Horrible management and office staff. These people will try to scam you out of any money they can when you move out. Stayed for 3 years and never once was late on rent, caused an issue and took care of the place meticulously but they silently added charges a month after we moved out and not once sent a letter, email or phone call to address it. STAY AWAY- Many better options just down the road from this overpriced and underwhelming apartment. These people really are a POS company. read more

Alta Surf Apts - Apartments Near Me - Myrtle Beach, South Carolina

If I can give zero stars, I would ... believe the reviews RUN FROM THIS PLASE ITS THE WORST APARTMENTS I HAVE EVER LIVED AT HANDS DOWN Believe the reviews at first is place seems great, but things go downhill very fast . My AC goes out every month ... and the carpet STAYS MOLDY it's never been changed. Parking is very scarce and they will tow your guest if your not parked in a guest parking space And they seem to do everything to keep your deposit, including making up fictional repairs to keep your deposit. The apartment itself is very nice and a very good location but This is by far the worst apartment I have ever had to live at seriously it's not even close.... Whoever owns this complex certainly does not care about its occupants at all. read more

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Best place I've lived since moving to Myrtle Beach. Management and maintenance staff are awesom

If I could give this apartment complex negative stars I would. I can't even begin to tell you how much I hate this place, the people who work there, and cooperate. When I tell you they are not about the people that live there, I mean It. You wonder why there's so many empty apartments? I don't. All they care about is your money and they will suck you dry until they get it. They lie straight to your face about anything and everything, they take away options from you that we're given in writing, their maintenance men leave your lights on after their done fixing something. You need to park after work at 5? Get ready to walk 8 miles. You want visitors? Good luck, there maybe 10 visitors spots total in the entire complex and 90% of the time there taken by residents since there's not enough parking in general. Also, your friend comes over and stays late and parks in a regular spot and not a visitor spot for max 3 hours, their getting towed. My fellow residents were amazing, and we all had something in common. We couldn't wait to get out of our lease. Pool area's beautiful, dog park is dull...literally and area to run with poop that hasn't been picked up in over a year, lounge room cool idea, fitness room probably the oldest equipment I've ever seen (I almost broke my face on a treadmill). They could use some updating. Sugar on top, at the end of your lease they will do anything to hold that security deposit because their blood sucking vampires and then make up repairs just to charge you, if you cleaned your apartment in bleach It still wasn't enough cause they'll charge you for that too. Alta surf is the worst apartment complex in South Carolina. If you take anything from this, do not rent there. Other then that if you like the sweet ambiance of shootings, really shitty staff members, and a corporation who could care less if you're breathing. This is the place for you!!! read more

The apartments are great. We have a large, swimming pool, fitness area with top-of-the-line exercise equipment, barbecue grills, a free car wash, pet bathing station, dog park and a large clubhouse that can be used for personal special events and parties. Pet friendly! The grounds are kept up with weekly landscaping and daily cleaning. Our community is located in a beautiful area close to gorgeous Myrtle Beach and the best entertainment, amusements and dining that Myrtle Beach has to offer. read more

This is so late but I'm writing it anyway. I lived at Alta Surf back in 2011 (if memory serves me correctly). It was my friend, girlfriend, and I that moved in together sharing a 2 bedroom 2 bath place. The place was nice, really nice in fact for the price. We lived on the 3rd floor which sucked but whatever, I knew that. The troubles started when the electrical outlets on an entire wall of the apartment didn't work. From the dining area all the way to the sun room. Couldn't plug anything into the outlets. We had to run extension cords and daisy chain power strips to get power over there. I went into the office to request maintenance, the first they sent someone out he said the wall wouldn't "support" such a huge power draw. So I asked..."why can the other wall support it then?" I mean, a TV and 2 computers isn't "huge" imo. Well it wasn't fixed so I went back and told them I needed it fixed. They sent someone else who fixed it, finally after about a month. They had this policy of "if your maintenance issue isn't fixed in so many days we'll deduct X amount from your rent." Yeah right, that shit didn't happen. The next thing was the AC went out multiple times during the summer. EVERY SINGLE TIME the maintenance man was PISSED. He was pretty rude, like I fucked the AC up on purpose, yeah because I want to live in a sauna. Apparently there was some problem with a nut inside the thing coming loose. He tried to show me how to open the thing up to fix it. How about no, how about I call you to do your job..you know, the one you're paid to do? The other thing is their shady practices upon move out. I moved to Texas with my girlfriend and my roommate was left to finalize everything with the apartment. There really shouldn't be anything left to do, you pay the last months rent and leave the place clean, right? Nope. Aparently, the apartment wasn't left clean enough for them so they wanted to charge $450 for something. Well instead of letting us know they just sent the damn thing to collections. No phone call. No email. No letter (could've sent it to the apartment address, forwarding was set up). The collections people call and say I owe them $450 for Alta Surf, I ask them to show me what for, they don't have any pictures or anything. Guess who took pictures before they left? My roommate did, that's who. Guess who isn't getting $450? The "debt" collectors, that's who. You people need to stop with you shitty practices seriously. If there is a problem you need to give people at LEAST 30 days to comply or dispute your accusations. You also need to itemize ANY and ALL repairs, cleans, or modifications done when tenants leave. Just because tenants don't walk through a place with you at the end of the lease doesn't give you licenses to charge them for whatever the hell you want. Especially not without proof! Granted, things could be totally different now, I lived there a long time ago. read more

