Finding the right memory care community for a loved one is never easy, but HomePlace at Burlington…read moreexceeded our expectations. From the moment we walked in, the environment felt calm, welcoming, and genuinely caring. The staff are knowledgeable, compassionate, and take the time to understand each resident as an individual, not just a diagnosis. What stood out most was the consistency. The community is clean, well maintained, and thoughtfully designed, but more importantly, the level of care never wavers. Every interaction has been met with patience, kindness, and professionalism. There is a balance here that is hard to find. Residents are supported with structure and safety while still being treated with dignity and respect. You can tell the team truly cares about quality of life. If you are navigating this decision for your family, HomePlace at Burlington is absolutely worth considering. It brings a real sense of peace of mind.

As far as a nursing home and assisted living center Josephine home is A+ rating. We have had our…read moreparents there for over 5 years. They started out in the 2 bedroom suites and then when mom passed, dad moved to a studio suite. He is in a wheelchair and needs assistance so that was all a very easy transition for him. If he later needs more care it is added and we know that he can go to the full care area later on. The thing I notice the most is that it doesn't have the terrible smells that other homes have. (The nursing home smell) That is important, cuz it means they are clean. We appreciate that. So we are happy to know that he's getting good care there. Especially with the COVID-19. They have been very careful and safe with the residents there. We can now schedule an appointment to see him outside for 30 minutes. That is nice.

I had THE BEST EXPERIENCE here! Even with isolation! Rehab floor... EVERYONE was beyond Lovely!…read more Social worker. Brion, went out of his way to help, as did every staff member. Friends for life! Kris, Nurse Megan, hskg Jill......too many to mention! The food people prepared me special eggs, salads....... cannot recommend them enough BTW..... I have been in 3 other rehabs and cannot say much of anything nice about them!

I was surprised to see so few reviews - and so negative! It's impossible to determine how these…read morepeoples' experince were so dissimilar to ours. But I can say that my mother moved in early 2022 and just passed away and we never had a negative experience of any kind. The surroundings and building are well maintaind and have a "hotel" type feel. The staff is professional, competent and pleasant. My mother enjoyed unterfacing with them - "they're always smiling". The food is very good. It was not my mother's inclination but there are plenty of group activites, including a shuttle for tours and shopping. The final week of my mothers life there was closely monitored by the Regency staff with the nurses making the determination on when to bring in Hospice (and this is a really great group too - very professional and attentive). I usually don't give 5 stars because that implies perfection but I needed to counter the low rating that I feel was undeserved.

Friends who reside there sure appear to be happy. Care (when I visited) was attentive too.read more

After a phone conversation with the offices of this practice regarding the unnecessary blood test…read more Which was 2 test last year (after stateing would be going to Medicare in 4 months only needing 4 months of refile approval) was denied and then promptly requiring7 test this time and a mandatory office visit for a prescription refile. Wow that's putting it to us. As we noted the cost would be more than the prior times at 700.00. Did our own blood test thru healthonelabs.com 99.00 When asked why a in person visit was needed as the blood work would be done. It was said quality service. I mentioned more like you want the money, going there in person was not necessary, but would be in order to collect the fees. I was told you can always go to SEAMAR. As it was cheaper and they would do refiled without a visit. Well that was strange reply. As I'm sure if I had never been there they would in fact not do so. What she was implying was that they have lower standards. Which was no even close to what not questions was about. She was just not going to admit that a policy of there's was in fact a way of making money. And if you cant a afford it then your welcome to go else where. Susan's words. This place is about there way or high way. We wont be using them when it is time to assign a practinure to new Medicare policy. There are other doctors that are part of Medicare supplement programs in anacortes that are not part of anacortes family practice.

I grew up going to Anacortes Family Medicine. I saw Dr. Stalsbroten, who is now retired. In more…read morerecent years, I have seen Tari Roche. Both doctors are excellent. Inside Anacortes Family Medicine, the staff is very nice and helpful. The front desk helps with anything you need. The nurses are great, and the doctors tend to run mostly on time. I've rarely had to wait too long - there are exceptions, but emergencies do come up. The clinic is a part of Island Hospital, and they are only a few blocks away from the Island Hospital ER. This is good because sometimes situations call for an ER visit, and the doctors have referred me down there on a handful of occasions throughout my life. Since they are affiliated with Island Hospital, they have good access to specialists for situations calling for one, as well as special testing done in a lab. They use the lab at Island Hospital. There is not one inside the clinic. There is an urgent care facility housed in the same building as Anacortes Family Medicine, and if Anacortes Family Medicine cannot fit you in to see a doctor, the urgent care can - there just might be a bit of a wait. This is very convenient. I highly recommend Anacortes Family Medicine!

Terrible experience at billing. I wish I could put " 0 or minus star" after dealing with Billing…read moreDept. They do not want to review the bill at all. I visited this clinic in October twice since the young doc could not do I/D at first visit, I had to come back again. Tri care supposed to cover 100% for these visits as my coverage. I got billed couple hundreds dollars for one of the visits. I called Tri-care, and was told that skagit used wrong code, so they need to use correct one to submit the bill again. When I asked the lady from Tricare , she could not tell me the code, Skagit needs to call Tri-care if they have a question. I called Skagit 360-814-7575, the young lady who talked to me at 1134 am on Dec 15, 2025 told me that they did not use wrong code and I need to check my insurance for coverage, if it's wrong code, "I" need to call Tri-care and get the correct billing code to tell her because it's MY responsibility to correct the billing. I am a patient, I am not working for billing at Skagit nor Tri-care. When I asked her to call Tricare to figure out what was wrong, She said, "Skagit will not call insurance company, we already communicated with insurance company. You are responsible for this billing. " She told me to have Tricare contact Skagit or get the billing code by myself. I explained to her the staffs from Tricare cannot make outgoing call directly, but she kept saying no. I am sure they do billing hundreds everyday. Human make mistakes , but how she knows she is not wrong 100% for sure? I was refused to request for the review the bill , not willing to call insurance company. Tri-care staffs I called cannot make outgoing calls. If Skagit cannot help to solve this problem. Who would help? Basically, if they use wrong billing code, patients need to shut up and pay the whole bill?????

I had to go to urgent care for some confusing symptoms and had a really great experience. The staff…read morewere thorough and kind, without exception. I felt silly because it turned out not to be anything serious, but was treated with empathy, got good answers and left feeling reassured. Lisa Kohler was especially thoughtful, and I appreciated the quick follow up with a phone call to explain my lab results to me.