Altera Construction

(198 reviews)

I reached out to MDM back in early 2025 and met with Mike right away so he could look at my…read moreproperty and walk me through what my wife and I wanted for our project. Throughout the entire process, Mike was very professional and the level of expertise he exhibited was obvious. Before Mike, I had met with 3 other contractors to compare services and quotes but what sealed the deal for me was the 3D render service Mike offered. It was affordable and it would be free if you end up going with MDM for your remodel. Mike was able to get the renderings to me very quickly and made adjustments whenever we wanted to change something. Seeing the details of the renderings really brought what we were envisioning to life and helped with the design process. Fast forward to beginning of demo/construction, Mike's employees were impressively fast and efficient at their jobs, but what really impressed me was how clean they kept our property after each day of work. And that stated true throughout the entire process of our 7 month renovation. During construction, if there were any last minute changes, Mike would always try to cater to our needs whenever possible. Even if subcontractors made mistakes with anything, Mike would make sure it is fixed and perfect right away. Keep in mind, you can't rely on Mike for everything (as much as you might want to). You really do have to do your research (in terms of design, finishing materials, sourcing those materials, and getting them delivered on time) and know exactly what you want and how you want it, that way, Mike can plan and put into action what needs to be done. After this entire process, we are extremely happy we got this project completed with MDM. What really sets them apart is the quality of work, dependability, and the great people that work for MDM. Shoutout to Mario! They really respected our home and were very considerate of us during construction. Even after everything was finished, they guaranteed that they would come back and fix anything that needed fixing. Cannot recommend them enough if you want to improve or build your new home!

We had a great experience with MDM Remodeling on our downstairs, so we hired them again for our…read moreupstairs guest bathroom and they delivered again. Shawn was easy to reach, responsive, and great to work with throughout the project. The crew showed up on time, kept things clean, and finished everything in under 5 weeks. We did new tile, vanity, lighting, and a walk-in shower, and the quality really shows. Hard to find a contractor this consistent and reliable. Pricing felt fair too, especially for the level of work. Definitely recommend MDM Remodeling if you're doing a bathroom remodel in Los Angeles we'll be using them again.

New Dawn Construction

(80 reviews)

We hired New Dawn Construction to renovate two rental apartments in a building that's over a…read morecentury old -- two kitchens, one bathroom, and a rotating cast of surprises that come standard with any pre-war LA structure. The project ran about six months. The short version: we'd hire them again. The longer version: Jacob, the design lead, is the reason we went with them. He has a genuine passion for old buildings and pushed to preserve original details that another contractor would have torn out without a second thought. That instinct matters when you're working on something irreplaceable. Ken managed the project more quietly but kept things moving. And when issues came up after the job was done -- after the final check had been cashed -- Jacob, Ken, and the owner Sage came back and made it right. That's not nothing. That's actually rare. Were there setbacks? Yes. If you've hired contractors in LA, especially on older properties, you know what you're signing up for. New Dawn isn't immune to that reality. They're not the cheapest option and not the most expensive either. But they're the kind of crew that stands behind their work, and in this city, that's worth writing a review about.

New Dawn just completed a bathroom project for us plus replaced the floors in two of our bedrooms…read moreand the work is top tier quality. The team was quick, efficient, and always responsive. Design lead Kim was friendly, helpful, and his suggestions were always on point. The day to day Project Manager Jorge was amazing, truly a standout in his field. I honestly can't overstate how refreshing and helpful it was to work with Kim and Jorge. The work was completed faster than I expected without being rushed, and it honestly blew me away how the crew managed it all like clockwork. All construction projects are journey, and this one definitely came to a happy ending.

Creative Innovation Developers

(101 reviews)

First time doing a project on this scale. With the terrible economy and housing market, we…read morepurchased an older home that had decades of neglect and ended up having many, many hidden issues. We thought we were in over our heads. Creative Innovation was consulted to do a whole house remodel. From start to finish, they were amazing to deal with. Everything is legit and every single person we dealt with was trustworthy. Thats something hard to find. Every hidden issue we found, they worked with us and were very accommodating. They also have an amazing network of vendors to get what we needed. We now have our forever home. Thank you so much Shlomi, Ozzie and team.

