My family member was recently admitted to Channel Islands Post Acute and spent one week in the…read morefacility before deciding to continue care at home. While the decision to discharge was based on the comfort and familiarity of home, I want to express my gratitude for the care we received during our short stay. From the moment we arrived, we were welcomed by Angelica , who immediately made us feel safe and supported. She was one of the very few smiling faces we saw during such a stressful time, and her warmth set the tone for our experience. She took the time to orient us to the room, the services offered, and made sure we were as comfortable as possible. Her compassion was genuine, and it showed in every interaction. On the day of discharge, Angelica wished us well and said something that stuck with me: "I'm so glad to see you going home, but if you ever want to stop by and say hello, our doors will always be open." That kind of care goes beyond clinical duties it shows heart. The facility is busy, and while the staff has many patients to care for, it's clear they do their best. I'm thankful for the kindness, professionalism, and support shown to us during our week there. While we're happy to continue healing at home, we leave with gratitude for the people who helped us take that next step. If I could give more stars I would!!!!

I can't believe places like this even exist. They're always short staffed. I wait hours when I hit…read moremy call and then when they come, they say they're going to do all kinds of things and they walk away and you don't see them again. I called the nurses station all the time because my CNA doesn't respond and I'm sick of hearing their shortstaffed, why do they keep taking new patients

This facility is amazing! All the staff members I've met are super nice. Great care for my mother…read morethat needs a lot of help. The new owners have definitely done a fantastic job remodeling the inside of that facility.

This is a horrible place. Staff is often too busy to take care of you. The food is awful. The only…read morethings that are good are activities and PT and OT. Many residents have been there for years.

After living here for seven years now it appears that the new senior management has a directive is…read moreto charge the residents as much as possible and to cut back on services and staff and then complain that this nonprofit is only cleaning a million a year which is why they are raising prices.

Valle Verde is truly an exceptional place for seniors to live. My client Luella resides here, and I…read moream constantly impressed by the quality of care, the kindness of the staff, and the overall warm atmosphere. It feels more like a welcoming community than just a retirement home.The grounds are beautiful, the facilities are well-maintained, and the food is excellent. Staff members go above and beyond to make sure every resident feels comfortable, respected, and cared for. Luella enjoys her days here, surrounded by friendly neighbors, engaging activities, and a supportive environment.I am grateful to see how happy and secure she is at Valle Verde. I would highly recommend this community to anyone searching for a caring, professional, and uplifting place for their loved ones.

Updating to clarify that you are only denied physical therapy at Mission Terrace/Park after 20 days…read moreif you are on Medicare Advantage. This applies even if you are willing to pay for it. Medicare Advantage only provides for 20 days of nursing home care free, then a charge up to 100 days limit. So if the patient is on Medicare Advantage, it might be better to go elsewhere if physical therapy is required. Otherwise, you will be looking for a new nursing facility for day 21.

Skilled nursing facility for rehabilitation. 24/7 staff skilled in nursing and medical, with onsite…read moredoctor, healthy food options, on-site occupational, physical and speech therapy.

my doctor said they have problems there i'm a 73 from a knee replacement I also have multiple…read moresclerosis and I fatigue easily. I don't think I could handle what I've heard about that place.

I spent over 6 weeks here and they are nothing but incredible overall. I also read a review that…read moresaid the food isn't good I was recovering from a neck injury, quadriplegia. And as another review stated Doctor Ross and Laura in PT were helpful, I will second that they, were very good to me and helped a lot.

Every staff member is very polite and professional. However I had an unpleasant experience with the…read morefront desks women she was awfully rude.

This is the place to visit. Amazing caring and loving…read more Highly recommend the Casa i would love to visit with my husband..He's love and miss you so much

My father was there for 8 months with end stage Parkinson's, before passing. Personal items,…read moreincluding marked clothing, would regularly disappear. A lot of the staff are less than friendly, and a bit impatient with him, even thpugh he was quiet and calm, compaired to many of the other residents. Food quality was horrible, as family would come eat with him. A lot was inedible. Uneaten food, including fruit, would be heated again in microwave, or pureed in a blender to a mush, even though he had a good appetite and was self-feeding. Complaints met with rudeness or indifference. Considering how expensive they are, we expected better. Building and rooms were beautiful. Activities guy was very good with residents, and tried to get everyone involved in activities. My mother said she rather end it, then be put there. Awful place.

The residents at Oak Cottage are cared for with respect, dignity, a dedicated work ethic with deep…read morecompassion. The facility is clean, and comfortable. The activity director is totally involved and dedicated in making each day exciting, stimulating, enjoyable and fun for the residents. He decorates for each holiday with color, appropriate props, some moveable parts, both the interior and exterior. The food is delicious, with an appealing and appetizing presentation. I feel blessed to have my husband so well cared for and kept watched over by professional kind care takers. Linda Muzinich12/7/24