Michelson Organization 8701 Delmar" on youtube to see the video. Also, our plumbing was out on one of the bathrooms for almost 6 months due to their carelessness. As soon as we called to complain and informed them it's been long enough, Todd the maintenance guy came up to our door and continually rang the door bell for a couple of minutes until one of us answered. He's constantly putting the tenants on the defense with his passive aggressive Michelson training and never ONCE completed a job properly. For two years we just put up with this guy and allowed him to bully us in our own home until it was time for us to leave. Todd then made it difficult for us to move out and did everything he could to let us know he was glad we were leaving. And if that weren't enough, The Michelson Organization allows smoking in the building and do nothing to regulate it. I had to breathe second hand smoke from my neighbor for two years thanks to the fact the Michelson Organization was unwilling to change the rules. There are a lot of elderly people in the building and these slum lords simply do not care. The laundry facility has a main sewer line along the washing machines and it has some serious leaks. I've come home several times to the sewer pipes bursting and there being urine and fecal matter running down the walls and onto the washing machines. I've even walked by the laundry area, smelled urine, made a comment to one of the tenants, and the next day an air freshener magically appeared in the exact area where I complained about the smell to another tenant. My guess is this had to do with the fact I was right in front of the maintenance office when I made the very loud comment to another tenant, and Todd did what he does best. Throw a Band-Aid on it then disappear for hours until it was time to go home.

Gorgeous apartment complex!!! I just toured Altair with a friend who will be moving in this summer…read more The apartments are stunning with great natural light and there are monthly resident events (eg. leprechaun scavenger hunt--aka. Find the leprechauns and redeem for gift cards). They even have a business center where residents can use desktop computers with printing or reserve a conference room. The gym also looked amazing--there's a separate fitness room where they have a virtual digital fitness trainer that you can sync your device for. Parking is also free (1 car per apartment unit). It's also walking distance from the Richmond Heights Community Center and Library!

We have lived here since the beginning and it's been wonderful! Perfect location and luxury…read moreamenities. The staff goes above and beyond. Great decision to live here!

Love my Whispering Hills Apartment. Complex. Lots of green space, great recreation amenities. Has a…read morelaid back "everyday feels like a resort" vibe. Easy walk to stores and shops. 64+ places to dine within a short walk. Close to parks and walking trails and music etc. Oh yes. And the staff is great.Friendly community. Apartment design is well done. 15 minutes more or less depending on time of day, to almost any where in St Louis. Been here since June 2000. Come on by and check it out. Meet the neighbors!

I live in the Preston Run Apartment complex in TN. My review is only for this location…read more Our staff is very kind and attentive. I really like the front office. They are always professional and nice when I pick up my packages, and anytime I've had an issue (which I try to keep low), they've been quick to respond. I've even had to talk to the courtesy officer once, and they were very quick and efficient. This complex is nice and quiet, which is my favorite. Apartments in the past can feel small and loud. But the layout here keeps the buildings separated, and our building is pretty quiet and sticks to themselves. When it's not winter, the grounds are very pretty. I love how big the dog park is! Finally a place with a dog park bigger than a parking spot!! Maintenance is very cool and chill. Never had issues with them. They're professional when they walk inside the apartment. If I saw another apartment complex with my current staff, I would live there again. We've been here 2ish years now, and they are nice and decent enough to not hate life like at other apartment complexes. I wish pricing was a little better, but don't we all at this point?

Dark apartments, with horrible lighting. No Valet trash pick up service or trash room so you have…read moreto take your trash out onto the elevator, across the parking lot and put it in the dumpsters. The walls are as thin as paper, I can hear the neighbors above me showering and the water sounds like it's literally in the walls.

My daughter spent a year at the Vue working as a member of the St. Louis Symphony Orchestra. Both…read moremy wife and I visited her frequently. The Vue is an outstanding apartment complex and it is close to the grocery stores, restaurants and cloth store such as KOHL. On top of all the conveniences, the best part is the management. Kathy, the manager is a very kind and very intelligent person. In a number of occasions, she has gone far beyond to help our daughter. Of all the apartment complexes we have stayed in the past, Kathy is by far the best manager. My daughter will move back in a heart beat if she has to return to work at the St. Louis Symphony Orchestra.