Do not move here is you ever want guests to visit you. Very very very limited number of visitor parking spaces and super quick to tow. They will tow you even if all visitor spaces are taken and you park at the office with a note. Avoid this place. read more

Have not moved yet but I will say that the leasing office is incredible excellent customer service and support. They have gone out of the way to help me through my move especially MELISSA she is fantastic and caring. The grounds are well maintained outside building's are clean and the big plus you can walk to several stores including the supermarket. The apartment prices are very affordable priced and I was paying over a 1000.00 a month for nothing at my last apartment. Here I am paying less and have a garage for my car plus a ton of amenities. read more

Apartments are great....at first. Then things start breaking down. They won't fix them. They never replace carpet and or clean them. Mosquitoes are EVERYWHERE!!!!! You're literally attacked out here. They never have it sprayed. You pay so much only for the manicured property. The apartments are just above basic. We don't even have granite counter tops and we are paying upwards of 12 hundred. read more

Worst management I have ever experienced. They lack professionalism and or experience. They are vulchers. I lived there for five years and heard complaints from former residents I became friendly with several neighbors they were charged excessively for normal wear and tear of the carpeting ,improper spackeling ,painting ,cleaning etc. They claimed small trivia issues to glom your security deposit. It wasn't until I moved they pulled the same trick with me. You can pretty much kiss your security deposit goodbye. In addition I received numerous harassing letters while living there on my door threatening penalties for erronous claims of not picking up after my pet (with no proof or witness or fact checking) I always picked up. My small Chihuahua was disabled I had to carry her BC she could hardly walk and got letters claiming i walked her without a leash . More threatening warning letters left on my door. Don't walk away from this complex my suggestion is RUN. Find another place to hang your hat. read more

Worst place I've ever lived. Where To even begin. If you want family and or friends to visit good luck if they own a vehicle because there's never enough visitor parking spots. And there's not enough resident spots either. One time I had to walk 5 minutes in a hurricane, pouring rain to get to my apartment because there was no parking anywhere close to my building when I was off of work. Don't leave your garbage outside the door for more then five minutes, they'll fine you when you didn't ask them to take your shit for you. Management is the worst and most unprofessional I've ever seen and they're all stuck up snobby bitches that are sooo money hungry they'll hit you with any ridiculous fine they can so that explains a little itself. If you hate bugs this place will be your worst nightmare. They don't spray the breezeways, so just walking up to your apartment you'll be attacked by bugs and spiders. My building had a tree just filled with about 10 plus spiders. Scary as crap I wanted to cry. Once a huge big that looks like a spider kind of that flys was guarding my door so I couldn't even unlock it and it was terrifying. If you get a balcony the screen doesn't protect you from bugs and spider webs and wasps all the time. Moral of the story DO NOT MOVE HERE. worst place ever. I'm so happy I finally got out. read more

Great apartments and the colors are so cute! Dogs are welcome and they have waste garbages available! Took a tour with Janee and she made me want to move in immediately, phenomenal lady. What a lovely place. read more

I absolutely love living at Alta Surf Apartments! The property looks the exact same now from when I moved in over a year ago. That goes for my apartment as well. Nothing is falling apart and I'm just as impressed with the quality from the day I moved in. The amenities are such a life saver too. Thanks to the Alta Surf pup wash my puppy dog is always smelling clean! The location is great and super close to where I work and most importantly the beach! I highly recommend Alta Surf, the staff is super nice and helpful too! read more

