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    Alpine Homes

    2.5 (34 reviews)
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    My backyard full of water all summer!

    We bought a house and from day 1 there was a lot of water on our backyard they said they will fix it. They kept delaying and after a year they told me my warranty is expired. Can you believe this? So dishonest and unprofessional. Now my kids cant even go the backyard. We cant use our backyard at all due to the water and bugs etc.... Disappointed!!!!!!!!!!!

    Chandler C.

    We've had nothing but a bad experience with alpine homes. Our paint is terrible. They only do one coat of paint and we still have many walls showing dry wall, baseboards with dried dripping paint, nail holes in baseboards showing, different color paint on baseboards, parts of our ceiling not painted and outdoor paint already coming off our home. We have distorted walls, trim pieces half an inch off the ground, rough textured doors and this is suppose to be a high end community for them. We still don't have our front door, side door and back door painted and they use the excuse that it's too cold yet homes finished after ours have theirs painted. We currently have 4 leaking windows and a leaking door. Yes they are being proactive to get those fixed but water leaking is happening to other homes in this brand new unfinished community as well. They are now taking all the stucco off the back of our house to try to find the reason for the leaking windows and still are unsure what's going on with the door. We love the floor plan and the area but the quality of the home is very disappointing! If we could do it all over again we would have not bought from alpine homes!

    Hole in the sub flooring

    We love the layout of our home, which is why we bought one of their homes, but have had nothing but problems with the quality of the home. We found two holes on the top floor while walking on the carpet. They came and looked at it. They pulled the carpet up, cut into the pad, and revealed two holes in the sub flooring. Instead of replacing the sub flooring, they screwed a metal sheet over the hole. We want to replace the carpet with flooring, but can't in those rooms because there are screws in the way. The flooring throughout our house isn't even. As you walk around the house, it pitches up in many areas due to uneven sub flooring. We brought this up to them and they said that they wouldn't be able to fix it and that it is "acceptable." They also said they would put in our grass. It took them 1 year to finally do it. When they laid the sod, they didn't level out the dirt underneath. There are now pot holes in our grass when you walk around. I asked them to come fix it when it was laid. They said they would come look at it. They never did. I had to call them 3 times within a 3 week period to remind them. By this time, the sod had rooted so you couldn't lift it up to see the uneven dirt with holes everywhere, however, you could still feel the pot holes when walking on it. They finally came out to look at it and said it was "acceptable." They have the lowest standard for what is "acceptable." All of our neighbors have complained of how low quality their homes are. We also have nails from the dry wall popping out throughout our whole house. We won't be building with them in the future. If you chose to, be aware that they may not make things right.

    Flooding caused by Alpine homes and they will do nothing about it!
    Chelsi D.

    I almost bought an Alpine home and I am so glad I did not!! The homes behind me are Alpine homes and the home directly behind me is flooding my backyard. So much to the fact that was have had to dig trenches to keep the flooding at the back of the yard. The trenches fill with water and the water just sits there. I can't put a back yard in because of this. Our neighbor who is flooding us has submitted a warranty because they put in his backyard. They denied it and said it was not his responsibility. Oh, and I am not the only one being flooded. My other neighbor who is also being flooded has reached out to the builder through their model home. And they are not concerned at all. I myself went there today to get a contact person for the builder and they would not give me anything! I called the number listed on their website several times and there was no answer and no return call. DO NOT BUY A HOME FROM THEM!! Once they have your money they will not do anything for you. All our neighbors who are Apine home owners are not happy with them and their lack of response.

    This is around the tub. This is the master bathroom. We've maybe used the tub 10 times.... it's so bad!

