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    Alternative Family Services

    3.6 (5 reviews)
    Open 9:00 am - 5:00 pm

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    Ask the Community - Alternative Family Services

    Journey of Life Counseling and Assessment Services

    Journey of Life Counseling and Assessment Services

    5.0
    (3 reviews)

    Sorry, this is a long one but well deserved!!!…read more I've been working with Alisia Smith Anderson for over a year. She has been awesome. I was dealing with depression, anxiety, insomnia, grief, substance use and to top it off ADHD. Alisia is the first therapist I've ever had that told me to be evaluated for ADHD. Before now, I've been in and out of therapy for years & not once was I asked about it. After she heard my symptoms and asked a few more questions, she said I needed to be seen by my Dr. Alisia was right on point, that's exactly what I have & they started me on medication immediately which really helped with a lot of my symptoms. Alisia is very passionate, concerned, empathetic, well trained, she's just an all around professional that I'm so happy I'm seeing. I have Kaiser & they only want you to do group therapy instead of 1 on 1's w/a counselor. I've had group therapy for years & this is the first year, I've learned more about myself than I did in any of the grp sessions I had at Kaiser. Now, she may tell me something I don't want to hear but it was something I needed to hear. She's all about self care. If you feel down, depressed and anything else that may be going on, this is a great place & from what I hear the other therapists are fabulous as well. If you have Kaiser, they can give you a referral for here!!! Finally I'm taking care of my mental health.

    We all need someone we can confide in. I'm truly thankful for Journey of Life for providing a place…read moreof solace where I feel ok to be vulnerable.

    Matters Of The Heart Counseling Centers

    Matters Of The Heart Counseling Centers

    3.3
    (7 reviews)

    I had four appointments with Karyn Anderson. She no showed to two of them, and nearly no showed to…read moreanother one, which I had to call her and remind her that she had scheduled with me. She complained about having to see me at the time I called her, even though she had scheduled the appointment with me. If you're keeping score, that means she was able to keep 25% of the appointments she booked with me over the course of a single month. I should mention that I took a half-day off work for each of these appointments (the issues I deal with are such that I will get extremely emotional if I talk about them, it's really embarrassing to be around other people when it happens), so in addition to wasting my time and energy, Karyn also wasted my PTO, and thus money. After the last appointment I informed Karyn that I was going to be unable to make the next two weeks of appointments because I was going on a vacation to Alaska, so no internet service. She decides to take this moment to lecture me about how these appointments are in high demand and that I shouldn't expect her to hold a time slot for me. Now if you're thinking, "wait a minute, where does this person get off lecturing someone else about their attendance when they can't be professional enough to keep an appointment they make", we're on the same page. I can't be sure of this and at the time I thought I was being paranoid, but given her subsequent behavior I just don't know; I swear that she was washing dishes while on the phone with me during my intake appointment. I can't be sure because when she did actually show up to the appointments, she couldn't get her video chat to work. To cap it off, when I was in Alaska, she calls me and asks me if I'm planning on making my appointment. After all that she STILL couldn't keep her schedule straight. I told her then that I would be looking for a new provider. Absurdly unprofessional behavior. I don't remember her name, but there was an admin person I interacted with when Karyn no showed and she was very polite and helpful for whatever that's worth.

    I had a great experience in virtual sessions with Joelle Stallsmith over the last 14 months or so…read more She listened to the things I wanted to work on, helped me focus my efforts and make quick progress. My work life has improved, my marriage has improved, I finally know how to set healthy boundaries and I have more confidence that I have ever had in my life! She was careful to explain how she works through trauma with a client so I'd know what to expect. She gave me assignments or ideas of things to work on that were practical, not overwhelming and pointed out the progress, which encouraged me to continue the journey. I went from weekly sessions to every other week, and now I'm able to call her if I need "booster" sessions. While I'm so happy with my where I am, I'll miss having her weekly encouragement. Thank you so much!

