Mrs. Jackie is a herooooo!!! She is an amazing person & an amazing massage therapist. I get one…read moreevery three weeks and it is always the most relaxing part of my month. Highly highly highly suggest Thai Herbal!

Healing Hands here , punctual , clean , nice and very knowledgeable massage therapist. The aches…read moreand pains have vanished .

I used to love this place but my last appointment was one of the worst experiences I've had. The…read morelady who did my massage and I agreed that I wanted a regular medium pressure massage but it was extremely painful. I usually go for a high pressure massage and am fine but the morning after I was sensitive to the touch and had bruises the next morning. I think the worst part about this experience is that I called to explain why I was unhappy with my massage and they could not care less. It was so disappointing to see how little effort they put into fixing the problem and making sure it would not happen again. I am not even sure I can go back after how I was treated this last time.

Very grateful a Mother's Day gift card was honored after changing rates affected the package. Also…read moreappreciate an explanation of the 24hr cancellation policy. Thanks to the manicurist, Natalie, who helped make this visit enjoyable. Her aim was to be accommodating and creative ways to providing a great client experience.

Looking to get refunded for a specific situation and have proof of purchase but I'm getting…read moreinteresting to say the least responses from the manager Kaye that oscillate between the system is down and it takes too much time to look up a gift card. If we can get this refund resolved I might change my tune while it's been an incredibly negative experience so far. I live an hour and a half away and wish it were easier than being restricted to handling things over the phone. I recommend spa lovers seek another place from the confusion, and lack of care I've received so far.

Great staff when you arrive Massage therapist Rachel is…read moreexcellent All around great services Love them

This is the most adorable place in Lafayette to get a good massage at a price that isn't…read moreoutrageous. I love going here when I'm in town.

Karen and her staff are amazing. I have received 2 facials with her. I have 3 more with my current…read moretreatment. Her touch is delicate, her compassion for her clients is so genuine. I love that she educates me as she treats me. Her place is quiet, clean and the environment is peaceful.

Alexis gave an outstanding chair massage that provided much needed pain relief and increased neck…read morerange of motion.

Clean polite place. I was disappointed that my manicure only had a 10 sec massage and my pedicure…read morehad less leg and foot massage than that. I notice other clients received a much longer massage. Sadly I even mentioned that was my favorite part but it was basically not existent. So on the fence returning. My wife enjoyed hers so she is definitely willing to go back.

"If I could give more than 5 stars, I would!" Susan at…read moreMassage Envy on College Drive in Lafayette is, without question, "ABSOLUTELY AWESOME!" I mean this sincerely and wholeheartedly--she is an absolute gem. From the moment I walked in until the moment I floated out, the experience was nothing short of exceptional! Let me start by saying this: do NOT let her small frame fool you--Susan is mighty, and her skillset is next-level. She brings such a light, intuitive touch that somehow gets to the root of what your body truly needs. It's almost as if she has a sixth sense for where the pain, tension, or fatigue are hiding. I've had numerous surgeries and chronic aches. She treated me with the perfect mix of technical precision, compassion, and calming energy. Her knowledge of anatomy and physiology was immediately evident, and she never once made me feel like "just another appointment on the books." Susan genuinely "listened" to me--like, really listened. She took everything I told her and fashioned it into a personalized massage that felt like it was designed just for me. Her communication was excellent, but it was her empathy that truly set her apart. I left feeling not just physically better, but emotionally seen and cared for. Her professionalism never wavered, and yet she managed to keep the whole session warm, grounded, and peaceful. And while Susan was the highlight, I have to shout out the entire team. Kate, the director, runs a tight ship--and it shows. Every interaction with the staff reflects the same level of dedication and kindness. Craig is a great massage therapist. Ashlyn at the front desk is a total sweetheart: welcoming, patient, and even willing to help if you accidentally lock yourself in the back seat of your car (ask me how I know)! The entire atmosphere at Massage Envy on College Drive is one of competence, calm, and genuine care. But Susan? She's a true standout in an already stellar group. I can't recommend her highly enough. If you've been on the fence about booking, just do it. Your body (and mind) will thank you! Grace Vidrine Sibley, a weekly client with little money

Although the service provided was good. This is not a business I support whatsoever. After getting…read moremy facial, I was harassed afterwards by a tech who was trying to coerce me into getting a membership as they are going up on their prices soon (during the height of covid). I politely declined many many times. Being harassed is not the reason for the 1 star, nor even the price increase during covid. What I attempted to do is then call each Lafayette location of Massage envy to get more information on this price increase. I called and asked since (both) locations are increasing their prices, does this also correlate to an Employee Wage Increase. I was informed that no, it doesn't, by one location, I was of course disgusted but not surprised. The second Lafayette location I called put me on hold for a manager to answer the phone, the manager then Harassed me for the question, almost outraged and said she was uncomfortable answering the question, though still true, and asked me if I was an employee, a former employee, a news media outlet, or a reporter. No I was a customer, and will not be returning, haven't been back since. These sick business practices like this (especially from a place who already charges so much) unfortunately don't hinder the franchise owners or higher ups, it only is a direct loogie/spit in the face to employees who work there. I feel sorry for the employees and only suggest they do what is needed to be treated fairly, this is the United States after all and they have the right. Power to the people. Xoxox Azazel

I came here as a gift to my fiancé for his 30th birthday. I booked the thrive package which…read moreincluded a massage, detox body wrap, and signature facial. I upgraded the massages to hot stone and deep tissue (best decision ever) We were greeted by the owner and she was very welcoming and excited to meet us. She offered to buy us lunch from the place next door. Definitely will be back!

I go to this spa at least 2 times a week for several services and all the therapists are so good!…read more I would highly recommend this spa!

i came back here yesterday to enjoy a massage and there were so amazing which made me feel relaxed…read more the technician professional skills were also very impressive it was definitely a great experience thank you so much to everyone i will come back soon one more thing it was so quiet because there were no birds chirping enjoyed this experience

Great ambiance with relaxing rooms and several different services. Absolutely the most value for…read moreservices.

laid out atmosphere!!! relaxation at its best!!! forget about everything and just unwind and…read morerelax!!!! the real meaning of therapy!!!

From the owner: VA Community Care Massage Therapist !Specializing in Deep tissue, Therapeutic, Hot Stone, Cupping…read moreMassage

The staff offers good quality services. They are fast and convenient. The staff offers their…read moreclients a beverage while being serviced and they make sure you are satisfied with the services rendered.

Loved how my nails turned out !! The lady was very very good and nice! Loved the design we came up…read morewith it together