We have purchased our Xmas trees from Heidi and her crew for 6 years since moving to the area. They…read morepride themselves on being the sustainable and experts in their field. They do an awesome job at putting planters together and give great advice.

I got to meet Heidi myself! Her and her adorable dog Sunflower were a treat!…read more We needed recommendations for grass seed and they were very helpful! I'll add to this review once we have used the product- but as far as costumer service and variety of plants I'm so impressed! I love this place!

I had home Depot in Maple Grove replace my kitchen with new cabinets. The kitchen was cleaned and…read moretotally ready for their install. They assured me they could handle everything except for the hood installation which I had done by another professional that had to come back multiple times because of Home Depot's errors. I have been involved in dozens of kitchen remodels and I can tell you Home Depot and they're vendors failed multiple times on everything single thing they coordinated and were responsible for. Here's a small list of what went wrong: cabinet finish and size specifications, hardware workability and specifications, multiple site measurements, cabinet install, countertop install, plumbing install (flooding the room below because they didn't turn off the water line), trying to fix said flooding, backsplash install, caulking, electrical outlet moving multiple times, cabinet orders, multiple wrong material deliveries, multiple material retrieval and pickup without freight lists, door and drawer alignment, broken appliances, misalignment of cabinets, counters, and drawer pulls, ordering delays, cabinet parts still in my garage, multiple sets of cabinets filling up my house for months without picking up the extras, and weeks and months to return calls. It's now been over a year and it is not only still not corrected, they are not responding to my inquiries. I had to pay to eat out every meal for months because of their delays. Oh and by the way, the credit card with their name and logo on it, they claim no responsibility or control. Their incompetence cost me significantly and now they just won't even respond. I would never buy another install of anything from Home Depot, ever. This was the easiest of projects and they couldn't even handle that. Just say no to Home Depot.

I was surprised and impressed with all of the Home Depot crew that I interacted with regarding a…read moreflooring project. They were all super friendly and helpful. The installer Luke was a very hard worker and took the time to discuss options with the installation. Very pleased overall!

I adore the location and the top notch produce and local honey! But if you are going prepare to…read moremeet the Soup Nazi. Don't try to make pleasant Chit Chat or expect a friendly farm marm to help. I get a little anxiety before I go because I know I will choose wrong or not quickly enough or say the wrong thing. However, I can't grow enough tomatoes on my own for my canning needs and this place is my life line!!! And it's that time of year again - so I gotta toughen up.

Excellent selection of healthy plants with competitive pricing. Charming setting with chickens in a…read morefenced in area, and a friendly kitty sleeping in a patch of sun :)

Truly a hidden gem for the flower lover, this specialty shop features a mind numbing variety of…read moretropical orchids from tiny to grand, common to exotic and rare. Located in what was once rural Plymouth and now surrounded by McMansions the family owners really know their stuff when it comes to orchids. While they have limited walk-in hours (Friday 10-4) they do a large business with pick up delivery and wholesale. We popped in on a frigid January Friday shortly after they opened and interacted with the super friendly, and knowledgeable proprietor who is the 2nd generation running the biz. He was so generous

For the past week or so, I was looking to buy some orchids for my mother. I stopped at Menards,…read moreTarget, and Home Depot and found no luck and finally found this place. Although it was quite a drive away, I was extremely pleased with my visit here. There was a huge assortment of orchids, ranging from very small to huge, from bright, beautiful colors to more mild, gentle tones. They have many, many different breeds of orchids and clearly know how to grow and take care of them very well. I was looking for an orchid that was relatively easy to grow that wouldn't require too much attention. The worker showed me several different types of orchids that fit my preferences and also gave me very great detail and information on how to take care of them well. He was very passionate about what he did and I was glad to be able to support a store like this. The only thing that was a bit frustrating was that many of the plants did not have price tags so I had to consistently go up and ask him. You must also watch out for plants that have a red stick on them because those are not for sale and are just being kept in the greenhouse to breed. However, my trip here overall was a great experience and the whole staff was very friendly. I will definitely look forward to coming back here again if I ever want to purchase more orchids. On a side note, they also have an alpaca farm right outside their greenhouse and it was really cute to see!

