Since moving to Alvarado 2 years ago, I have dreaded doing business with the CVS Pharmacy…read more Customer Service and a sense of urgency to meet the customers need was totally lacking and wait times on the drive up was excruciating. Flippant attitudes were normal. BUT!!!!!!!!!!! I actually had the best day EVER at CVS Pharmacy today. My drive thru experience was only 7 minutes, my medicine and insurance was not messed up and best of all, Blanca served us in a friendly and professional manner. What a wonderful feeling that was!! Thank you Blanca and CVS, today you deserved the 4 star rating. Keep it up.

Doctor gave me a list of vitamins to take with my prescription I was picking up. I ask the pham tec…read moreif she could help me find them. She said"they are over there". So I sat and waited for my prescription and ordered $60 in vitamins on Amazon. .where did customer service go??

Walking into the Ennis Pharmacy is like going back in time. They have a soda fountain area where…read moreyou can have breakfast/lunch, etc. They also have a coffee bar! I was able to get an iced coffee that was just delicious. Of course, there is a pharmacy there too! The employees were very friendly. I enjoyed the experience, and would love to go back soon!

Visiting Whitney and didn't have anywhere for Amazon to deliver my packages to. Thankfully, this…read moreplace accepts them! Super thankful for that service! Also, very nice staff and clean interior. Will come next time I am in need of medicine.

It's imperative the owner or owners call me. Concerning a medication error cause by your Pharmacy…read more This needs to be rectified before someone at the pharmacy causes serious injuries. I caught it myself today. My heart is racing.

Twenty mile round trip closer to home. Nice folks. They have what you need. Easy parking.read more

I was super sick and needed an Over the counter cold and cough remedy. I called asking if they had…read moreit and they kindly asked if they could Pull it aside for me. I said my husband was going to pick it up and when my husband walked in they immediately asked if his wife had called and had exactly what I needed. They were So kind and friendly and the true representation of a family caring pharmacy. #shoplocal #supportfamilybusinesses.

I transferred my prescriptions to this pharmacy because I heard how great they were due my current…read morepharmacy closing early and was short of pharmacists. Worst service EVER. I don't know who are writing the great reviews, however that was not the case with me. Yes I'm calling it as I perceived my treatment...Pure racism. Everyone from the pharmacist to staff with the exception of one kind lady, but the rude racist staff came and intervened while she was trying to resolve the issue of me picking uup a blood pressure medication that wasn't and ​ready. They truly have no professionalism or customer service skills. I said since this is the racist treatment I receive, I don't have to use you. The following morning I received a telephone call asking where I wanted them to transfer my prescription. This is what I would expect from this small town sentiment. I transferred medication and will warn people of color of this pharmacy

5 stars all the way. The pharmacist, Tim, is the best. He was patient, has a calming voice and…read moreexplained things carefully and thoroughly. We came for our COVID shots. Mine went without a hitch, I don't mind shots so much. The wife has an issue with needles and she had some anxiety. Tim was understanding and expressed empathy and was patient and we got the shot in her. 15 minutes of waiting to make sure we didn't have a reaction and home we go. It does have a hometown feel as this is not the big city and that's the appeal and charm of more rural Texas. I wouldn't hesitate to come back if I had to, though it's kind of a drive from where we live now.

We have used hometownpharmacy for a long time. They have always been helpful and kind and…read morefriendly! I used waddy for years because I worked in mineral wells and drove to mineral wells for years after I quit work in m. w. because I liked the people until I couldn't really make the trip. Jerry had used hometown so I went with them for pill packs! They both are wonderful pharmacies with wonderful people!!

Outstanding customer service! I can't say enough good things about the staff here! They have a…read moredrive-thru window and it's not crowded. Will be transferring everything here!

Brian and staff have always been courteous and helpful to me. One time, they were not able to fill…read morea prescription and sent me to their competitor.

My husband and I have been using this pharmacy for almost 4 years now..... and why we kept going…read moreback is beyond me. We have always tried to support our local community, no matter where we've lived. But this guy has made it clear to both of us, that this is NOT a business we want to support. The staff has on occasion been rude to my husband and he's seen them be rude to other customers. So that tells us, it starts at the top. On more than one occasion the pharmacist Brian has been condescending and beyond rude to me. My doctor prescribed something to me one time to help me sleep and it overlapped another prescription that I already had. When he was talking to me about it, he made me feel like I was a drug attic, and that I was abusing it. One time I went in around 545pm (they close at 6). I was trying to use a discount card given to me by my doctor. Mind you,I had never used one before.... the entire staff (mainly Brian) clearly didn't want to help me because they were ready to go home. At one point when I was looking down at my phone, to activate the card Brian said something and I tried to answer and he rudely said ," I wasn't talking to you, I was talking to her!" To get me out of there he offered to spot me one pill until I could get the card figured out, because obviously my doctor wasn't clear in telling me how to use the card. I told him to forget it and that I would pay full price. I got my bag and left. Got home and the prescription in question wasn't even in the bag. There was a note on the front of the bag in bright red letters that said the prescription in question was in another basket and it was checked that he (Brian) was supposed to counsel with me because it was a new prescription. I was so pissed. Went the next morning to get it and got zero apologies. Maybe if they hadn't of been in such a hurry, they wouldn't have forgotten it in the fThese people do not deserve my business. I've worked at HEB for 20 years and if one of our partners ever treated a customer like this they would've been reprimanded. I know it probably won't make a difference, but I will NEVER be going back again. We've spent a lot of money here. I've had 2 hip replacements and a knee replacement and we got all of my medications here. So much for supporting "the local guy". Our business will definitely be going elsewhere. Save your money, unless you want to pay for being treated like crap!!!!

The staff is always kind, courteous, professional and very helpful. I sincerely appreciate Pecan…read morePharmacy.

Absolutely the best pharmacy ever, friendly caring staff that goes the extra mile to make sure you…read moreget the best care ever, working with people thru insurance problems making you feel like family. not a problem. Thanks for taking care of us Hometown Drug

Best pharmacy I have ever used. The entire staff is exceptional and work very hard for their…read moreclients but huge shout out to Diana! She is the absolute best in the business.

This is about the photo department. Sent photos to CVS in Cleburne,Texas.Went to pick them up and…read morethey were terrible,wide discoloration over the faces.Took them back into store to complain.The woman tried to blame me saying it was most likely my tablet they came off of.She said they don't give refunds or redo them,that's not their policy.Their photo machine had a out of service sign on it,she said it went down yesterday,the day I sent my photo in." Connection ? " I wrote to their head quarters but no response.One star because I had to give them something.Will never use this store again.

There was no one that worked there that knew the store products. I asked.for a supplement that was…read moreon the website and when I asked a clerk she had no idea what it was. I told her it was a tablet for leg cramps and she would not assist me but sent me down the wrong isle. Went to the pharmacy to ask where the supplement might be and was not even ACKNOWLEDGED standing there I was furious and will NEVER go the CVS In cleburne Texas. If I could figure how to get less then a 1 star I would