I got about five bids for my whole-house remodel, and Creative Innovation Developers stood out for…read moretheir great communication and solid references. Their pricing was comparable to others, but the ability to visit their in-progress projects gave me confidence. I'm very very particular, and while no remodel is perfect, Creative worked to bring my vision to life. My advice: plan everything in detail beforehand--or hire a designer. To save costs, I handled all the design myself while working full-time, which was highly stressful. Having everything mapped out helps avoid delays, last-minute changes, or compromising on your vision. Golan and Jordan were fantastic--Golan handled planning and communication, and Jordan ensured everything stayed on track. They always responded to my texts in a reasonable amount of time. Their tile crew was exceptional (I often bumped into them because they worked long hours and weekends to complete my home and were really nice and respectful people), and they tiled nearly my entire house beautifully (we're talking 2000 sq ft of flooring, 3 bathrooms, and a fireplace). I appreciated that Creative didn't nickel and dime me for small changes, and when a gas leak was discovered (due to careless cabinetry work), they fixed it--and more (we found more leaks during the repairs)--without extra charges. Despite delays beyond their control, they completed the full renovation in about six months--from pulling permits to final inspection. Major work included a new kitchen, three bathrooms, tile flooring throughout, interior paint, a new electrical panel, and whole-house LED recessed lighting. Even after the job was done, they returned to fix small issues without hesitation. That kind of follow-up is rare in a world full of disappearing contractors. I would recommend Creative for any remodeling project, big or small.

Way To Go Builders, Inc

(383 reviews)

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

J's Vision Construction

(83 reviews)

This is a long overdue review for Amir and J&S Vision Construction. They helped us during one of…read morethe hardest times in our lives when we had a water leak in our home, which was especially stressful as it happened during the holidays, right around Christmas. From the very beginning, they were the first team we reached out to, and we immediately felt a strong sense of trust in them. They made a very difficult situation so much easier to manage. The work was completed quickly, they were easy to get a hold of, and the quality of their work was excellent. They were also very accommodating whenever we requested adjustments or fixes, they were willing and responsive without hesitation. We truly appreciated their professionalism and support throughout the entire process. We would definitely work with J&S Construction again and highly recommend them for any home construction needs.

My wife and I both come from construction backgrounds, so project "attention to detail" is an…read moreunderstatement in our home. We are capable for most projects ourselves, but this time we brought in J's Vision Construction to replace the large slider door you find in many of the "Greek Track" homes. We wanted more wall space and pocket door. We couldn't be happier with the results! Amir Labouz, the project lead, was friendly, courteous, and professional. He truly listened to what we wanted and made sure we got exactly that. The quality of the work exceeded expectations. Full disclosure: Before hiring J's Vision, we carefully reviewed the reviews below. We recognized an overall consistent pattern of satisfied customers, and now we're thrilled to be among them. Highly recommend Amir and his team. Great job, guys!

Bela Development

(140 reviews)

We had a great experience with Bela Development! We did full a kitchen renovation with a very tight…read moretimeline. Tom guided us through the entire process. He clearly communicated deadlines, trade-offs for different design decisions, and kept us on track. Would absolutely recommend and excited to us them in the future if we have any additional renovations.

We had an incredible experience working with Michael and Baldo at Bela Development. As first-time…read morerenovators, we were understandably nervous, but they guided us through every detail with patience, expertise, and care. They completed a full gut renovation of our primary bathroom and a renovation of our guest bath, and the results exceeded our expectations. The tile work is absolutely gorgeous, the attention to detail is next level, and the job site was kept impeccably clean--which was especially important since my partner and I were living in the house with our dogs throughout the project. That level of thoughtfulness made a huge difference. Baldo was amazing at problem-solving and offering smart ideas and workarounds, especially given the surprises that come with an older home (ours was built in 1977). Michael was equally outstanding--always diligent, responsive, and proactive in addressing any questions or concerns I had along the way. We were so happy with their work that we've already had them back to update our kitchen with new backsplash and tile work, as well as an outdoor bar. I can't recommend Bela Development highly enough. Skilled, trustworthy, and a true pleasure to work with from start to finish.

