As part of a total house remodel, we purchased 4 vinyl replacement windows from Kurt Ricker dba…read moreAlternative Window Supply. Kurt also does business as Loewen Window Center of Central Ohio and Ricker Remodeling Services. Our house is less than 5 miles from Kurt's business. The windows were installed on the last week of December 2015 during an unusually warm period of winter. The following week temperatures became more seasonable. At that point I noticed that the windows seemed colder than the existing windows in the house. The windows had been installed with batt insulation which I removed and replaced with low expansion spray foam. This eliminated the draftiness but did not address the entire problem. Feeling that it may be an incorrect sensory perception, I collected comparative data using an infrared temperature gun. This confirmed that the new windows are colder than the 20 year old windows in the house. I called Kurt and expressed this to him. He told me that he was going into a meeting and there was nothing that he could do about it at that moment. I understood that and expected that he would contact me the following day. He did not. I reached out to him the next day, got his voicemail, and left a message. It is now more than one week later, and I still have not heard from Kurt. Even without our close proximity, I find Kurt's lack of a return call to be reprehensible. The bottom line is that, if everything goes perfectly, buying windows from Kurt may be a good choice. However, beware that, should you have a problem, you shouldn't expect Kurt to exhibit any level of customer service after the sale. We will not use any of Kurt Ricker's services for the remainder of our home.

High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

Our replacement patio door came in and was installed. The door was…read more very good quality and the installation went very well. The customer service during the whole process was excellent. The installation team were very professonal and they took their time to make sure it was installed properly. We will be using this company in the future for a full front door replacement and installation. See you in the spring and thank you.

We have used NBR Contracting for years. Always responsive and completely satisfied with their end…read moreproduct. Thank you for all that you do for us.

Had him come over to a duplex and give me a quote. Said he could do everything I asked. Then he…read moreghosted me, quit answered texts completely. Look somewhere else to get the work you need done

I used J & L Handyman to install a pet door and I couldn't be happier!! Josh did such a great job!…read moreWas prompt, courteous and got the job done in a timely manner. I would not hesitate to use his services again. Highly recommend!!

We had Columbus Door Sales replace both our old overhead garage door and opener. The options we…read morechose with the assistance of Dean Monnin, who walked us through our choices, were particularly helpful. We even chose a battery back up so the opener operates in the event of a power failure and it's something we were thrilled to have during a rare power failure once. The door opener worked like a charm so we didn't need to operate it manually. And the opener is so quiet. We've even had Friends and Family comment on how smooth and quiet the opener is during operation. From the initial call through installation everything was done professionally and exceeded our expectations! They represent an exceptional value in quality and service. We've had our garage door and opener for more than 10 years now and have never had any issues at all. In fact, I just replaced the original 9 volt battery in the remote keypad! We are very happy with our purchase and highly recommend Columbus Door Sales to all our Family and Friends!

I was told by another company that I needed to replace my springs. I contacted Columbus Door Saies…read morefor a second quote. They told me nothing was wrong with the springs and replacement was not needed. Saved me hundreds of $$$, especially compared to the first quote. Don't waste your time with dishonest companies who advertise heavily. Call these guys first.

Had Joe from Window Gurus take a look at our 20 year old Pella replacement windows (had been…read moreinformed by Pella that they no longer service that generation). Joe looked everything over carefully and diagnosed the problems. He gave us options without pressure

Consultant was 37-minutes late and only stayed 5-minutes to tell me that they don't do reglaze or…read moresash replacements but if the sash was rotted they could rebuild it for $600-$700.