My brother moved into The Watermark at the Pearl recently and-WOW-I felt like I was on a cruise…read moreship! The place has a very bright and open feel. There are television screens scattered about the commons areas with various events and activities to choose from on a daily basis such as various exercise programs, (multiple excercise facilities), group walks around the neighborhood, group outings to local restaurants in the area, films shown in the television room, bridge, art classes in the art room etc. The food is absolutely fabulous. (I saw grilled octopus on the menu.) The executive chef even came out to introduce himself to me. That tells me he is proud of the product he puts out. I could see living there for the food alone. There are multiple restaurants and a bar at Watermark. The staff I've met are all very professional, courteous and friendly, and Erin, who gave us the lay of the place, is top notch. Tom W.

These to legal cases are indicative of the problems we have faced at the Watermark. Look elsewhere…read morefor the care of your loved one. 1. The DeCarlo Misrepresentation Settlement In the federal class-action case Joseph DeCarlo v. Watermark Retirement Communities, LLC (https://www.courtlistener.com/docket/66958659/joseph-decarlo-v-watermark-retirement-communities-llc/), a judge approved a $3.5 million settlement. [1 (https://www.courtlistener.com/docket/66958659/joseph-decarlo-v-watermark-retirement-communities-llc/), 2 (https://www.mealeys.com/mealeys/articles/2375764/3-5m-class-settlement-ok-d-in-assisted-living-facilities-misrepresentation-suit)] * The Fee Issue: The lawsuit argued that residents were paying premium monthly fees under the explicit contractual promise of specific care tiers, 24/7 staffing, and routine services. [1 (https://www.mealeys.com/mealeys/articles/2375764/3-5m-class-settlement-ok-d-in-assisted-living-facilities-misrepresentation-suit)] * The Outcome: The court ruled that keeping these high fees while failing to provide the promised staffing levels constituted consumer fraud. The settlement returned millions back to the affected families. [1 (https://www.courtlistener.com/docket/66958659/joseph-decarlo-v-watermark-retirement-communities-llc/), 2 (https://www.mealeys.com/mealeys/articles/2375764/3-5m-class-settlement-ok-d-in-assisted-living-facilities-misrepresentation-suit)] 3. " Bait-and-Switch" Care Level Upsells Families frequently file localized lawsuits over sudden, aggressive hikes in monthly "ancillary fees" or "level of care" charges. * The Issue: A resident moves in at a stable monthly rate, but the facility quickly escalates their required "care tier" level based on internal, subjective assessments, adding thousands of dollars in unexpected monthly charges. * The Outcome: Success in these cases relies on checking if the facility's internal charting actually justifies the increased care. When families audit the records and prove the facility did not provide the extra hours billed for, judges routinely order fee rollbacks and restitution.

Old facility with providers that want to safe money because is federal funded. First thing they do…read moreis take away medicine and leave elders with less medicine and less care possible.

I have lived here for 12 years now obviously I am comfortable here, food is good I get housekeeping…read moreonce a week, they do my laundry once a week and the lady who does my laundry picks it up in the morning and has it back that afternoon, sometimes I get irritated at someone but I usually get over it, this is a nice place to live

I have lived here for 9 years now and I am quite comfortable with it, i get 3 good meals a day, my…read morelaundry done weekly and housekeeping in a private room, what is not to like. We are currently under quarantine and i am confident in the decisions made by our staff and nursing I welcome any calls to the number below if you need any specific information, 971) 371-8012 please leave a message and i will get back to you shortly

Such an amazing community! The employees and residents are wonderful. A beautiful place for…read moreseniors.

This place tries to scam our most vulnerable. upon moving out due to illegal increases in rent…read moreafter less than a year of living there, they then charge $1500 in "damages". the place was dirty upon move in with super old appliances. A $930 charge due to damage to fridge. seriously?! The fridge isn't even worth that much. Now we have to hire an attorney to deal with this mess. Horrible treatment of my parents trying to scam them. Do not trust this place.

