I called Oakland Rooter & Plumbing when my kitchen sink was clogged. It was Saturday - my dishes piled up waiting for the pre-rinse to the dishwasher. My sink stopped up - no plunger, no garbage disposal - nothing could move the blockage. I called these guys - never called them before, but took a chance. Jose (j-lo) came out on Saturday. He stuck with the snaking of this line for 4 - 5 hours. Rather than charge for their time, the company owner, Ignacio, called another company, - one they apprenticed with... And they came out on Sunday. Raul from Gladiator Plumbing, worked on the line via snaking for another 3 hours. He did loosen things up, but, all was still clogged. Come Monday am - Ignacio made the arrangements to have Gladiator Plumbing come out, install a cleanout, and FLUSH the line. LINE CLEARED! The crap blocking the line was something I had no business flushing down my kitchen sink... It was a gel material that a prepared meal company uses to keep everything cool - (they claimed to be flushable and potable) - MY BAD!!! So, after spending 10 hours toiling on this, the cost of equipment, and materials - Ignacio (of Oakland Rooter) charged me $700! This was a prime opportunity to be gouged - BUT it didn't happen. Ignacio made a commitment to me - and the crew from Gladiator honored it. REALLY???!!! Oakland Rooter has a commitment to customer satisfaction. They are honest - they displayed a commitment to customer service - and working with their relationships within the trades - it was delivered. IT WAS DELIVERED! How often do we get to say this? Hire Oakland Rooter with confidence - to this I have no doubt. read more

I had a leak from my kitchen sink disposal that required a call to companies that responded to emergencies. Of the 3 I contacted, I needed to leave a message with two, and "Juan" answered the phone at Oakland Rooter. Within minutes of speaking with Juan, who was very friendly and professional, I was given a time when a plumber could be out to repair the problem, and the time was just an hour from my call with Juan. Shortly before the estimated time of arrival, Jose called and because I didn't pick up not knowing the number calling, he sent a text asking me to provide photos of the issue. He was at the supply store and wanted to make sure he had the right parts before coming to my home. He arrived within a half hour of the call and finished installing a new disposal within less than an hour. Aside from the fact that Jose was also professional and very friendly, he patiently responded to my questions regarding how a leak showed up coming from my disposal, and he gave me advice on how to avoid the rust build-up that eventually caused the leak. I learned new information about using disposals that was very helpful. The payment process was easy, the estimate Jose gave me ahead of the visit was close to exact, and I felt the cost was reasonable given it was an emergency visit. All in all, this was one of the best experiences I have had with a plumbing company, and I will not hesitate to call them again if needed. Kudos to Juan and Jose. read more

Odi has done a couple of jobs for us this year and has done a great job on both projects. The first was a complete re-pipe, and tank-less water heater install. His was the second quote that I received for the job, and I was surprised to learn that the first was going to install more copper piping then was needed for our home, luckily Odi was honest about the true amount that was needed. Additionally, the first plumber neither gave us the pricing of the new tank-less water heater he was set to install, nor comparable water heaters for us to compare. Without having to ask, Odi provided that same information during his first inspection of the property, along with his recommendation and reasons for his preference. The job was extensive, and he had to work around a landscaping team that was still working on our backyard, but he was always pleasant about the situation, and just worked hard, making sure that we had running water as soon as possible. He is both knowledgeable, personable, has a great sense of humor, and of course his work is great, he definitely takes, a well deserved, pride in in seeing the job completed to the customers satisfaction. The second job was a garbage disposal replacement, which was a lot easier, and he actually came over late on a Sat to get the job done for us, which helped us out a lot. read more

How much would you pay to get sewage out of your basement laundry sink? That was not the question I asked when I first talked to Ygnacio. Like another reviewer, I came home on Friday night to a bunch of brown water in my basement, and I tried to plunge away the problem, only managing to make matters worse. And smellier. My wife got Ygnacio on the phone and we arranged for him to come out first thing the next morning. He was there spot on time, ready to deal with the problem. And the mess. He was friendly and professional, and while he was on his way to Petaluma to work on a much bigger job, he didn't give me short shrift. He got opened up our sewer line and got a snake in to get at the clog that was yards away from the house, on the way to the street. Within an hour, we had water back on and sewage going out. He replaced the section of pipe, and made some recommendations about possible next steps. It was a pleasure doing business with him. And even though the question I really wanted answered was "How can I get the poop out of my sink?" I was pleased with just how reasonable the answer to that question of price turned out to be. Thank you, Ygnacio for saving me time, money, and stench. read more

