As far as a nursing home and assisted living center Josephine home is A+ rating. We have had our…read moreparents there for over 5 years. They started out in the 2 bedroom suites and then when mom passed, dad moved to a studio suite. He is in a wheelchair and needs assistance so that was all a very easy transition for him. If he later needs more care it is added and we know that he can go to the full care area later on. The thing I notice the most is that it doesn't have the terrible smells that other homes have. (The nursing home smell) That is important, cuz it means they are clean. We appreciate that. So we are happy to know that he's getting good care there. Especially with the COVID-19. They have been very careful and safe with the residents there. We can now schedule an appointment to see him outside for 30 minutes. That is nice.

I had THE BEST EXPERIENCE here! Even with isolation! Rehab floor... EVERYONE was beyond Lovely!…read more Social worker. Brion, went out of his way to help, as did every staff member. Friends for life! Kris, Nurse Megan, hskg Jill......too many to mention! The food people prepared me special eggs, salads....... cannot recommend them enough BTW..... I have been in 3 other rehabs and cannot say much of anything nice about them!

Finding the right memory care community for a loved one is never easy, but HomePlace at Burlington…read moreexceeded our expectations. From the moment we walked in, the environment felt calm, welcoming, and genuinely caring. The staff are knowledgeable, compassionate, and take the time to understand each resident as an individual, not just a diagnosis. What stood out most was the consistency. The community is clean, well maintained, and thoughtfully designed, but more importantly, the level of care never wavers. Every interaction has been met with patience, kindness, and professionalism. There is a balance here that is hard to find. Residents are supported with structure and safety while still being treated with dignity and respect. You can tell the team truly cares about quality of life. If you are navigating this decision for your family, HomePlace at Burlington is absolutely worth considering. It brings a real sense of peace of mind.

Cascade is a beautiful community with an amazing care team! Shout out to Beth in the sales team who…read moregoes above and beyond for her referral partners and families! She is very responsive, kind, and has empathy for her residents.

my work requires me to visit this facility frequently and I can honestly say they are among the…read morebest in the region in caring for their residents. The facility is clean and well staffed with happy staff members, and this is reflected by clean and happy residents. The nursing staff are superb, and know and meet their residents needs well; reaching out for additional support in a timely and appropriate manner. A safe place for your vulnerable loved one.

I was in this facility after a month long hospital stay involving a listeria infection. When I…read morearrived at life care I really couldn't walk because of all of the time I had spent in bed. In a few weeks their PT's had me walking around with no problems. The care in general was very good. The food was good, the facility was clean and well maintained. No complaints at all.

Mount Vernon Wa Life Care Center…read more I went to MVLCC after complications for an amputation with the idea that I would do a rehab stint there. These are my observations from a stay that ultimately was just under 8 weeks and included a state inspection where the state inspectors interviewed me. The Facility and My Room The facility serves 2 purposes, rehab, and long term residency. The facility is laid out nicely with a dining room adjacent to the kitchen, a day room to one side of the dining room and a centrally located activity room where groups could get together. The Gym and rehab rooms are at the far end of the building. There are a few nursing stations scattered down the central hallway. There is a dedicated shower room as none of the rooms seemed to have a shower in them, The Facility itself is dated and suffering from a lot of deferred maintenance they are playing catch up on. It needs paint, carpet, plumbing fixes here and there as well as some Hvac work.. I would expect the conditions to improve as they work the issues. My room was set up for 2 people and had 2 TVs but only 1 sink and shared a bathroom with the adjacent room. This wasn't too bad to deal with, but I might feel different if I was a woman sharing a bathroom with men in the connecting room. We did share the bathroom with women in the adjoining room for a short while. The gym and rehab room were what I was focused on and the equipment, while old, got the job done. The food was generally uninspiring, but they feed a lot of people 3 times a day so perhaps I need to ratchet my expectations down a bit. The kitchen staff also had to split meals between those residents eating in the dining room and those eating in their rooms so all in all, they did ok. There was limited consideration to doing diabetic options and I don't recall there being a dietician on staff. Now we get to talk about what made all of these shortcomings tolerable for me. The people on staff in Physical Therapy and the Occupational Therapy rooms were excellent and the one on one time they spend with you is tailored to what your individual health journey requires. I got stronger faster because of them and I can't say enough good things about them. Also, the CNAs, those non nurse caregivers, were great. Those that I interacted with took really good care and looked out for me, I owe them my thanks. But we need to consider that I was a low maintenance patient as I could do a lot of things for myself, others are not as lucky as I am and I noticed a distinct dropoff in care for those needing more help, and that's a shame. The Nurses I had were outstanding and made sure I was on time with my meds as well as doing a good job with wound care. One was also an amputee and walked me through some of my issues and that really helped. The Admin folks were really good at dealing with the insurance stuff as well as getting deliveries and mail to me. There was one particular bad apple among them but you just have to look beyond them So, would I go back there? If you are there for rehab, Yes, the good outweighs the bad and I can tell myself I can do anything for a month. If you are looking for long term care, I would ask them how they are doing on the deficiencies noted in their annual state inspection that occurred while I was there. Ask to see the report.

I was seen in the Island Hospital Emergency Room all morning and into the afternoon last week. In…read moreshort, the care I received was exceptional in quality, compassion, thoroughness and communication. I have a unique cardiac history and exhibited one sign of a heart attack. Thankfully, after testing it was determined I had not suffered a cardiac event, but the symptom I had was the offshoot of an upper respiratory virus. I genuinely appreciated the staff's care and the thorough process they went through to be sure there was nothing more serious going on. It was well worth it for my piece of mind at the very minimum. These are kind, compassionate professionals throughout the house, and they explained everything in lay person terms I could understand. Skagit County is so fortunate to have Island Hospital!!!

E.R. 69 y.o. Female arrives ambulatory at 12:40 on a Wednesday afternoon. ER is empty. Complaint is…read moreleft arm numbness; comes and goes, slight nausea. History of Chronic Heart Failure, pace maker and defibrillator, multiple heart surgeries for genetic heart disease. Gets checked in, has vitals taken and is told to return to the waiting area. Family comes in with a five year old under the weather. Didn't look terribly serious, he was ambulatory and moving around the waiting area. That family was followed by a young lady and her mother. No idea their concern or diagnosis. Both sets of patients were checked in and taken back to the treatment area before any one called me. In fact, after be waiting an hour I drove myself home. An hour and a half after later Island Hospital called to see if I was still in the waiting area. I told them I was not and that I won't attempt to use the ER Department again.