Outstanding service from Chuck's automotive. Two towing issues over the last year. Very…read moreprofessional and competent.

My partner and I got stuck up at Strawberry hot springs and Chuck literally saved our lives…read more He towed us out of the snow on one of the most treacherous roads I've ever been on and he stopped along the way down to help other drivers that were stuck. He had an amazing attitude and was truly so kind. If you're reading this Chuck thank you again!!!

Bad service and denial of wrongdoing. Brake noise coming from the rear on my 2016 Toyota Tundra…read more They said I need new front brakes. Bob's replaced front pads = $$. Noise still there. Two weeks later they said I need new back brakes and rotors = $$$. After one week, the truck started to vibrate upon braking. They said I heated up the discs going down a hill and now the discs are warped and needed replacement and It's all my fault?? Hmm, hadn't been driving on steep hills. I took it to another shop and they said yes, the discs are warped but it was from the inferior replacement parts Bob's Conoco installed on my Tundra. I'll spend my money elsewhere.

Always tries hard to fit me in and have my car back. Only place in town I'd go! Friendly and prompt…read morealong with honest.

Good service. Front desk had great customer service! Got me straight away. They checked everything…read moreand gave me a good report of all items checked afterwards.

Thank you for your awesome hospitality! Stopped in not even sure they were open, but yes, they…read morewere. The low tire pressure lights came on in my car after the winter's first chill. I asked for help, the guy came out with his gauges and filled them to the exact factory settings. NO CHARGE! Thanks again, for helping some tourists who just needed a little help. You guys ROCK!

Brake job for reasonable price. Repairs completed correctly…read moreand expeditiously. Exceptional customer service. Very communicative with updates. Will be my go to auto repair shop in the Boat.

We were in a pinch - flat tire on a holiday. We called and they were about to close. They stayed…read moreopen and not only plugged the tire but checked all others and adjusted properly. Super nice and fair pricing! If you are out of town and worried about getting assistance, please know we were treated very well and I am sure that you will be as well.

the edited-shortened edition. Purchased a used '13 Jeep GC @…read morea dealer in Denver last autumn and last friday I brought it to our local dealer to remove the snowtires, check the factory recalls and to have an oil-filter change (first one while in our possession of the vehicle). They were unable to remove oil pan drain plug and said the bolt head became "rounded" with repeated attempts and that the oil pan would need to be replaced at a subsequent visit & at a cost of $1400 (initially I was told over the phone 1400 and later was told between 1100-1400). I was told the ONLY alternative was to remove the oil pan but that I could contact the dealership conglomerate that last changed the oil in Boulder and/or that my auto insurance company might reimburse us for the necessary repair. I asked if the oil pan drain plug could be removed by some method or drilled out....No. When I picked up the vehicle, I reviewed the printed invoice (#1 - 01F: CHANGE OIL AND FILTER ON A GAS ENGINE Work performed by _____ COULDN'T PERFORM LOF. DRAIN PLUG WOLD NOT COME OUT. RECOMMENDED OIL PAN REPLACEMENT. CUSTOMER DECLINED and scheduled the earliest available return appt for the oil pan in two weeks. At home, I crawled under the vehicle to view the rounded drain plug bolt head and found the bolts on the skid plate didn't appear to have been touched (to remove the skid plate for better tool access like with a pipe wrench) and GOOGLE searched (rounded oil pan drain plug head). Monday, drove to Doc's Auto Clinic to discuss the use of pipe wrench after removal of the skid plate vs. an alternative method like an Irwin bolt grip socket and to schedule the next available appt. Doc reassured me that he couldn't recall having to replace an oil pan because of stuck-rounded oil pan drain plug. Yesterday (thursday) @ Doc's, the "rounded" drain plug did require two bolt grip sockets (first one cracked) for removal but didn't require removal of the skid plate. In their opinion a flush of the crankcase was not required, based on inspection of the drained oil (coincided with previous documentation of the oil changes/mileage on the Carfax when we purchased the car). They placed/gently torqued in a new magnetic drain plug (I had prepurchased @ auto parts store), replaced the filter and filled the crankcase with synthetic blend (my request) all for $60. Happily (relieved), my credit card payment and thank yous were accompanied by a couple of cold, six packs of assorted microbrews from Arctic Liquors and my assurance that both of our vehicles would now be serviced by Doc and his adept team. The four indiividuals that I had any contact with (@ Doc's) could not have been more professional, amiable, competent and confidence inspiring. Disclaimer-My only previous contact with any of the individuals at Doc's was with Doc during a group mtb trip to the Hillyard-Fowler-10th Mtn Div hut last summer. (On the drive home I did stop by the dealership to cancel the oil pan replacement appt, speak with the service manager about the experience-outcome and that we would no longer be bringing our vehicles to their service dept-previously 10 yr relationship with 4 vehicles).