I had my ancient (over 20 years old!) water heater replaced. Based on these Yelp reviews, I decided to just trust this place, and see what they offered. Jose Sanchez came to my place right away, was polite, friendly, and seemed very competent. I was surprised to lean they don't have a VARIETY of options for water heaters. Instead, they offer a sort of package deal that includes everything -- installation, parts, whatever is needed to get the job done, including hauling away the old heater, all for a "fixed price" of $2400. I had expected to see at least a breakdown on what the cost of the water heater itself was costing. I'm told that was somewhere around $900, maybe it was $850. I wanted to know what my alternatives were - like maybe a less expensive heater. Nope. Just the one. So I went for it, and the installation was very well done, and Jose cleaned up the area nicely, gave me everything I needed to understand my new heater. If I had looked for a less expensive option, I probably could have found one, but I'm pretty sure the service could not have been better. read more

Well, my do it yourself outside hose bib (faucet) movement went awry when I cracked the copper pipe sticking out from the exterior wall of my home. Fortunately I already had the water turned off, but was stuck - no water to the house until the break was fixed. Our usual plumber was not available, so we called a couple of others we found online - both unavailable. Then we called OAKLAND ROOTER & PLUMBING. An immediate phone pick up, rapid dispatch to their plumber on the road, and in 30 minutes Odi was at our home. Masked and respectful of distance, Odi got to work. Fast, professional, with great tools he accessed the copper pipe from inside the garage by cutting out drywall, removed the damage and replaced the copper pipe section, and in addition he moved the location of the hose bib (faucet) to a better place at my request. Complete cleanup, replaced and patched the drywall inside the garage (you cannot tell where the cut was), and the price was so reasonable. A great experience. Odi was ideal! read more

I recently had the pleasure of utilizing Oakland Rooter & Plumbing for some unexpected plumbing issues at my place. From the moment I reached out, their service was nothing short of impeccable. However, the true star of the show was Ygnacio. Ygnacio arrived promptly and exuded professionalism from the start. He was incredibly knowledgeable and took the time to explain the root of the problem in terms I could easily understand. It's rare to find someone who not only possesses technical expertise but also a genuine desire to go above and beyond for their clients. Thanks to Ygnacio, my plumbing problems were swiftly rectified, and I was left with peace of mind knowing that everything was handled with precision and care. I can't stress enough how grateful I am for his assistance and for the top-tier service provided by Oakland Rooter & Plumbing as a whole. If you're in need of plumbing services, I wholeheartedly recommend giving them a call and asking for Ygnacio. You won't be disappointed! read more

Having a full plate and taking care of older parents can sometimes be overwhelming. When they called me about a water stain on their ceiling, I panicked. I called different plumbers only to be told that the issue did not seem urgent and that they could send someone out to look at it the next day. This would not do as I did not know what was going on and for how long. I called the next plumbing company on my list, Oakland Rooter and Plumbing. Ygnacio was professional, compassionate, and friendly. He sent one of his team members to look at the water stain the same day and not only were they patient and respectful with my parents (and me on the phone), they were able to fix the problem right away and at a fair price. I recommend Oakland Rooter and Plumbing for their high level of customer service, knowledge, professionalism, fair pricing and ESPECIALLY for giving me peace of mind and that is priceless!!! read more

We called Oakland Rooter & Plumbing to fix a leaky and poorly installed garbage disposal, and they did an outstanding job. From the start, communication was clear and professional--they showed up on time, explained what went wrong with the original installation, and walked us through the repair process. The technician not only stopped the leak but also reinstalled the disposal the right way. It's now running smoothly and securely, without any of the rattling or dripping we had before. The work was efficient, careful, and left our kitchen spotless. Pricing was fair, and the peace of mind of knowing the job was done correctly is worth every penny. Oakland Rooter & Plumbing is clearly a team that takes pride in their work. Highly recommend for anyone in the East Bay who wants plumbing work done right the first time. We'll definitely be calling them again if anything else comes up! read more

EBMUD sent me an email stating that I had a "continuous water leak" somewhere in or outside my house for the past three days. I called Oakland Rooter and Plumbing the next morning and Daniel and Juan were able to come out right away by noon that same day. Everyone else I called said they either didn't do inspections at all or couldn't do it for days or weeks, which of does not work at all when you have a leak! Daniel and Juan arrived promptly and checked the entire house, basement, meter and water main for leaks. They were extremely helpful, knowledgeable, courteous and friendly. And the most amazing thing is that they did not charge for the inspection. I will definitely be calling these folks again for any plumbing issues in the future. I am very grateful to have received such prompt and amazing service, especially in this day and age! read more