My dad went here twice, the first time they treated him like a king, 2nd time he was stuck in a…read morecorner room. They didn't give him all his meds, his clothes kept coming up missing and then the social worker tried to pawn off someone else's clothes to my dad. Once I started bitching to administration it only seems like it got worse. But there were a few awesome CNAs and others that treated my dad good. I don't recommend this place. Especially not after they told my dad he wasn't aloud to have his own personal door stop so they would quit closing his door., Hello he's Closterphobic and don't do well in small spaces. 3times that I know of my dad had poopy diapers that he had to lay in for hours which is totally wrong. But like I said they're were a few that were amazing. So not all of them were horrible!

just nowNEW This…read moreplace is a joke. The administrative staff is grossly incompetent and is a group of grifting scammers. If you have a loved one in this facility, please get them discharged immediately! They have few people that actually give a damn about the patients there, my mother has been laying in her bed for months without anyone working with her for stroke rehab. I was told that her insurance cut off the treatment but wasn't informed of an appeal process by Porthaven staff. This is a sharp contrast to the facility I am sending my mother to in Virginia which provided information on the insurance appeal process and what she qualifies for under medicaid with her feeding tube. I hope that this place gets shut down by the state soon!

My husband and I have been at Northwest Place for 1.5 years. Living here is like living on cruise…read moreship (without the ocean): lovely interior design and pleasant outdoor spaces, excellent meals, friendly and responsive staff, many activities--exercise classes, lectures, musical performances, movies, happy hours, outings to interesting places, and events, volunteer opportunities, and more. The walkable urban neighborhood is filled with trees, flowers, beautiful old mansions, a couple of parks, lots of shops, restaurants, medical offices and a hospital. Transportation is provided for personal appointments, and a streetcar and bus stop is a block away. The small size of the building supports a congenial community. This is not an assistant-living facility. Active elders will find it ideal. Those in poorer health who need assistance have to arrange and pay for private caregivers.

The staff and facility at NW Place is exceptional! They are very caring, know residents by name…read moreand always strive to provide a healthy, positive, and caring home environment in this independent living place. My parents have lived there a year and a half and enjoyed group outings to the Columbia Gorge, the Portland Art Museum, and local vineyards. They also have great in-house programs including daily exercise class, movies, interesting lectures and celebrations, weekly happy hour on Fridays, and a wonderful resident garden area on the 4th floor terrace where people can sign up for their own little garden space. It has drip irrigation in all the plots so it's easy, low maintenance for everyone. They have shaded seating areas, too, so it's a great place to bring a book and cup of coffee or gather with friends. If you are looking for a nice place to live, easy walking distance to shopping and restaurants, and only a block to Good Sam Hospital then this is definitely a good choice! The only drawback is they don't have progressive care, so if you need or anticipate the need for additional care you will have to hire people to come in or move. We chose to hire extra help because the atmosphere is so nice and when my dad passed away recently the residents and staff have really rallied around my mom. They get an A for effort and going above and beyond what is expected.

We used to meet here for The Portland Womens Intergenerational Choir. The residents are amazing!…read more I love the diversity and all the different personalities. The facility is clean and most of the staff is great. While not in the best part of town, i never felt like I was going to die :)

I've had the luck of being a resident twice at the Laurelhurst Village acute care facility. I'm…read moreon the "younger side" as SNFs go (49 the first time, 50 the 2nd) but both times I was highly dependent for care. The facility works hard to keep you with the same staff for continuity, which I think is great. There is some shuffling (someone else may answer a bell or you may rotate to a different therapist due to scheduling) but they are all very kind and open to conversation based on your particular challenges/needs. I ate in my room as I had little appetite so I tended to graze. I have a plethora of food allergies so that was often a challenge, but I was supplemented by outside. I was always very aware of the respect the care staff had for my dignity and my privacy. It is much appreciated. I admire how much they work to make the residents feel they are involved in their own care and help keep them socialized and represented within the community. Activity is encouraged throughout-and often residents practice their improving skills through the hallways. I love that it smells clean and not like body fluids or even medicinal. I never saw anyone abandoned in hallways or even in the cafeteria. That being said, I couldn't give the facility 5 stars. There needs to be more RN support. I was told I couldn't see my primary doctor while I was In the facility because I was under the care of the facility's doctor-yet in over two weeks I never met the doctor. I think the CNAs need more credentialed support.

All the nurses will care for interest and your safety but when they as in fill in temporary they…read moreare not so great services. The food was not great but the nurses are great and staff too however they are short handed when you needed to go bathroom and needed assistance they do take long time to come to assist you. They are good listeners as in your needs like adding sugar to coffee or creamer ect.