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    Alstat Wood Products

    3.0 (2 reviews)

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    Brady Voelker Mulch and Firewood

    Brady Voelker Mulch and Firewood

    (2 reviews)

    I really hate to leave a negative review for a small family-owned business. However, at this point,…read moreI feel like I need to. I will start off by saying we used this company in 2015 and 2016 without any issue. The firewood was great quality and they delivered and stacked. We were very happy and even recommended them to several friends. On October 8 of this year, I contacted Mr. Brady Voelker and spoke with him and his wife Julie about wanting a 1/2 a cord of wood. I explained that we still had some left over from last year and said I thought we could probably make due with 1/4, but my husband still wanted a 1/2. I was quoted $140 and they said they would deliver on the next Wednesday. I wasn't going to be home, but said I would leave a check for them. On Wednesday, I arrived home to find less firewood than I expected. I thought perhaps there was a misunderstanding and they had quoted and delivered 1/4 of a cord based on our conversation. I immediately called and left a message just to see if there was a miscommunication. And if I had only paid for 1/4, then all was fine. But, I just wasn't sure. I was fairly certain they had quoted the price for 1/2 a cord. They never returned the call. Over the next week, I called and left 3 or 4 messages that went unreturned. I did some research about how much wood I should actually have. From what I understand, a 1/2 a cord is 64 cubic feet. We already had about 9 cubic feet left over from last winter on our porch. The pile now measures 46.5 cubic feet, meaning we only got about 37 cubic feet delivered. We were definitely shorted if it was supposed to be a 1/2 a cord. Since they weren't returning my calls, I wasn't certain if I had paid for 1/4 or 1/2. I tried calling from a different number. They answered right away. I asked, anonymously, how much they charge for 1/2 a cord. She quoted $140. So, I then explained who I was and that I was afraid that not enough firewood had been delivered. She told me she would have Brady call me as soon as he got home. He never called. I have left numerous messages and have sent private messages through social media with no response. I gave them the benefit of the doubt that there was a miscommunication at first. But, after their avoidance to make this situation right, I now know that they took my money and did not deliver what was promised. Avoid them as they are not concerned with good business practices.

    Brady has been delivering firewood to us for about 10 years. Nice man, honest and we are happy…read morewith his service. Firewood has always been good and we are happy with his pricing, very competitive. So convenient, delivers to your home and he will stack if you would like. I would recommend his services.

    Alstat Wood Products - firewood - Updated July 2026

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