StoneShine Restoration & Remodeling

(59 reviews)

We had our concrete and vinyl tile floors restored by Stoneshine, and couldn't be happier. Our job…read morewas scheduled quickly and the team arrived exactly on time. The workers took great care to make sure nothing would be damaged during the process, and did a very thorough job of cleaning and sealing the floors. Ramiro, Cesar, Leyver and Jesus were skilled, friendly and professional at all times. They were superstars. I highly recommend Stoneshine if you want your floors to look shiny and new again!

After having this bathroom renovation been so smooth I'm already planing for the next bathroom…read moreupgrade I want for my master bathroom. Edgar and Stoneshine Remodeling did such a great job from Beginning to finish that it let me speechless. After few bad experiences with other contractors. Edgar and Stoneshine Remodeling make me believe again that my dream ideas can come to life. Like Edgar said "If you can dream it... we can build" the first time I heard him said that I laugh in the inside. But knowing the outcome now I could said that he meant it when he said it. Thanks again Edgar you been a great project manager. Looking forward to work with you and Stoneshine Remodeling team once again soon.

Structural AF

(20 reviews)

I am the president of my HOA and was frantically looking for a structural engineer about 5 months…read moreago to review our blueprints for a homeowner's project. I looked through yelp and even left numerous msgs for various engineers. All of which were either uninterested or charged ridiculous fees. Arsen was recommended to me by a friend and he was perfect for the job. His expertise and knowledge helped us make the very important decision to not remove a structural wall. I recently just hired him again for another project which was in the works since October of last year. After being totally taken advantage of by another engineer, Arsen came by and offered more advise with patience, a detailed explanation regarding the integrity of our building and leveling of another homeowners floors and offered a great report to have on file. He is honest, sincere and above all has a great personality. I would recommend him over and over again!

I have worked on multiple projects with Structural AF. They have always been professional, easy to…read morecommunicate with, quick, and thorough. They are fantastic!

DYM Builders Group

(8 reviews)

Every detail in my new kitchen, from the cabinetry to the countertops, was handled with precision…read moreand care I highly recommend DYM for anyone looking for a reliable and skilled general contractor.

We just worked with DYM Builders and had a very positive experience. The work was completed on…read moretime, on budget and with very good quality. I can highly recommend working with DYM.

MK Builders

(143 reviews)

They did a re roof on my home and it turned out great! We got a new shingle roof and we were very…read morehappy with the job ! Thanks MK Builders !

I over see a commercial building with 16 units of flat roofing material. The owner was tired of…read moredoing patch work and constantly having issues whenever it rained . We wanted a solution that wasn't putting a bandage over and over again. MK builders gave us a good quote on a TPO roofing system . We liked the manufacture and after doing research from the other roofing companies I felt most at ease with Robert and Richard . They were a pleasure to work with and updated me step by step from when the permits were pulled to , demo and inspections . Job was completed within the scope and timeline they gave me . This is a family run business but are true professionals in what they do. They handle their clients with great customer service from start to finish . I whole heartedly recommend MK builders to anyone who needs help with their roof. Reach out to them and see for yourself!

The Rain Gutter Specialists

(787 reviews)

Best best best company I ever worked with ! They replaced…read morethe gutters in the front of the house, removed the 38 years old ones, that did not look too good... All and all - Perfect workmanship !! thank you !!

I've been working with Rain Gutter Specialists for nearly 15 years, and I wouldn't trust anyone…read moreelse. Their team truly feels like family--hardworking, reliable, and consistently delivering top-quality work. They've installed gutters and downspouts on around 150 of my properties, and not once have I had to call them back for an issue. That kind of consistency and craftsmanship is hard to find. If you're looking for a company that takes pride in what they do and stands behind their work, Rain Gutter Specialists is the way to go. You'll be glad you chose them!

