I looked at 4 different brands of spas and found Hot Springs spa to be the best tub out there …read more No chemicals , just salt water. Sales people were very helpful

A wonderful family owned company who truly cares about their customers health and wellness.read more

They never answer the phone or respond. I emailed their form 3 times and called them another three…read moretimes and even left two messages. No response. What a joke.

I bought a hot tub from this company about 15 months ago. the way they respond publicly, to their…read morecustomers reviews online (specifically the ones who had a bad experience), tells you everything you need to know about the experience you will have with them, should you be so brave as to buy there.

Move over PoolWerx (former Performance Pool & Spa), there is a new pool sheriff in town…read more First year, using their services and they have been great. Their prices are hard to beat and the service is absolutely stellar. Had them perform multiple services this year and they were very prompt with communication, scheduling and then getting the work done. I would highly recommend them anyone who owns a pool. P.S. - they have a weekly chemical program for which the cost is very comparable to essentially if you were buying chemicals from a store yourself!

From the owner: Sparkle Pool is a local, family-owned swimming pool and hot tub service serving the metro area. Our…read morestunning showroom is conveniently located, and our experienced staff is dedicated to providing our customers with the best products and services the industry has to offer. Looking to transform your backyard? We specialize in custom in-ground pools, from design to installation, as well as liner replacements, auto cover replacements, and essential pool maintenance and repair services to keep your pool in top shape. We also offer professional pool chemical service, ensuring your water stays balanced and safe all season long. We're also your go-to destination for hot tubs, featuring the luxurious Caldera Spas line. Whether you're in the market for a new spa, need hot tub repairs, or are looking for filters, covers, chemicals, and accessories, we have everything you need to keep your spa running smoothly. Beyond pools and hot tubs, we offer above-ground pools, swim spas, Polaris and Dolphin pool cleaners, pool toys, skimmer and pump baskets, and all the necessary chemical supplies to maintain crystal-clear water. No matter your backyard vision, our team is here to help make it a reality. Stop in today and let us create your perfect backyard paradise!

This place has been amazing. My family got a pool this summer and we have been having problems with…read morethe water and keeping it clear and chemicals balanced. My wife has been going there to test our water and they have been incredibly helpful, especially a gentleman named Michael and other female employee that my wife doesn't remember her name right now. They have been giving advice and explaining how to put chemicals in the pool and we are finally almost ready to go! Thank you Poolwerx for all your help!

Hands down-superb customer service. Elyse was knowledgeable, flexible with her schedule and…read morepunctual when it counted. She called us back before any other pool store, and was able to guide us step-by-step- even coming to our house. I could not say enough about our experience. I will continue to go to this location in particular because when you invest in a spa and pool, you need people who know what they are doing and you can trust.

I replaced a 19 year old Jacuzzi with a Hot Springs. Despite the expense of converting my previous…read more50 amp wiring to a 20 and 30 amp GFI breaker (if you have to ask, you can't afford it), I have been delighted! The water has been soft and the salt system seems to dry my skin less. Can't be happier!

We purchased a Hottub from Hot springs in the Woodbury location and had nothing but great service…read morethe entire time. We had a difficult remodeling project involving many parties and the Hot Springs team was by far the best one to work with. Markas and Keo were very flexible with our ordering and scheduling process to ensure it got done on our schedule. Their installation/service team were top notch. The Joshes and Janvirer were a huge help and went above and beyond to ensure everything was perfect for the install and getting the tub functional. I highly recommend Hot Spring Spas for your new Hottub!

I just started using Northern Pool & Spa pool cleaning services this summer and so far so good! I…read morehad an issue with algae which is why I initially called for help. Steve was able to get rid of it within a couple of weeks and things have been great ever since! I have a lot more free time to enjoy my pool on the weekends now! I'm looking forward to next summer already! Thanks Northern Pool & Spa!

From the owner: We specialize in weekly pool treatments weekly cleanings,bi weekly Cleanings,Repairs and much more.read more

Customer Service is shitty. Warranty work was to take place today and asked when they were going…read moreto come since no one showed up. I got a text back: "It kind of poured rain for most of the day. Maybe you don't work outside. I'll get back to you on when I'll get there" This company can F themselves!

Joe the owner is a piece of work. They "opened" my pool, took the cover off, and "opened" pool…read morewhich consisted of taking the mesh cover off and taking plugs out. Not turning on the pump, the heater, nothing. $353.00. AND left a plug in that auto fills the pool, causing it to keep pushing water through, which caused a hard water stain of a 6x8 area of my concrete. The water treatment couldn't keep up with the amount of water it was trying to push through, because the plug was left in! Joe tried to blame me, saying the couldn't see the plugs because it was swampy, which was total untrue, it wasnt merky at all for the first 12 inches of the pool and they sure didn't have problems taking out the others. They missed it, didnt know what it was due to inexperience. The problem: inexperienced workers that have clue about high end pools. He is selling the company, probably because he can't keep workers. He shouted at me saying "I will write the bill off (because I said I am not paying until you get rid of the 5x8 stain on my concrete) but we will not service you anymore". I didn't call for their service anyway, my pool guy chose to contract it out because he was busy, I would never want them back!