I was very impressed with a customer consultant named Joe. He was the most attentive demonstrating…read morewillingness to help with a great persona. Joe provided several suggestions/ alternatives and it was very apparent he demonstrated and shared high quality expertise. Appreciated your advice Joe. Mary W.

Easy, complete landscaping resource and contractor supplier. Yard is set up to accommodate your…read morepersonal tour from boulders to flagstone; easy pick up, weigh, pay process. Very impressive.

Products here are great and I personally like the pick yourself model for the items you need. It…read morecan be a challenge to flag down a bobcat and have them take your stuff to get weighed, the guys in the yard could be more observant and not act like customers are bothering them to get through the checkout process. I recommend having an idea of what you're looking for. I didn't get a lot of help at the front counter when discussing my project, staff could be a little more accommodating for DIY and novice landscapers.

Staff was absolutely amazing. The guy in the yard was so tentative when we were selecting natural…read morepavers. Great quality, great value highly recommend.

On 8-18 I was at the Maple Grove store. I needed help getting a case of tile. A very kind gentleman…read moreby the name Kai helped me get, load onto the cart and load into my vehicle. He was professional and friendly! Keep it up Kai, it doesn't go unnoticed!!!!!!!

We had a great experience at Floor and Decor Maple Grove…read more We ordered our tile online as we already knew what we wanted and picked it out at one of the AZ locations. It is an easy process to pick up an online order. You don't need to go through the store to a register. You simply go to the pick up counter. The staff will help you load your vehicle as needed. We were traveling from 2 hours away and we arrived earlier than expected. When we arrived to the pick up door, we were greeted by Brayden who notified us that they still needed to grab the tile we ordered from a full crate so the tiles would be from the same tile lot versus us just grabbing tile boxes. We grabbed lunch and when we returned our order was ready. As Brayden and team started loading the tile into our SUV, they realized the weight of the tile is more weight than our vehicle can handle. We left half the order there and returned the next day to pick up the other half of the order. Day two pick up was a positive experience with the staff as well.

Absolute worst customer service experience I have ever had. The furniture is lovely, but the high…read moreprice is not worth the nightmare of dealing with the staff once you've made your purchase. I ordered a sofa that was delayed over 8 months (a combination of covid delays and my order being lost somewhere between the store and the manufacturer), but that is not what was so disappointing. The staff never proactively called me - I had to call multiple times each month to follow up on my order and was only told to "be patient." There never seemed to be a sense of urgency to try and find out what was actually going on with my order. Then, when I expressed my frustration with the sales team after the wrong item was delivered (after 7.5 months of waiting), they were defensive, angry, and accused me of calling them liars. Will not ever be shopping with them again and I have already warned my friends and family members away from them.

I stopped into the store looking for some chairs, the sales woman was friendly and knowledgeable,…read moreshe found exactly what I wanted,great customer service,I will definitely buy them from the store! I loved all he custom choices.All the furniture had a high end design look,without the markup!

Sump pump died and I was in a jam. Called and Andy got me a…read moreplumber within 2 hrs. Brian was lovely, incredibly kind & it was resolved immediately (less than 30 minutes). Honestly, incredible customer service & so fast!! Repeat customer for sure!

l moved to Plymouth about 1 yr ago. I have needed things from plumbing services ,lamp repair parts…read morenut and bolts and many other things. Every time I walk in the door I'm given a friendly greeting and haven"t even figured out the store layout because the person helping me walks right to the item I need. I would Highly recommend this business.I have even sent my wife for things and she came home with the right stuff.

They have a ton of plants for outside. Not a lot of trending houseplants. Where are the Hoya and…read moreanthurium? I haven't even seen a ring of fire or any "trendy" houseplants . I have not even seen a pink princess or white knight or anything like that here.

I am still waiting for the follow-up call and visit for the water feature that was installed and…read morehas been malfunctioning since installation. I was promised a follow-up call and visit on 8/15/25. I paid over 12K for the water feature. My advice for the installation of a water feature, go with a component landscaping company that honor their product and word.