MDM Custom Remodeling

(198 reviews)

I reached out to MDM back in early 2025 and met with Mike right away so he could look at my…read moreproperty and walk me through what my wife and I wanted for our project. Throughout the entire process, Mike was very professional and the level of expertise he exhibited was obvious. Before Mike, I had met with 3 other contractors to compare services and quotes but what sealed the deal for me was the 3D render service Mike offered. It was affordable and it would be free if you end up going with MDM for your remodel. Mike was able to get the renderings to me very quickly and made adjustments whenever we wanted to change something. Seeing the details of the renderings really brought what we were envisioning to life and helped with the design process. Fast forward to beginning of demo/construction, Mike's employees were impressively fast and efficient at their jobs, but what really impressed me was how clean they kept our property after each day of work. And that stated true throughout the entire process of our 7 month renovation. During construction, if there were any last minute changes, Mike would always try to cater to our needs whenever possible. Even if subcontractors made mistakes with anything, Mike would make sure it is fixed and perfect right away. Keep in mind, you can't rely on Mike for everything (as much as you might want to). You really do have to do your research (in terms of design, finishing materials, sourcing those materials, and getting them delivered on time) and know exactly what you want and how you want it, that way, Mike can plan and put into action what needs to be done. After this entire process, we are extremely happy we got this project completed with MDM. What really sets them apart is the quality of work, dependability, and the great people that work for MDM. Shoutout to Mario! They really respected our home and were very considerate of us during construction. Even after everything was finished, they guaranteed that they would come back and fix anything that needed fixing. Cannot recommend them enough if you want to improve or build your new home!

We had a great experience with MDM Remodeling on our downstairs, so we hired them again for our…read moreupstairs guest bathroom and they delivered again. Shawn was easy to reach, responsive, and great to work with throughout the project. The crew showed up on time, kept things clean, and finished everything in under 5 weeks. We did new tile, vanity, lighting, and a walk-in shower, and the quality really shows. Hard to find a contractor this consistent and reliable. Pricing felt fair too, especially for the level of work. Definitely recommend MDM Remodeling if you're doing a bathroom remodel in Los Angeles we'll be using them again.

Water Heater Doctor

(269 reviews)

I recently had a Rinnai RX199iN tankless water heater installed in my two-story home by Water…read moreHeater Doctor, and I could not be more satisfied with the experience. The technician, Nick, arrived on time and was extremely knowledgeable and professional throughout the installation. He clearly takes pride in his work and made sure everything was operating properly before he left. He took the time to walk me through the system and ensured I was comfortable with how it functions. The quote was fair and transparent, and the company provided a 2-year workmanship warranty on labor, which gave me confidence that they truly stand behind their work. The invoice was detailed, easy to understand, and there were no hidden costs or surprises. If you are looking for a reliable, professional company to install a tankless water heater, look no further than Water Heater Doctor. I highly recommend them.

Water heater wasn't working so I sent a message through Yelp and heard back immediately. They sent…read moresomeone over within the hour and he solved the issue within minutes. Super friendly, honest and fast. I was really impressed with them and will use them again for future issues. It's always nice to find a great, local business that does good work!

Perjad Construction

(5 reviews)

Perjad did a garage remodel for us - turning our unfinished garage into a rec room/office…read more He and his crew were very friendly and responsive throughout the entire process. They were able to get to work quickly and got the job done in a reasonable amount of time. All of our questions and concerns were addressed to our satisfaction. The cost was also reasonable. Highly recommend !

5 star service! Highly recommend. Answered all my questions and i had a ton if them. Gave me the…read morebest quote. The best in the west!

