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    Ridge Jennifer M MD

    2.0 (1 review)

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    3 years ago

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    The Dermatology Group

    The Dermatology Group

    3.5(2 reviews)
    8.2 mi

    This place is awful. I made my son an appointment online and got the email confirming the…read moreappointment at 8:40 the next day. Got to the office at 8:25, assuming they were open already and since my son was a new patient I wanted to make sure we got everything taken care of. Door is locked, go back to the car and check online, they open at 8:30. Fine, no big deal. 8:32 comes, get out of the car again, door is still locked. Our appointment is in 8 minutes. So we stand outside, in the 27 degree weather and proceed to wait another 3 minutes before the receptionist pulls. She sees we have been standing there, no apology or anything for clearly being late. We get in the office, it takes another 5 minutes for her computer to get up and running. She checks us in. Then, we continue to wait for almost 10 additional minutes. She calls me back up to the desk and says "did you book your appointment online?" I said yes. She says "well it's my boss' fault, but the provider can't see you because she only sees children 9 and up. It's my boss' fault." I ask if there is another provider that sees children younger than 9. She says yes but we can't be seen until Thursday. And again tells me this is her boss' fault. No apology or anything, just interested in blaming her boss. First off, how completely UNPROFESSIONAL to respond that way. Second, overall horrible experience. I will never come back here.

    Amazing practice and an amazing provider!!! Katie addressed all of my concerns and provided…read moreexplanations to all my diagnosis and questions. 10/10 recommend.

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    The Dermatology Group - The Dermatology Group is a leading dermatology clinic in Springboro, OH. We offer a wide range of skin care services, includi...

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    The Dermatology Group is a leading dermatology clinic in Springboro, OH. We offer a wide range of skin care services, includi...

    Comprehensive Dermatology - Dr. Jennifer Ridge

    Comprehensive Dermatology

    2.3(12 reviews)
    0.0 mi
    Established in 1995
    Free estimates

    Please make sure that the front desk receptionists double-check the date they're scheduling your…read moreappointment for. The first time I came here, the receptionist loudly announced that I had come in two months early for an appointment. Come to find out, the receptionist who scheduled my appointment had told me (multiple times) that my appointment was in December when she had actually meant to say February! They couldn't (or at least refused to) squeeze me in, and I had to wait two more months to be seen. Extremely embarrassing and wasteful of everyone's time. That should have been my sign to cancel and be seen elsewhere. My real appointment finally arrived, and I came in to have a few painful moles checked out and removed, only to be told that my insurance would not cover the removal regardless of pain. This is odd because they accepted the same insurance when my mother visited the week prior for the same thing, and insurance covered her removal without a fuss! The doctor hardly even glanced at the areas I complained about, ignored several of my questions, and seemed irritated when I still requested to have them removed. Heads up, they only remove THREE moles at once, all for the low price of nearly $500. Good luck if you have more than three that are hurting you, you're doomed to come back and perform this shameful, expensive rat race with them again. The nurse poorly bandaged the removal spots and even put the sticky part of the bandaid on one of the open wounds. Within 30 minutes of leaving, one of the removals on my chest had bled through both the bandage and my shirt, and my entire torso was absolutely covered in blood! For as much as they charge, you would think you'd be at least guaranteed not to go home looking like you've just fled a crime scene. Heed the warnings! Coming here means you might be publicly embarrassed, have your time wasted, and pay good money for lousy service. Exhaust all other options before coming here!

    Unprofessional receptionist! I called to make an appointment…read morefor my daughter. The receptionist was not professional at all. Extremely rude with every question she had to ask me. I apologized to her that I should have had my insurance card on hand before I called but her getting rude and upset was not necessary. Then she found out we are new patients and said " well We can't even get you in until February anyway" Terrible experience and we will never attempt this office again!

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    Comprehensive Dermatology - Melissa Dutra, PA-C

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    Melissa Dutra, PA-C

    Jan Fu, MD, PhD, FAAD

    Jan Fu, MD, PhD, FAAD

    3.1(7 reviews)
    10.9 mi

    I went to Dr. Fu for the first time when I was 15 years old. I had an infection that resulted from…read morean eyebrow piercing. She treated it quickly and effectively and I was impressed. So ten years later when I was experiencing some discomfort with a cartilage piercing, I returned to her office. COMPLETELY different experience. Both Dr. Greenfield and Dr. Fu made outrageously dangerous calls on how to treat my "infection." After giving it a once over and never having a culture sent out for testing, Dr. Greenfield said I had such a serious infection that I would have to have nurses come to my home and give me intravenous drugs through a port that I would have to have put in my chest. I thought this was extreme, so I went to Dr. Fu for a second opinion. She seemed very surprised by both the diagnosis and the fact that nothing had been swabbed and tested. So at first, I was relieved. But then, she herself never took a sample for testing! She never even LOOKED at my ear! All of her guesses were done from across the room without ever even examining me. She put me on a string of antibiotics and steroid creams to kill the infection, and when nothing changed--except me having such a strong reaction to them that I vomited on the side of the highway and was having trouble breathing--she said that I must have been allergic to the type of metal and would have to take them out. Not only is taking the jewelry out when there is an infection present against every bit of professional advice out there--because the hole will close up and not allow the wound to drain--but her assumption that I was allergic also didn't make sense. It was the same type of metal I'd been wearing for ten years everywhere else. I knew it was time to leave when Dr. Fu said I could "make a statement some other way." What statement? I just liked the way it looked. I couldn't believe that she would be so judgmental. So after all that, I went to another doctor who actually sent out for lab testing and did a close examination of my ear. He said it never was infected! Turns out all I needed was some sea salt soaks and antibacterial soap, and the mild swelling went down! I would NEVER go to Dr. Fu or Dr. Greenfield again. And if you value reasoned, objective thinking in your dermatologist, I suggest you avoid them as well.

    I did not appreciate my experience with this doctor. I had been a patient for a few years and did…read morenot enjoy her lack of compassion. I had an intense mole removal procedure during which she left in the middle of the procedure to go get a glass of water. I was left in the room with a hole in my chest while listening to the assistant complain about not getting her lunch break. After my procedure healed, I was left with a giant scare that other dermatologists said was unacceptable.

    Ridge Jennifer M MD - dermatology - Updated June 2026

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