Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.

Didn't use them for repairs, but uhaul rental. Honest and trustworthy! Will help you out.read more

These guys are the best. Fair prices very understanding they listen to you first about your problem…read morewith your car and believe me they know what they are doing perfect work done well car running great

Quality first rate service. My collector car and family vehicles all get serviced here. They do…read morethe job right and charge a fair price.

From the initial estimate to the repair of my bumper on my Mercedes Benz 2023 they were…read moreknowledgeable, professional, affordable, friendly and answered all my questions and actually got the service done in a timely manner. I'm so impressed. Definitely my new go to. Thank you, guys

--------------------- What Happened:…read more --------------------- Winter storm damage from a falling tree branch (windshield area and frame). --------------------- Their Estimate: --------------------- $3,985.17 (preliminary estimate grand total) Comparable Estimate: $375.00 for "Front Windshield and Frame." --------------------- Bottom Line: --------------------- I would not recommend this shop if you are trying to avoid being overcharged. --------------------- Full Details: --------------------- During a recent winter storm, a tree branch fell onto my vehicle and damaged the windshield area and surrounding frame. I brought my 2009 Chevy Malibu in for an estimate because I wanted the frame addressed, the windshield repaired/replaced as appropriate, and the affected area repainted. J Smitty Automotive provided a preliminary estimate with a Grand Total of $3,985.17. For context, I purchased this vehicle for approximately $6,000, so being quoted nearly $4,000 for the repair was not reasonable to me. What left the interaction with a bad impression was that there was no attempt to recommend a more cost-effective path forward or explain alternatives - only a very high estimate. I then obtained another written estimate elsewhere for the same problem area ("Front Windshield and Frame") totaling $375.00, which I found far more reasonable. To avoid any confusion: the repairs shown in my before - and - after photos were NOT performed by J Smitty Automotive; they were completed by the other shop after I declined this estimate. Based on this experience, I would not recommend proceeding here unless you are comfortable with a risk of significantly inflated pricing.

Very helpful bunch with their honest pricing and assessments. I have already recommended this shop…read moreto people who live in the area.

My wife had issues with her tires, so she went to Caruso's for an alignment and tires Only 8 months…read morelater i had to take her car to another place for new tires. Color me shocked when they showed me the Alignment report on why she had 2 rear tires going bald on the outside where even the steel belts were showing on one. Even hitting a pothole every day for 6 months couldn't have screwed up her alignment that bad. They have no idea what they are doing regarding alignment to the point they either don't even do it, or they have incompetent employees taking short cuts. I would recommend you not visit them for anything related to alignments or tires. Within 8 months you will probably have the same issue and be out another 1k+. Absolutely ridiculous to take advantage like that.

Very good business to bring your car for any repairs. John personally greets you at the front desk…read moreand hands you the keys once everything is done. Had to bring my old car for repairs and he worked with me to help give this car new life. Definitely recommend it to anybody.

I drive a 15 year old Jeep because I've had good luck with Jeeps and just want reliable…read moretransportation rather than new car bling. But older cars require regular service and for peace of mind you need a garage you can trust for good advice on what needs to be done along with professional work at a fair price. I have had two repair jobs on my Jeep with John's Auto over the past year and I've been very pleased with their service. Recently I needed a fuel pump replaced that required lowering the fuel tank, an expensive and messy job with a rusted skid plate that needed replacement. The owner, John Belai, was very understanding, professional and helpful; he even followed up to make sure the job was to my satisfaction. I'll be back with both my cars and recommend that you give them a try.

Love these guys. Friendly, speedy and they are good at their jobs. Go see them. You will love them…read moretoo.

A friend of mine recommended Auto Solutions a couple of months ago when I needed to get my 2007…read moreMazda 3 hatchback a tune-up. I love my car so much, and if I can get a few more years our of it, I'd be happy. She said they're great, reasonably priced, and do not try to swindle their customers with unnecessary repairs. So I decided to check them out. Upon entering, I was greeted by the nicest receptionist I may have ever met. She had a great smile, was friendly, and was professional but still laid back. I explained what I needed, which included looking at why my engine light was on, check my shocks (because my car made very loud noises with every little bump in the road), and anything else they could find. Then I wanted an estimate and we'd discuss next steps. Made an appointment for the upcoming Thursday, left my car overnight, keys in the Dropbox, and they'd look at it in the morning. Got the estimate a few days later than anticipated, because the mechanic is always SUPER busy, then scheduled a pickup. Turned out that I needed new tires (which was not a surprise), my shocks were dead (hence the loud banging whenever I drove over a little bump), and my heater was on the fritz (the engine light). Spoke to the mechanic, and he said he could have my car ready by the following evening. So I said let's do all work as a holiday treat to myself. Picked up my car after work the following day, met up with the mechanic, and he went over everything with me. To my surprise, and due to an error, they even did a little extra work and didn't charge me for it! When I drove my car home, it felt like it was brand new, and if it wasn't for my "dog blankets" protecting my car seats, I would think that I just drove it off the sales lot. Overall, Auto Solutions is a place I will continue to go back to. The professionalism mixed with a laid-back personal approach, really made me feel at ease. Not charging me for some extra work that was done was a very nice holiday gift from them, and I am very grateful. Be fair warned, if you are a type A personality, and need everything quickly laid out in front of you, in a very specific time frame, they may not be your first choice. But if you have a little time on your hands, I will always highly recommend them.

When living in burnt hills some time ago, I owned a VW Westfalia. I took it to Gil's as they did…read morework on foreign cars. When I went to pick it up, it no longer had hydraulics in the hatchback. The vehicle was locked at night so I knew noone took them except one of the mechanics or Gil's needed some. I truly resent that we were so low on cash and were taken advantage of.

I have been a faithful customer of Gil's for years now. It is a Burnt Hills landmark. It has been…read morefamily owned since it opened, the original owners children and grandchildren are currently running the show. They are always kind, helpful, professional, organized and fast! They have given me advice that has saved me money. They do not price gouge you. They have even gone out of their way to help me lower my auto insurance! I always recommend them to all my friends and family. If you aren't from Burnt Hills or the Halfmoon area, I would still recommend Gil's over anyone else in the area. Even if the drive is a bit longer. I promise you won't be sorry! I hope they remain with us for many years to come!

brought my car in for repairs and was quoted $335 for repairs. the day after, they call me and say…read moreit's ready for pickup but the mechanic(s) replaced the alternator without my consent which brought my very affordable $335 to $650. again, they did not get my consent to replace the alternator but did it anyways. I should've known they don't care about consent when I saw the signed framed picture of Donald J Trump on the back wall. DO NOT GO HERE

After a storm blown branch dented my car's hood, I took it to Frank & Sons, where I've been taking…read moreall our family's cars for nearly 40 years. There's a reason they're one of my. Insurance company's premiere shops and I had to wait 6 months. Todd, Scott and the entire crew are quite simply the very best.