Villatoro's Framing

(45 reviews)

I had an amazing experience working with Ailyn and Franklin. I had termite damage to a structural…read morepost and a water damaged post as well. Ailyn came by to take the initial inspection of work and was very friendly. She took measurements and was able to speedily prepare an estimate for the work. They were willing to work with my schedule even though they are fairly busy. They communicated very well throughout the whole process and kept me up to date even days leading to the job date. Ailyn and the framer were prompt and on time. They go to work and delivered exactly what they said they would. Franklin made a stop by to also check on the progress. Day of, I even had a 3rd area of concern and they were willing to also complete this as well with no prior heads up. They go out of their way to accommodate and execute. They even helped with replicating the decorative facia around the post to match what was originally there. They were very reasonable and fair with their pricing. They also completed the job in the time frame they committed to. I look forward to utilizing them for future projects and repairs. Thank you Villatoros!

I needed to fix the railing and posts on my porch as the wood had rot on the base due to water and…read moretermite damage. Got 4 quotes from contractors. Two wouldn't take the job because it was too small. Franklin came by and gave me the best price. After the initial deposit, his crew came by about a week later and finished the job in one day. I think they did a pretty good job replicating what had existed before, although the work seemed a little sloppy. I saw a few gaps in the framing, but they were able to seal it up with bondo. Also on one of the posts there was a large crack in the wood, but that was sealed as well. For the price, I think this was a pretty good value. Would definitely recommend for smaller jobs like mine.

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Serena L.

0

15

0

1 year ago

I had an exceptional experience with Altera Construction! Their team was professional, punctual, and truly dedicated to delivering high-quality work. Communication was seamless, and they were always happy to answer my questions. The attention to detail was impressive, making the whole process smooth. I highly recommend them for any construction needs! read more

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A&A Home Improvements

(69 reviews)

We worked with Alberto and his brother originally to get a bunch of 2-way controlled dimmer…read moreswitches installed throughout the house. We ended up getting an estimate for some additional work - new outlets in the garage + disable an exterior outlet. He got the estimate to me that night and began work the day after we signed. The price was super reasonable, he was very communicative when he found something unexpected and he did the work well. I definitely recommend working with Alberto! We will be in the future for any additional work.

Another service provider responded sooner, so i do not know the quality of their service…read more I updated my review because his response was accurate and I did move the appointment because of my sister's availability. The other provider was available before the rescheduled date.

Hoadley Construction

4.6

(14 reviews)

I have not used Hoadley Construction 'yet.' However, I have seen the work he did at my nieces home…read more- what a pro....excellent excellent

Mark Hoadley was our general contractor for a full bathroom and kitchen remodel, along with several…read moreother upgrades for our house. This was a big project, and even with the addition of multiple change orders, everything was handled with thoughtfulness, quality work, and professionalism. I appreciate Mark's proactiveness on communication, he was always willing to provide any information and advice regarding our concerns. He is also very reliable and worked closely with us to ensure that everything was done to our satisfaction. He and his crew are quality workers and good people! Our home is now modern, beautiful, and a huge step up from what it once was. It was a stressful experience, but Mark made it a worthwhile one, I highly recommend him!

South Bay Home Remodeling

(22 reviews)

We are very pleased with our experience with South Bay Home Remodeling…read more Richard came to the house, evaluated our project. Suggest a plan and followed up with an estimate. Good communication from Richard and Arthur throughout the entire project and they visited the project often to check on the work. Enrique and Jose did both the painting and roof work. They were on time, kind, and great wth our family and kids. Our job was tricky and everything had to be painted by hand. I wish we had subs like this when we first built our house. We will definitely work with SBHR again. We had multiple estimates for this job and clearly made the right choice.

Just finished painting the entirety of the inside of my house and they did an amazing job. Very…read moreclean work and professional. Going to use this company for more projects to come!

American Home Improvement

4.6

(87 reviews)

Nick Bar, solar tech extraordinaire, came to our place to assess a series of messages from Tesla…read more(itself unresponsive) saying we weren't connected. For at least two months, our kilowatts per day weren't feeding back into the system. Bummer, right? I shopped around, and when I found out about Nick, I knew I'd be in good hands. Nick came, talked to us, checked out the system and advised us that it looks like we are connected. It's the Tesla mobile app that likely needs updating and we're in the clear. He gave us a ton of information, didn't try to sell us anything, and did this all for free. I know whom I'm going to call next time I have a solar glitch, or want to upgrade my system. You can't buy generosity, or good heartful service. It has to be given. Nick Bar is my solar guy. He should be yours.