    53 minutes ago Don't waste your time or money! Alpine might look great from the outside, but once you get inside, prepare to be ripped off, and disappointed. We've been in our home since the end of June, and it's been one thing after another. To pay nearly a half a million dollars for a brand new home and have it look the way it does is disgusting. This has to be the worst paint job I've ever seen in my life. My toddler could've done a better job. The caulking, or lack of is a huge issue. My whole house has to be repainted and caulked. Banisters, tubs, mantels, shelving, baseboards etc. Anything that would need caulking is now cracking, splitting, and coming apart. We have damaged wood that was painted over instead of replaced, water damage to my baseboards from everyday life because they didn't caulk anything! Loose faucets, and floor trim due to lack of caulking or improper installation. Paint and caulk all over my new carpet, walls and flooring, because they didn't clean up after themselves, or cover things up when finishing. I can't even clean my walls without paint coming off. Anywhere they could cut a corner they did. If you buy with Alpine be prepared to file warranty claims by the dozens. Once you file a claim, if and when their warranty department decides to get back to you...be prepared to be blown off, strung along, or flat out lied to. If you make it that far they will then blame you for it all, and take zero responsibility for anything. They will tell you its not part of your warranty, or pretend they can't see what you're showing them. I have email threads streaming over 4 months of nothing but back and forth. They told me they would fix things in the beginning , and agreed it was horrible quality, and that they were responsible and that repairs were on the way. After weeks of no repairs and me getting fed up and calling them out on it, then they tell me its not part of my warranty, and the damage was my fault. Their warranty department does nothing but lie, patronize, and string you along. The head of the warranty department Andrew, is awful to work with! He's patronizing, snarky, and dishonest. He will tell you what you want to hear, and tell you things will be fixed, and when you try to collect on his word, he will quickly flip flop, lie, and leave you high and dry. Im glad i kept records of all emails, and phone conversations because Andrew would say things in the email promising repairs were on the way, agreeing with me, and then go back on his word saying he never said that, or back peddle and then cherry pick parts of our conversation to let himself off the hook. The lengths Alpine goes to, to blame the customer, or avoid fixing anything is appalling! The customer service Alpine offers is some of the worst I've ever encountered. Alpine offers horrible work, and what's worse is they stand by it. The VP came to my house and just made one excuse after another as to why the poor quality was either my fault, or non existent. We are in a newer subdivision, and on my street alone 5 of my neighbors are just as fed up as we are. We bought new so we didn't have to "fix up" anything. Now I get to spend thousands of dollars to repaint and repair my brand new home. We will also get to re plant our front yard, due to them laying poor quality sod. I wouldn't wish an Alpine homes on my worst enemy....but I'll let some of the pictures speak for themselves. Please look at other reviews and do your research. This is a very real problem, and the complaints are very consistent. Bottom line is they are building too fast, and cutting corners left and right. They also set their warranty department up in such a way that they will continue to rip people off, and blame the customer.

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    I've loved my experience with Alpine. Super responsive, knowledgeable and easy to work with!

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    9 years ago

    We had a great time working with Alpine Homes and there team of Pro's. I would tell anyone to go build with them day in and day out.

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    Ask the Community - Alpine Homes

    Review Highlights - Alpine Homes

    I had my own agent but had a great experience working with Annelise and Suzette with Alpine.

    Mentioned in 2 reviews

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    Bhurd In Utah - Keller Williams South Valley Realty Elite - Bryan Hurd, BHURDinUtah Founder Justin Hurd, Director of Sales

    Bhurd In Utah - Keller Williams South Valley Realty Elite

    (4 reviews)

    Justin Hurd was referred to me by a friend - now I won't go anywhere else. He was exceptional from…read morestart to finish in helping us to find our dream home. Negotiated on our behalf, phenomenal communication, and quick to understand our needs. I highly recommend him for his knowledge, experience, and overall going the extra mile in every interaction we had together. You will be happy you chose BHURD!

    Hmmmm... what to say? It all started because I was transferred from California to Utah, needed a…read morereferral for a real estate agent in the area where I was moving, luckily my cousins had raved about their realtor when they moved into the same area. I asked for his contact information and here I am, writing this review in my brand new house that JUSTIN helped me get into. If anyone asks for a referral, I would not hesitate recommending the BHhurd team, and more specifically Justin. He was AWESOME. Extremely knowledgeable, friendly, timely, consistent and any other great attribute you'd want someone to have while helping you with such a monumental moment in your life. I am probably one of the most difficult, entitled individuals that I've come across, and you know what? Justin held his professionalism every step of the way! I definitely commend him for dealing with me as well as he did, very impressive. He was able to get our lot premium waived, went to all our walk through, pointed out things we would have never seen and got corrected and facilitated every meeting. The lender and home builder was all liaison'd through Justin. Seriously, don't know what else to say besides not choosing Bhurd for your home needs would be a monumental mistake. Thanks Justin, you're awesome. Definitely an asset to the company and society!!!

    Fieldstone Homes

    Fieldstone Homes

    (34 reviews)

    Great Builder, great homes. The bill process is simple and they make things work with you.read more

    Prior to closing in my house, I requested 100s of issues with using the wrong size of finish nails…read moreon the trim/baseboards in my brand new house and apartment be addressed. I was told they would be fixed. Instead the paint tape I used to show the issues were just removed. I was lied to and told everything was ready to go and I was coming from Idaho so it's not like I had time to check. For the last year I've had to beg Fielstone warranty to fix these issues. They tried 3 separate times to fix these issues, lied to me because they think I'm a just a single woman who they can deceive and tried to say I never pointed out anything prior to closing. They wasted so much of my time and engery over all this instead of just doing the job right the first time. The different departments/contraxtors then blamed each other. I was told this is just how new homes are even though not one other house in my neighborhood had these issues and they built all of them. In the end, I had to threaten to get an attorney involved. Some of the issues were fixed but I just get to live with the rest. Other than ripping out the trim, there is nothing to do. I have sent close to 50 emails to them in the year since I closed on this house over these and other issues. The last email was completely ignored as far as ever scheduling anyone to come out. Every person I have talked to in this neighborhood feels like they have been ripped off. These houses are built poorly. They charge so much for any upgrade it's ridiculous. The materials are so bad and even with upgrades it's still for poor quality. My house value is down at least 50k since one year ago because no one is buying their homes in this neighborhood anyway. I would never build with these guys again.

    Alpine Homes - homedevelopers - Updated June 2026

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