1-Off is 1 and done! Stay far away from this family-owned rip-off joint. Asked, "How much is an…read moreoil change?" I was quoted that it would be between $125 - $150, depending on how many quarts of oil was needed. Okay, dropped my vehicle off the next day for an oil change. Picked it up later that afternoon, $285 said the girl at the desk. The owner/manager came out and gave me some BS reason why it was twice as much as quoted and twice as much as any oil change, I had ever done prior. Steer clear of this place for sure!

Literally called Mikes shop TOO early in AM and couldn't believe he picked up Xmas week. Had driven…read moremy wife's Jeep to Airport to get my grandson and noticed some shake. When I got out I checked tires and front right was cupping and very worn due to us not rotating tires consistently. My bad...My whole family grandkids visiting us and I was feeling sick about taking the chance with bad tires up front. I went to his shop to get his expert opinion and he said he was slammed with jobs. I think he saw how desperate I was he said he'd slip me in and rotated and balanced my wheels in 20 minutes! Said tires were in need of replacing soon but would suffice till after holidays! He saved the day and I'll be able to sleep knowing we are safer. Jeep ran smooth and true. It's the little things that make Great Service. We are truly grateful.

Called Mike at 415 on a Thursday about an oil leak and he got me in immediately ..& fixed the issue…read morein record time ! Funny , knowledgeable and lightning fast ! I will be returning to him for my vehicle needs. Thank you Mike !

Flew Into Steamboat Springs on Friday morning, FROM Sun City West, AZ. Called Big O in Craig, CO…read more30 minutes away, and at 2:30 PM got 4 all season tires purchased, mounted, balanced by 4:00 PM. DROVE THROUGH ROUGH WINTER CONDITIONS TO ARIZONA without any issues. Better price and than Canon City Big O. Fast, fair, efficient. I'll forever buy my truck tires from BIG O.

As Lisa H and I were traveling through Steamboat Springs, my poor car got a flat tire! We hobbled…read moreour way to the nearest gas station, aired the tire up, and asked where the nearest repair shop was. The attendant pointed us to Big O. And when you've got a flat a couple hundred miles away from home, you just want it fixed! So to Big O we went! The gentleman at the reception desk was very nice when we arrived and took my car straight away to be looked at. I was frantically adding in my head how much two new tires were going to cost me. C'est la vie, right? About 15 minutes after the little car was taken in, the reception desk associate came back to tell me that there was a screw in the tire, they had removed it, repaired the hole, and we would be ready to go. "How much?" "No charge." "Really?!?" "Yep, have a great trip, ladies." Thank you so much, Big O! I will be coming to your Denver locations in the future.

Jake was quick and very helpful at replacing my windshield wipers! It was a bonus that his son was…read morethere to chat with. Thanks guys!!

Jeremy is awesome! As is anyone else that has helped me over the years. Nice work! They make it…read moreeasy for quick repairs to my vehicle.

We needed to have satellite radio installed. These guys did it quickly and made it look very…read moreprofessional.

These guys were fantastic! While traveling across the country for six months I hit a terrible storm…read morein Yellowstone and my rhino awning was thrashed. After speaking with the operator and the manager I was able to order the parts and they were able to squeeze me in last minute. They delivered fantastic service and delivered quickly. They did a fantastic job and they were a pleasure to deal with. I highly recommend this business!