Remodeling our home has been a dream of ours for a long time, but finding the right person to trust…read morewith it was the hard part. We actually met with quite a few contractors before we found Eddie. Honestly, the fact that he was willing to come out on a Saturday just to work around our crazy schedules told us everything we needed to know right off the bat. From that first meeting, Eddie just 'got' it. He didn't just listen; he offered real insight on how to open up the space and make it actually functional for our family while keeping the modern look we wanted. Even when the inevitable hiccups popped up, he always had a workaround ready. He wasn't just a guy we hired; he felt like a partner in the whole process. Our home is beautiful.

Wynn Builders

(8 reviews)

Another outstanding job by Wynn Builders Inc! They replaced our fence which blew down during the…read moreJanuary winds/fires. They were super fast and did great work for a great price. Oh, and they are female owned and operated! If you're in the greater LA area, give them a call!

I've said it before in other reviews; when I see a listing with a handful of 5 star reviews my…read morefirst thought usually is that they must have a large family. Well in this case, count me as part of the family because that's how they treated us. They were very concerned about how things would work together and kept offering ideas on how they could do it different ways that would work better with the rest of the house and how to make it more fail resistant to usual household wear and tear. They were always prompt and very concerned about working around our available times. They aren't the cheapest, they aren't the most expensive, but they start as quickly as possible, finish as quickly as possible and they strive to make you as happy as possible with the results.

RS3M Construction

(4 reviews)

I got RS3M Construction referred by a leak detection company to fix a water incursion from outside…read moreof the house they investigated earlier. After a quick initial appointment, Ricardo provided two estimates for possible repair options: a short term fix and a more permanent repair. Both estimates itemized the required work and materials and came with the explanation of the differences between the two options. The actual fix took about three days, just like Ricardo explained when scheduling the work. The old stucco was removed, damaged material removed, new stucco was installed and painted to match the exterior color of the house. Ricardo was able to confirm that the actual cause of the leak was tree roots damaging stucco and creating cracks in it. I liked that throughout the process I was in contact with Ricardo the whole time. He answered the questions I texted him quickly. He sent estimates and invoices to my email. Once the work was done I've got about twenty pictures documenting the initial damage, the progress of the repairs, and the final state of the stucco and surrounding area. Overall, the experience was great. I felt informed about each step of the process and got the leak fixed for good. I can recommend RS3M Construction to anyone who needs plumbing and repair services.

Thank you for the fast and quality work! The rep came out and was able to repair what another…read morecompany told me I needed to replace. This saved me money and I am grateful for that right now. He told me exactly what needed fixing and what did not and he was very knowledgeable and polite. Pleasure to do business with rs3m.

West La Handyman

(28 reviews)

Before the visit, the company was very diligent about scheduling and keeping me aware of the…read morearrival time. The main service I needed was removing some cabinetry in order to access the back of my refrigerator. Their repairman was knowledgeable and well-equipped to remove some kitchen cabinetry for me, as well as fix some poorly-functioning doors throughout my house. He was very efficient with his time. It was a great value and I will hire West LA Handyman again as needed.

It's very difficult especially when you are dealing with deadlines to find reliable, consistent…read morehelp. I appreciated their flexibility in working with me. Much easier to deal with than Task Rabbit to be honest but paying for 2 hours of work upfront is the only reason this review is not 5 stars. I would prefer to pay for the actual work hours. They are very nice people, very helpful, licensed and insured. I would definitely use this service again. Recommend..

CAV Drywall

4.7

(59 reviews)

Carlos is a Grade A professional. He's an honest and fair priced vendor. He was able to provide a…read moreclear and transparent quote, along with exceptional customer service. He was punctual and professional in all respects. My garage was dry walled and done in the expected time and at the expected cost. I'd trust him with any dry wall job!

I had a great experience with cav! They built me an office wall and door in a weekend and were very…read moreflexible to working around the room setup! Highly recommend!!