Club house is nice, grounds are clean, here is the catch. If you use the pool and invite family alta surf will tell them to leave, only allowed 2 people. They actually told my family and I to leave and go home, it was my mom, sister, and 2 younger brothers. If you plan on moving out before your lease it will cost around 3,800 dollars. Yes that is correct around 3,800, and then expect a bill for 200.00 dollars 2 months after you leave for damaged property you did not damage. And don't be late with rent or it's another 130.00 or so dollars. Living at alta surf is a great way to have your money legally stolen from you. I sincerely do not recommend moving here, always felt bothered by staff and uncomfortable. I never felt I was treated like a resident of alta surf, which meant a lot to my wife and I, always like an outsider. read more

Okay I lived here almost a year and have to say that the grounds are kept nicely. The pool is somewhat clean you have a fair share of snakes slithering around especially copper heads. The apartment walls are weak you can hear your neighbors having sex and playing music. Also if you need to complain about it don't bother with management they tell you to call the police for everything. But they do enforce leaving a garbage bag in the hallway and you have stray cats everywhere with cat poop even in the hallway. The worse that I did not realize was that the dumpster is at the entrance of the complex and it does smell in the heat and has over flowed. People who own homes and construction companies save on garbage. That is because they come and use the dumpster while the residents pay for it. Not a bad deal!!! Management knows about it and says it's no big deal but send out notifications to tenants not to dump certain things or else. They have security cameras so if something happens on the outside or by the pool there is no proof. I found out especially if you have pets they will make you pay for the carpet cleaning and defleaing even though you pay 300.00 a pet. Then you have to watch if they try and get you to pay for a new rug make sure you get proof it was a new rug to start with not one that has been there for years. You will be charged for everything they touch up and I heard it gets really expensive. People make fake complaints against residents thinking they can break their lease. Like one lady her new home was finished being built and decided after being friendly with me tell management that I am stalking her. She is a old woman and just finished telling me how her boyfriend and another friend are living in her new house and she can't because her lease isn't up. The other tenants called her on it and she just moved out. They do have late nights at the pool where there has been skinny dipping and the cops showing up for the craziness. But most of all don't get on the bad side of management by making complaints they will not renew your lease. They do not evict residents that are a danger to others or have someone that lives with them that the police keep coming around looking for all the time. So tread lightly and also the mosquitoes are insane here since it's swamp land you get eaten all and can't even walk your dog at night. Enjoy read more

My wife and I were there for 3 years. At first it was quiet and nice. Then they put in the shopping center. To each its own. Area: Sirens EVERY night, from the highway or the retirement home at the end of the street. Compound: Nice to look at, trash easy to dump at the entrance of the community. Buildings: You can hear your neighbors talk in the apartment next to you. And hear and feel the TV from below. Our A/C unit would gurgle when running. (The maintenance people could not fix it). Staff: Friendly and Very Professional. They follow the letter of the contract, with little or no leeway. Make absolute sure you get EVERYTHING in writing. They might tell you they will do something, but busy people forget things. My wife and I found out to our detriment of almost $1400. For the most part there were no problems living there. There were the usual community challenges, an accidental shotgun discharge in the apartment below us. A shooting involving a drug deal/break in gone bad. That was with the old management company. A new one came in, Eller Living. Most of the old staff either left or was terminated. Before we left, there was a continuous presence of law enforcement in the area. read more

Let me give any family with kids a HUGE warning stay as far away from Alta Surf apartments as you can!!!! Not kid friendly at all! I live there for 6 months and have a 10 year old son. About 3 weeks after we moved in everyone in the complex received 7 pages front and back of NEW RULES. Rules included Kids cant play in the grass and couldnt play in grass around pool. Bikes, sckateboards, skooters are not allowed ANYWHERE ON PROPERTY. My son stayed in his room all summer because he was unable to do anything outside at Alta Surf where we lived. Couldnt wait to get out of this place it was horrible! Had another friend that lived there with 2 daughters the same age as my son and they got the heck out of there after 6 months for the same reason! She said her girls were miserable living there! Also I have never lived anywhere where you can actually hear your neighbor snoring in the bedroom next to yours! You hear everything. Very cheaply made apartments! The ladies in the office are very shady. Nice when you sign the lease then after that down hill!!! On another website they responded to this and LIED!!!!! Said kids just weren't allowed to ride bikes ,skateboards etc around the pool area. Such LIARS! The rules WHICH I DIDNT SIGN said not allowed ANYWHERE ON THE PROPERTY! Trust me do yourself a favor and go elsewhere. This place is a nightmare!!! read more