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    Alterations and Dry Cleaning

    3.1 (29 reviews)

    Services - Alterations and Dry Cleaning

    Dry cleaning

    Stain treatment

    Clothing alterations

    Alterations and Dry Cleaning Photos

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    Reviews With Photos - Alterations and Dry Cleaning

    It's the fabric? Previous dry cleaner would not agree.
    Rachel M.

    Dry cleaning: Three items came back from the dry cleaners needing to be pressed. They told me it was the fabric when I questioned them. Offered to send it back? Taking responsibility goes a long way. I definitely did not get what I paid for. Alterations: Asked that they not use hem tape, they used it. Won't be going back.

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    4 months ago

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    2 months ago

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    2 years ago

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    3 years ago

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    11 months ago

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    2 years ago

    Always friendly, fair prices for services and great alterations. Convenient location as well.

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    I had no problems here and everything was cleaned nicely and when they said it would be.

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    3 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    4 years ago

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    9 years ago

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    9 years ago

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    7 years ago

    Friendly staff knows me by name I always feel known and cared for. And never had an issue with anything cleaned or timing on anything

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    10 years ago

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    14 years ago

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    14 years ago

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    10 years ago

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    9 years ago

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    Review Highlights - Alterations and Dry Cleaning

    While I was there I noticed how the spoke to their customers and could tell they either had a good relationship with them or cared to help them.

    Mentioned in 2 reviews

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    Express Dry Cleaners

    Express Dry Cleaners

    4.4
    (5 reviews)

    Used this location years ago when it was near Thunderbird and I-17. At that time they offered a…read moredrop-off bag with your information so you could leave your dry cleaning without waiting. It was a great system and one reason I trusted them. I no longer live in Arizona, but I recently had a wedding in the area and needed a suit and shirt cleaned. I decided to return to Express Cleaners because of my past experience. I dropped off my clothes Monday afternoon and requested Thursday pickup. I also asked for heavy starch on the shirt. I had a few other items cleaned with the same request. When I returned Thursday afternoon, my order was incomplete and one item was missing. The employee told me to come back the next day. I returned Friday and picked everything up. I trusted the order was correct and did not inspect the items before leaving. When I got back to my hotel, I noticed the shirts were not heavy starch at all. They were very lightly pressed. One red dress shirt also had a stain near the bottom that was not removed. That part is on me for not checking the clothes before leaving the store. I did pay extra for the heavy starch and expected the work to be done correctly. I tried calling the store so they could address the issue, but no one answered the phone. I now live in another state so there is little I can do about it. I am sharing this so others pay close attention when picking up their clothes. Check every item before you leave the counter. The quality and attention to detail were not what I expected based on my previous experience.

    Best dry cleaners and great service! The turnaround time was so quick I dropped it off in the…read moremorning and was able to pick it up just a few hours later

    Galaxy Advanced- Textile Cleaners

    Galaxy Advanced- Textile Cleaners

    1.9
    (128 reviews)
    $

    I went to Galaxy Cleaners to drop off a comforter and witnessed poor customer service from the…read morestart. An older gentleman ahead of me was trying to pick up his suit. His total was $18.88, and he handed the cashier a $20 bill. Instead of providing change, the employee told him he needed exact cash. The man was clearly confused, and another customer had to step in and give him change so he could leave with his items. When it was my turn, I asked about the price for cleaning my comforter and was told around $37. I mentioned I had a coupon texted to me and pulled it up, but the employee said it had to be "added to my account." When I asked how, she simply replied, "I don't know." If you're going to send promotional coupons, staff should know how to apply them. And as a business, you should always have change available for customers. Between the lack of professionalism and inefficiency, I chose not to leave my comforter and will be taking my business elsewhere.

    GO ELSEWHERE. I wish…read moreI had listened to the negative reviews, but unfortunately, I had to learn the hard way. This business fumbled my experience at every step. I brought in a garment for next-day service, which they agreed to. I pointed out a stain on the item, and they said they'd do their best to remove it--but assured me it would still be ready the next day. Today was the scheduled pickup. I called ahead, and they said it would be ready by 2 p.m. When I called again at 2, I was told they didn't even launder it--because of the stain I had already shown them. They then claimed they tried to contact me, which is simply not true. This was a poor experience made worse by the lack of accountability. There was no manager or escalation process available. At minimum, they should've offered to comp the service for wasting my time. That would've shown some sense of responsibility. If they don't start handling customer issues with more care, their already poor reputation will only get worse.

    Alterations and Dry Cleaning - dryclean - Updated July 2026

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