    John George Psychiatric Pavilion

    John George Psychiatric Pavilion

    1.8
    (66 reviews)

    Half of the people commenting are seriously misinformed. Many of the individuals being discussed…read moreare court-ordered patients or people who were released on the condition that they comply with treatment--often the alternative is jail time. As for claims about being "stripped naked and injected," that is simply not how it works. I've visited my nephew many times and have overheard these conversations firsthand. Injections are only administered when a patient repeatedly refuses to take the medication prescribed by their doctor and is decompensating. At that point, it becomes a matter of safety and stabilization so they can actually get better. My nephew has admitted himself voluntarily plenty of times. So to the staff who genuinely help--thank you. And to those who continue to spread misinformation, I truly hope you are never placed in a situation where you or someone you love is struggling with severe mental illness and needs this level of care. #seekhelp #mentalhealthmatters #getwellsoon

    All the institution does is lock you up. And force you to…read moregive them your blood. Or injections when you have right to refuse medication. They confuse you like suggesting don't take showers when they should be telling you hot shower like how to get out. They said 3 a week is acceptable but I have to shower every day, Did everything they led me on They still wouldn't let me go. They do not let you leave to go to work. If you have money you only get to order out to limited places, (like card). So you supposed to save somehow and drain your funds to eat? ...Mediocre take-out rip offs - cause you're in here. Stingy with seconds. Do not order desserts at pizza places unless you know it's good like lava cakes. Their cookies/brownies not what they say. Got anxiety from Villa Fairmont. Can't be still. Got smell. Uncanny. Long time to go away. Held me too long. They do not let you leave to go to work. I have reasons to say they stole my hair. Put me through lice to get to it. Otherwise I wouldn't ask to cut.

    Willow Rock Center Adolescent Psychiatric Health Facility

    Willow Rock Center Adolescent Psychiatric Health Facility

    3.0
    (10 reviews)

    I was here recently, the staff were okay... but they were awkward, and they kept misgendering me…read moreand using my dead name instead of the name I gave them. You can't cry because they'll just see you as a stray animal about to attack, they threaten to booty juice you as well, they lock you in a room after they stick a whole needle in your ass. They keep you away from the other patients because they think you're a threat to them. They take your strings out of your jacket/hoodie just be aware of that, they'll keep it in a locker with the rest of your belongings if you don't want them taken out. The care sucked, they'd make you attend groups and lie to you saying "it'll get you out faster" which is a total LIE, so you can't trust the staff, they think groups will help you get better when it won't. They don't get that though ... there's too many cameras in there too, I don't like how they have to watch your every move, you're in the csu before moving to willow rock, but that's for another story. The food sucked, it was cold, even when it came fresh from the cart, it was COLD and gross. The staff ate outside food in front of us, which sucked even harder, because it's unfair, they had their phones out in front of us while we couldn't have ours, they asked for our picture, and they wont stop until you agree to taking your picture so the staff can "know who you are" it's stupid bro. The beds also suck really bad, it gets cold at night and the blankets are very thin, even when you ask for more blankets it'll still be cold, the pillows are flat as fuck, excuse my language but it was, it made my back hurt bad and I kept waking up. They check on you every 15 minutes so remember that if you tryna do something because you snuck in contraband. I got away with it, they also aren't allowed in the patient rooms unless it's an emergency like you banged your head on the wall or something. You're welcome, you can't sneak in metal because they use metal detectors, you'd have to shove it up your ass if you wanna hurt yourself that bad gang anyway, you're welcome.

    i was a patient here during september 2023, November 2023, and March 2024…read more My experiences here was alright. Not the best or the worst. There's just some rules that are somewhat inhumane, like you don't have any say of it. I feel like you can't cry there without getting threatened to be booty juiced. You also need to do group therapy forcefully, (well for me. every experiences are different.) or else you get talked into and things like that. There's this Counselor specifically, he was the worst. He gave all of us a pep talk that We needed to vent or else we will be depressed forever?? like who the hell says that in a psych ward like that? Anyways, there's lots of improvements to be done but otherwise, it's fine.

    Alternative Family Services - nonprofit - Updated June 2026

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