RBH Insulation

4.6

(57 reviews)

I called RBH Insulation to assess the existing attic insulation and for an estimate. Beginning…read morewith the young lady who answered the phone, to Greg who called me back to schedule the estimate and Eric, who called to confirm the attic repair appointment, they were all professional and courteous. I appreciated Greg's honest assessment on what needed to be done. Upon receipt of the proposal, the price was fair and reasonable. The two man crew of Gustavo and Will were punctual and worked hard non-stop (except for a short break). They respected me and my home. When they were done, moved the items back where they were and cleaned up afterwards. The attic looks clean and fresh! I wish I knew about RBH Installation 15 plus years ago because the initial installation would have been done right the first time.

This review has been a long time in coming. We just finished a series of renovations and upgrades…read morethat took us several months. I am now looking back at the various companies with whom we worked, and taking stock of our experiences. We went with RBH because our roofer recommended them. We also took his advice for hiring the electrician and rain gutter company we selected. We were very pleased with these last two choices. RBH Insulation, however, was a bit of a different matter. Our attic cleanout took place on a Friday, with the crew returning the following Monday to install the new insulation. Upon them leaving for the weekend, I went up into our attic, and was dismayed to discover old nails literally all over the place, so much so that I texted Greg, the RBH representative with whom we were working. In one small, four-foot by four-foot area, for example, I picked up over a dozen nails. (One of the first things our roofer told us was that his crew's work stripping our old roof would result in nails and debris dropping into the attic. Understandable, of course, but that's why we were told to plan to hire a cleanout service like RBH.) Greg's explanation was that it's very difficult for his crew to vacuum out metal objects as they suction out the old insulation, but that they would go back through with a magnet to get nails. While his crew worked the following Monday, I sat for the entire time at our dining room table watching them go back and forth. At no point did any of the crew acknowledge that they'd received this directive. Neither did I see anyone come or go with a magnet full of additional metal debris, so I'm hoping that the crew actually followed through on this. What is more, the crew cleaned none of the dirt and debris that had fallen through the old roof and was now spread on the insulation of our HVAC system. See the pictures. I was under the impression that we were paying to have our attic cleaned. If they're spending hours and hours vacuuming, why skip this? The most disconcerting discovery I made upon inspecting the crew's work before they added new insulation was that they had completely broken one of the large wooden support beams that holds up a huge duct for our forced air. I heard plenty of crashing around above me while the crew worked the first day, but no one reported anything damaged. Whoever broke the support beam simply carelessly draped the drooping air duct over another one, and left it. This was no small break. I'm talking about a large board that measures about twelve feet from end to end. Again, see my photos. Greg made a big deal about the rodent-proofing his service would include. This was good news, as we live on an alley, and there is a storm drain next door to us, as well. I've seen the kind of thorough work that companies can perform to ensure attics aren't accessible to animals. When I asked the crew about this, they had no idea what I was talking about. Again, I messaged Greg. He showed up at our home with a bottle of foam spray, the likes of which anyone can purchase at Home Depot, and said he'd be giving this to the crew. Later in the day, I received a set of pictures that included one of the top of a light fixture that now had foam sealant around it. (I was never concerned about rodents getting into our lights.) Another shows a board that now has holes plugged up. (Not sure there was ever much of a threat that rodents would burrow into solid wood.) When my roofer found out how much we spent on RBH, he was very surprised. Apparently, the costs had gone up considerably. (We paid $1500 more than he'd estimated we'd be charged.) Additionally, our roofer told us that we would immediately notice the effects of new insulation; our air conditioning, for example, would come on far less often, he told us. This was not the case at all. We have noticed no change. I realize that RBH isn't exactly at fault for these last two details, but they added to our consternation when all was said and done. Greg strikes me as a nice guy, and was pleasant to work with as we got started. I've given three stars because of this, and because it's evident that the actual insulation job was thorough. Also, the crew did good work preparing the house to prevent dust and debris from the vacuuming process from getting into our home.

J & S Roofing