I called Oakland Rooter for a shower valve installation that I was unable to do myself. There was some urgency, because the water was turned off and the shower partly disassembled to the point where I could not turn the water back on. Ignacio responded promptly and with his assistant spent almost 2 hours cutting the copper shower pipe, taking out the old valve, installing the new valve, piecing in a new copper shower pipe, and installing the shower fixtures. There were some challenges with the job, and Ignacio had to do some minor construction work to get everything to fit properly. Both he and his assistant were very courteous and personable and the charge for 2 men for 2 hours was extremely reasonable. I would absolutely recommend Oakland Rooter for any plumbing work. Chris Mead 11/18/14 read more

Jose Ramos and Juan replaced a faulty water heater that was installed by another company that overcharged me. I was very unsatisfied with the rude owner of that business. I fortunately called Oakland Rooter and Plumbing on Friday morning, and Jose arrived a few hours later. He told me my water heater was still under warranty. The company who installed it did not give me that information. Jose was very helpful and called the manufacturer for me and confirmed the warranty. He then called the plumbing supply place and arranged to get a replacement. Jose installed the new unit the next morning with the help of his assistant, Juan. They were both very courteous, helpful, and did good work. I will definitely call this company again if I have future plumbing needs. read more

These guys (especially Odi) are legit. By far the best experience I've had with a plumbing company. A little back story, we had two plumbers come by before hand to solve a pipe/possibly sump pump issue. One of them said that just to run a diagnostic it would cost $325, and the other actually caused our bathtub and kitchen sink to back up with grey water by tapping on a pipe and reseting the pump... The moment Odi started talking me through the possible problems, I could tell that he was an honest professional. He was able to diagnose and repair the problem, at the lowest possible cost (turns out it wasn't the sump pump, which would have cost about 3x the repair). Solid dude. I know who I'm going to call next time I need a plumber. read more

I reached out to Oakland Rooter and Plumbing because of their excellent reviews on Yelp and can wholeheartedly recommend them myself. I called on a Friday afternoon about a sudden bathroom sink leak and by Saturday morning at 8:00 Angel was at my door to assess and repair the problem. He was on time, explained exactly what was needed and had all the parts on his truck. The cost was fair and expected. I asked to have a few minor connectors replaced and he was able to do that too. Because the plumbing in house is so old, he gave me a good heads up on what might be problematic looking ahead. Angel is exactly what I expect a professional plumber to be. He delivered high quality service in a timely way for a reasonable cost. read more

My Kitchen drain backed up and the disposal was broken. I had not heard of Oakland Rooter, however the reviews were so positive I thought I would try them. Andres was the technician and he called to let me know he would be arriving in 20 min. He was absolutely terrific - friendly, knowledgeable, and efficient. He showed me where the pipes were and how to check them for back ups. He fixed the drain in the sink and then suggested I try the disposal again. He had fixed that too (I was not expecting that at all) much to my surprise and delight!!!! I can't say enough for the service from the beginning to end - setting up appointment was easy and Andres is the best. I heartily recommend Oakland Rooter!!! read more

My appointment was schedule for 3-5, but I received a call around 1ish from Alberto saying that he was done early with his previous job. I was excited to hear this. I was quoted great prices. But I had just found out that my other toilet was clogged as well. Alberto gave me a couple of options and explain everything in detail. We choose option 2, which was to add a cleanout. My cleanout that I had were located in the crawlspace. Not very assestable! Alberto did an outstanding job and finish in no time while staying COVID safe. Thank you Oakland Rooter & Plumbing for being professional, on time and great prices. Alberto is an exceptional worker. I would highly recommend and use them in the future. read more

Our house has been persistently muddy on one side. Checking the watering system didn't turn up any leaks, so we called Oakland Rooter and Plumbing. Daniel & Juan were at the house within a couple of hours. They were great. Methodical and focused, they asked questions, checked for drips & leaks under the house with the water running, checked at the water main to see the meter stopped completely when all the household faucets were off, and concluded we should re-check the irrigation, there are no plumbing fixes to be done, and there was no charge for a diagnostic visit. Calm, good-natured, patient, and efficient, these are professionals worth your trust. read more