Good explanation of window e-coating. Helpful during ordering. Ordered windows, which arrived in a…read morecouple weeks. Window installation was quick. They made it look easy. No water in the house despite an ongoing sprinkle.

Called and talked to Saddler the day before. He stated he would come the next day no problem. Never…read moreshowed up or return phone calls! Left Texts and phone messages .. Never received a response. Stayed home all day..what a waste of time. If I could leave a -* I would.

I used this business 5 years ago for 17 windows and I had a great experience. Their estimates are…read morevery detailed and are emailed over right away. The communication with them was also great. I just got 2 more windows and one sliding glass door replaced last week and they once again delivered great service and product! I can't recommend them enough!

I have repeated problems with 3 windows that were replaced some years back, they have had to be…read morereplaced twice because they were put in backwards. The wood around them is now warping, apparently the installer caulked in the peephole. Again, 2 kids came out, changed out bottom peephole, used a ton of caulking and actually took the liberty to cut the wood out in odd little squares. I have been trying to get them back to fix the mess for weeks. The guy I have talked to is arrogant and condescending. Such a bad experience with Homestar, Milgards windows are great, Homestar installation, etc is not. At 71, I do not deserve to be treated like this, sick to my stomach, just hire some competent help and remember who you are working for, the customer.​​​​​​​

I made the mistake of signing with someone who rang my doorbell and reminded me of how old and…read moreawful our windows were, and they needed to be replaced. I think I did it out of guilt, but the next day felt terrible. Fortunately, I was able to void the contract and do a search for a better window company. I found it. Alpine Exteriors was by far the best choice. From start to finish, the process was simple, and we have nine great new windows! When we can afford to do the rest, we will definitely go with Hiram Molloy and Alpine Exteriors again.

Hiram is a great guy, and very trustworthy. Fantastic windows, great service, appreciated the…read moreprice and the responsiveness. Took a long time to get the windows but probably had more to do with the manufacturer. Would work with Hiram again!

Russ helped my daughter with some repairs on her townhouse. She reports that he was kind, funny,…read morehonest, and that his fees were reasonable. He even gave some advice to her on how to do some simple repairs herself if she wants. He got the repairs done that she needed, and she will definitely reach out to him again in the future when needed. He definitely earned five stars!

Russ and his son do fantastic work; they're responsive and they work fast. As others have noted,…read morethis isn't the least expensive service around by a long shot, but you really do get what you pay for here!

I had a window replaced through 5 Star Windows and Doors, and the overall experience was very…read morefrustrating. I first called in late June, got a quote, and completed the paperwork the same day. It took a while for someone to come measure, but when he did, he was polite and efficient. After that, communication was poor--I had to call for updates multiple times, and when I was told I would get a call back, it never happened. My install was scheduled for August 1st. I took time off work and waited during the scheduled window (9:30-10:30), but no one showed up. When I called, I was told the scheduler was out sick and the crew had a flat tire. I'm not sure when or if I would have been notified if I hadn't called. They asked to reschedule for the next morning, but again showed up late, at 10:20, and the crew seemed unfamiliar with my job. Payment was another frustration. They don't encourage card payments (extra fee), so I paid nearly $700 by check. One of the installers folded it up and stuck it in his pocket, which felt very unprofessional. It then took a week for them to cash it. Even after installation, when they called to follow up, they couldn't answer my questions and again didn't return my call as promised. The window itself looks okay, but it didn't really fix the main issue I was hoping to resolve. Overall, the process was stressful, communication was unreliable, and I would not recommend this company. The staff I interacted with were generally polite, but the lack of professionalism and follow-through made this a very poor experience.

Had a great experience with 5 Star Windows and Doors! Eric made the process easy, and Riley,…read moreTaydon, and Britt did an excellent job with the installation. Professional, efficient, and detail-oriented. The windows look amazing. Highly recommend!

Needed a new roof especially after March wind storm. Bighorn was polite, on time, explained…read moreeverything, and beat all other bids by 25%. I was so tired of being ghosted by other companies even after they contacted me. Bighorn came out with satellite photo measurements in hand, inspected the roof, and gave me a bid in 48 hours with an itemized contract. Could not recommend them more. Jonathan for the pre-job estimate and Nate for the post job inspection and final job site clean up were the best. Note to some of the bigger companies who acted like they were doing you a favor by just talking to you. Don't bad mouth your competition, not professional. Steve M

Bighorn did a great job with our total roof redo plus some plywood in spots. Jaxan kept us informed…read moreof the ongoing process well and in a timely manner. I would recommend this company for sure.